02/14/2024 updated

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ASSISTANT TO CEO, ADMINISTRATOR, ASSISTANT TO GENERAL DIRECTOR

Ho Chi Minh City, Vietnam
Worldwide
Master
Ho Chi Minh City, Vietnam
Worldwide
Master

Profile attachments

CV - Hoa Phan

Business AdministrationServicio al ClienteConsultingCumulative Translation Adjustment (CTA)Data EntryNetwork Address TranslationGraphic DesignLanguage TranslationMachine TranslationTranslation MemoryText MiningPresentationsVietnameseTranslation and InterpretingProgramming Languages
Hello! I'm Hoa, and ready to help your Team shine ?

I love bringing people from different cultures together and making things work more smoothly. If you're looking for someone, who has these kinds of skills, you're in the right place.

With over seven years of experience supporting & working with top-level CEOs and diplomatic officials, my skill set encompasses a wide range of capabilities, including customer service, data entry, crafting well-researched documents, and preparing presentations. With proficiency in English, German, and Vietnamese, I am able to facilitate effective cross-cultural communication.

Technological competence is another advantage of my career path. My skills in MS Office and Programming languages, coupled with an understanding of various graphic design software, empower me to create visually and effectively business content.

My time at the German Consulate General in HCMC, spanning nearly three years created my skills in consulting. This challenging environment also helped me improve my problem-solving, communication, and organizational abilities. I am grateful for the opportunity to have worked at the German Consulate General, where my dedication to Germany and my career path was evident during the pandemic.

By leveraging my skills and experiences, equips me to navigate diverse challenges and develop your organization across various positions.

Languages

GermanFluentEnglishFluent

Project history

ASSISTANT TO CEO

CODE LEAP Ltd Co.
Customer Acquisition:
- Collaborate on customer acquisition via HubSpot.
- Assist in seeking potential customers on different platforms.
- Record customer details and contacts.


Travel and Logistics Management:
- Handle travel logistics, including visa applications and insurance.
- Manage travel arrangements and expense settlements.
- Manage passport and visa affairs.

Content Creation: PERSON AL SKILLS
- Create diagrams using IT Tools like Mermaid & Miro.
- Contribute internal content.


Administrative Support:
- Oversee contract renewals, reservations, and payments.
- Input and process on invoices.
- Assist in project management.
- Learn Python independently and apply it to automate my daily
routine tasks.
Translation English

Calendar and Event Management:
- Coordinate events and company meetings
- Support in managing calendars


Language Support:
- Assist in translations for IT teams, especially in German, English, and
Vietnamese.
- Compile and translate resumes for internal use. German Multitask


Company Culture Enhancement:
- Support initiatives to strengthen company culture and internal
activities.
- Coordinate with Fullbright University for the Digital Marketing
Hackathon to attract and hire top talent and also to develop the
company branding.

Communication IT & Design

ADMINISTRATOR

Consulate General of the; Federal Republic of Germany
Communication Management:

- Main in charge of telephone services to maintain smooth operations.
- Process of incoming and outgoing correspondence and emails.
- Distribute incoming emails to relevant departments. Team work Data Entry


Consular and Legal Support:
- Provide competent assistance in legal and consular matters.


Project and Event Coordination:
- Involvement in the planning and execution of projects and events,
emphasizing teamwork.

Team work Data Entry
Translation and Documentation:
- Accurate translation of office documents for comprehensive
communication.

Visitor and Security Management:
- Warm and professional welcome to visitors.
- Supervise security gates for safety.


Appointment and Administrative Support: Creative Problem
- Coordinate appointments across departments. Thinking Solving
- Maintain comprehensive contact lists.
- Manage contract renewals, reservations, and payments for
administrative efficiency.

ASSISTANT TO GENERAL DIRECTOR

Würth Vietnam
Executive Assistant:
- Manage calls, calendars, and travel for the CEO.
- Maintain an internal filing system, manage databases, and handle
daily tasks.
- Assist with tasks, projects, and deadlines.
- Coordinate events and proofread documents.


Sales:
- Maintain sales environment, set up sales app, and develop projects.
- Understand and solve clients' needs, help to ensure ISO compliance,
and maintain quality control.
- Identify growth opportunities and strategic solutions.


Marketing:
- Maintain the company's digital presence.
- Prepare and translate marketing documents.
- Handle marketing materials and organize promotional events.


Logistics:
- Assist with product compliance, customs clearance, & vendor followup.

- Manage warehouse logistics and support processes with the SAP
System.
- Update CEO on import/export regulations.

Executive Assistant

HTVC Company Limited
- Communicate by telephone with customer
- Print and arrange telephone bills and payment status

INTERN

TPL Company Limited
- Anlyze product data by German
- Check, summer and submit weekly report

OPERATOR

Swiss Post Solution
- Translate documents and customer's letters from German to
Vietnamese
- Support Project Manager

Certificates

Using Database with Python

Coursera

2023

Python Data Structures

Coursera

2023

DAAD Scholarship for German

DAAD

2014


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