11/07/2026 updated
100 % available
Interim COO - Operations, Transformation & People
Oosterzele, Belgium
Worldwide
Bachelor Management Assistant, 2010 · Project Management training, 2015About me
I bring structure, change and results to organisations that are growing, transforming or temporarily missing a leader. Hands-on from day one, with an eye for people, processes and numbers. Dutch, French and English.
AutomationManagement and Business ConsultingChange ManagementInterim ManagementProject ManagementOperations ManagementTransition ManagementProcess AutomationStakeholder ManagementProcess ManagementDocument Process AutomationKpi ReportingOrganization Transformation
Operations Management
Structuring, planning and controlling operations in growing or restructuring organisations, with end responsibility for teams, external partners, planning and deadlines.
Transformation & Automation
Process improvement and automation, with daily use of AI for analysis and planning. Went through the integration into a parent company, including the move to SAP, and brought people along in the change.
Project Management
More than 500 projects delivered for a major telecom client, all on time, including during COVID. Formal Project Management training (2015).
Leadership & Team Management
Grew with the company from 3 to 35 people, permanent staff as well as interim and freelance professionals. Twelve years as co-owner leading a hospitality team across three locations.
Commercial Operations
Client relationships, sales structure and margin, from first contact to long-term partnership, including start-up positioning and relationship sales.
Financial Control & Reporting
Cost control and KPI follow-up. Background as right hand to a statutory auditor, preparing client files and liquidations.
HR & Compensation
Built the HR function from scratch: pay policy, salary scales, benchmarks, fringe benefits and payroll management.
ERP & Tooling
Excel (advanced), Exact, SAP, Teamleader, Monday, Microsoft 365, Google Workspace, AI tools.
Languages
Dutch (native), French and English (professional), Italian, Spanish and German (good understanding).
Engagement
Interim and freelance through my own company. Belgium and Zeeuws-Vlaanderen, willing to travel, hybrid or on site, full time or part time.
Experience
Professional experience10+ years
Freelancer since2024
Languages
GermanBasic knowledgeEnglishNative speakerFrenchNative speakerItalianBasic knowledgeDutchNative speakerSpanishBasic knowledge
Project history
Start-up, positioning and relationship sales for a demanding clientele; full operations in-house.
IT services and telephony company. Started as Management Assistant and Project Manager, promoted to Operations Director in 2020. Grew with the company from 3 to 35 people. Delivered more than 500 projects for one telecom client, all on time. Helped carry out the integration into a parent company including the move to SAP. Responsible for HR and C&B: pay policy, salary scales, benchmarks, fringe benefits and payroll management.
Right hand to the lead auditor: 3 to 4 files per week, around 15 liquidations per year.