10/28/2026 updated

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Identity and Access Management Architect - SailPoint ISC/IdentityNow Specialist

Hyderabad, India
Only remote
Masters Certificate in Business Analysis, The George Washington University
Hyderabad, India
Only remote
Masters Certificate in Business Analysis, The George Washington University

Profile attachments

Madhu_CV.docx

About me

Senior Principal IAM/IGA consultant with 18+ years delivering identity programmes for enterprises in the US, UK and India. I design and build end to end: connector architecture, provisioning rules, workflows, certifications, federation and API security. I work fully remote.

SailPoint ISC (IdentityNow) Implementation & Administration
Expertise in large-scale SailPoint ISC implementations including customizations, correlation rules, connector rules, JDBC rules, Web Services Before/After Operation Rules, and strong understanding of SailPoint ISC APIs. Administration covers lifecycle management, access certifications, compliance, and role management.

Advanced Connector Development & Integration
Deep knowledge in developing and configuring connectors for LDAP (Active Directory, Azure AD), HR systems (Workday), REST/Web Services (Oracle IDCS, Oracle WMS Cloud, UKG Pro WFM), SCIM 2.0, JDBC (MySQL, Oracle, MM:Ignition), ServiceNow (SDIM), and Delimited Sources (CSV).

Cloud IAM & API Gateway Management
Proficiency in cloud IAM integrations across Azure AD, AWS, and GCP, as well as API Gateway Management using Broadcom/CA Layer7, WSO2, and Cloud Gateways. Includes SSO/Federation with SAML and OAuth 2.0, and hands-on experience with Kubernetes, Docker, and OpenShift.

Identity Governance & Compliance
Management of access governance processes including access certifications, workflow error resolution, compliance reporting, and audit functions to ensure adherence to security policies and regulations.

Troubleshooting & Incident Management
Advanced troubleshooting of SailPoint ISC issues covering system errors, provisioning failures, and identity synchronization problems. Engagement in incident management processes using ticketing systems such as ServiceNow, Jira, Zendesk, and Remedy.

BeanShell & Java Development
Development of custom BeanShell provisioning rules and Java-based solutions for connector customizations, including Spring Boot API development and backend-for-frontend (BFF) layer creation.

SSO & Federation
Implementation of Single Sign-On and federation solutions using SAML and OAuth 2.0, including CA SiteMinder, WSO2, and KeyCloak integrations.

Directory Services & Identity Platforms
Experience with directory servers including CA Directory, Active Directory, and Novell e-Directory, as well as identity management platforms such as CA Identity Management, Tivoli IDM, and Broadcom Identity Governance.

DevOps & Cloud Technologies
Hands-on experience with Azure DevOps, Kubernetes, Docker, OpenShift, Object Caching (Redis), Application Delivery Controllers (F5), and cloud platforms GCP, Azure, AWS, and S3.

Experience

Professional experience10+ years
Freelancer since2015

Languages

EnglishFluent

Project history

Independent IAM Consultant

Freelancer
Freelance Identity and Access Management consulting covering SailPoint ISC implementations, connector development, API management, and cloud IAM integrations for various clients.

SailPoint ISC Implementation - Connector Architecture & Application Onboarding

Brunswick Corporation (Mercury Marine)
Designed the connector architecture and onboarded key enterprise applications into SailPoint ISC including Oracle OTM (SCIM 2.0 via Oracle IDCS), Oracle WMS Cloud (Web Services connector with custom BeanShell provisioning rules), UKG Pro WFM (Web Services), acre/Feenics Physical Access Control (REST, OAuth 2.0), MM:Ignition (JDBC multi-table schema), and ServiceNow (SDIM integration). Built custom BeanShell provisioning rules, implemented OAuth 2.0 token management, developed and debugged JDBC provisioning rules, and integrated ServiceNow via SDIM for ticket-based fulfilment of disconnected applications.

SailPoint ISC Implementation for 30+ applications

TeladocHealth
Deployment and configuration of SailPoint ISC solutions ensuring seamless integration with 30+ existing systems including Active Directory, Oracle EPM (Custom Web Services), Workday (SOT), GitHub (Web Services), JDBC, and CSV. Managed user provisioning, deprovisioning, and role management. Implemented access certification processes, conducted system audits, achieved 60% reduction in manual provisioning tasks, and managed IAM for approximately 10,000+ user accounts.

SailPoint ISC Senior Consultant

Retail Customer, Ohio
Supported the administration of IAM systems including user provisioning, access requests, and role management. Assisted in the configuration and deployment of SailPoint ISC solutions. Monitored system performance and implemented enhancements to improve efficiency and security. Integrated Oracle Fusion REST web services for authentication, user creation, modification, disable, enable, and role assignment operations.

SailPoint ISC SME Consultation

HealthCare Client, TX
Assisted in the implementation and management of SailPoint ISC solutions across various client environments. Managed user lifecycle processes including onboarding, offboarding, and role-based access control. Developed and maintained IAM policies, procedures, and documentation. Conducted regular access reviews and audits to ensure adherence to governance policies.

APIM Architect & Implementation Lead

Carrier
Implemented APIM (Architecture, Design, and Implementation) and migrated customer from KeyCloak to CA APIM (Gateway and API Portal). Built a framework on API Gateway to publish new APIs protected using OAuth 2.0. Implemented SSO and SAML federation and integrated with Boomi middleware.

Identity Governance Migration Specialist

Citco
Migration from Aveksa to Broadcom Identity Governance. Performed system analysis and data mapping, customized and configured Broadcom Identity Governance for workflow management, compliance reporting, and audit functions. Migrated existing policies, entitlements, roles, and identities from Aveksa to Broadcom ensuring data integrity.

Tivoli IDM to CA Identity Management Migration Specialist

IronMountain
Successfully migrated client from Tivoli IDM to CA Identity Management and CA SiteMinder platform. Reverse engineered Tivoli to determine use cases and flows, implementing equivalent functionality in the new platform.

IAM Consultant

Computer Associates (Acquired by Broadcom)
Worked at Computer Associates (later acquired by Broadcom) in identity and access management roles.

IAM Consultant

Novell, Inc. (Acquired by Attachmate)
Worked at Novell, Inc. (later acquired by Attachmate) in identity and access management roles.

IAM Consultant

Apere Inc. (Acquired by Citrix Systems)
Worked at Apere Inc. (later acquired by Citrix Systems) in identity and access management roles.

Technology Consultant

Ness Technologies Inc.
Worked at Ness Technologies Inc. in technology consulting roles.

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