10/14/2026 updated
100 % available
Infor M3 Functional Consultant | Finance & Procurement (P2P) | GL · AP · AR | ERP
Bobigny, France
Only remote
Master's Degree in Finance - Grande Ecole ProgramAbout me
Finance graduate (Master’s, KEDGE) turned Infor M3 consultant. For 4 years at IBM, I’ve kept a luxury group’s finance and procurement processes running in M3: fixing posting issues, securing period-end close, training key users. Fluent in French and English. Root cause over workaround.
Accounts PayableAccounts ReceivableBusiness AnalysisEnterprise Resource PlanningFinancial AccountingFinanceGeneral LedgerSQL DatabasesProcurementInforServicenow
Infor M3 Finance Support
4+ years of Level 2 functional support on Infor M3 Finance modules (GL, AP, AR, Fixed Assets) and Procurement for international users — handling 176 tickets in the first 7 months of 2026 alone (25.3/month, 96% resolution rate) across 19 functional sub-categories, through ServiceNow in an application maintenance environment.
ServiceNow & EasyVista — ITSM & Incident Management
Proficiency in managing critical incidents and service requests via ServiceNow and EasyVista, with a 96% resolution rate in 2026 — including root cause analysis, troubleshooting, escalation to L3 and Development teams, and coordination across business and technical stakeholders.
SQL & Integration Analysis
Strong skills in SQL and data validation, as well as interface and integration analysis covering MDI, API, MI, ION, ActiveMQ, and Talend ETL tools, including root cause investigation of integration issues across these platforms.
Business Process & System Configuration Analysis
Solid understanding of business processes and system configuration analysis within ERP environments — led process design and validation workshops with around 15 business stakeholders during an Infor M3 ERP upgrade project.
ERP Upgrade & Project Delivery
Contributed to an Infor M3 ERP upgrade project covering the migration of about 12 business processes, unit testing, and functional validation across dev, test and pre-production environments.
JIRA Defect & Change Management
Hands-on experience managing 40+ incidents, defects, and change requests using JIRA in project and support contexts.
Training & User Documentation
Wrote training materials and user documentation, and delivered user training sessions and knowledge transfer — including onboarding around 20 key users during an ERP upgrade project.
Microsoft Office & Reporting Tools
Proficiency in Microsoft Office tools used for reporting, documentation, and daily operational tasks in consulting and support environments.
Experience
Professional experience0 - 5 years
Freelancer since2026
Languages
EnglishFluentFrenchNative speaker
Project history
Level 2 functional support on Infor M3 Finance (GL, AP, AR, Fixed Assets) and Purchasing / Procurement modules for international users, covering the full Purchase-to-Pay process, through ServiceNow.
• Support to accounting and purchasing teams during month-end and year-end close, prioritising blocking incidents
• Handled 176 tickets in Jan–Jul 2026, averaging 25.3 tickets per month with a 96% resolution rate, across 19 distinct Infor M3 functional sub-categories
• Root-cause analysis of functional and integration issues (ION, ActiveMQ, Talend), with escalation to L3 and development teams
• SQL queries for data validation and analysis
• Daily communication in English with international business users and technical teams
Tools: Infor M3, SQL, ServiceNow, ION, ActiveMQ, Talend
2B distribution group – Infor M3 upgrade project
• Infor M3 ERP upgrade covering about 12 business processes
• Facilitated process design and validation workshops with ~15 business stakeholders
• Unit testing and functional validation across dev, test and pre-production environments
• Managed 40+ incidents, defects and change requests in JIRA
• Wrote training materials and user documentation; delivered training and knowledge transfer to ~20 key users
Tools: Infor M3, JIRA