12/22/2025 updated
100 % available
Pharmacist/ Medical Virtual Assistant
Minna, Nigeria
Only remote
Bachelor's degree in pharmacy, Certified medical Virtual AssistantCalendar ManagementData EntryEmail ManagementHealth CareLead GenerationMedical TerminologyMedication AdministrationPharmaceuticalsTeleMedicineTravel PlanningAdministrative OperationsElectronic Medical Records
As a dedicated and versatile professional, I have experise in pharmacy and Virtual assistance, my skills include :
- medication management
- patient counseling
- pharmaceutical care.
- Administrative support
- managing emails
- scheduling appointments
- Attention to detail
- Problem solving
- Critical thinking
- Electro health record system
- Data entry
Experience
Professional experience5 - 10 years
Freelancer since2023
Languages
EnglishNative speaker
Project history
● Managed high-volume appointment scheduling, coordinating over 150+ patient consultations
weekly, ensuring seamless clinic operations and resource allocation.
● Facilitated patient check-ins and check-outs, handling consent forms, payment
processing, and documentation, improving client satisfaction.
● Provided excellent client communication, responding to 200+ inquiries weekly via phone, email,
and virtual platforms, achieving a 95% patient satisfaction rate.
● Owned the client feedback and review process, driving engagement across multiple
platforms and boosting online reputation.
● Coordinated virtual meetings for senior staff, managing schedules, taking minutes, and
distributing agendas.
● Ensured 100% accuracy in EHR data entry, reducing documentation errors and enhancing
data integrity.
● Oversaw billing tasks, including processing invoices, maintaining financial records, and
addressing patient billing inquiries.
● Ensured compliance with health regulations, maintaining data confidentiality and clinic
SOP adherence.
● Prepared and updated 500+ patient records with 100% HIPAA compliance, utilizing EHR
systems to streamline record-keeping.
● Organized patient files and scheduled follow-ups using an automated notification system,
improving appointment adherence by 15%.
● Supported virtual and in-person meeting coordination, managing Outlook calendars, and
handling logistics.
● Managed office stock levels, ensuring supplies met clinic demand without shortages.