10/23/2026 updated

**** ******** ****
100 % available

Interim IT Leadership | Head of IT | IT Director

Edinburgh, United Kingdom
Worldwide
Edinburgh, United Kingdom
Worldwide

Profile attachments

Dan_Drummond_IT_Leadership_Oct_2026.pdf

IT Assessment, Operation and Transformation
Expertise in operating models, infrastructure and application services, asset and licence management, service performance and organisational responsibilities. Proven track record of assessing IT services and translating findings into clear priorities for business leaders.

Commercial Management
Strong capability in IT budgets, cost analysis, supplier performance, sourcing strategies, contract governance and investment proposals. Demonstrated delivery of significant cost savings, including over $8m in a global infrastructure budget improvement programme.

Risk and Resilience
Deep knowledge of information security governance, ISO27001 and ISMS alignment, business continuity and disaster recovery. Experience developing information security operating models and aligning organisations with regulatory guidance.

Leadership and Advisory
Extensive experience leading internal teams and service providers, engaging senior stakeholders, overseeing IT strategy, portfolios and programmes, and managing acquisition integration.

Service Integration and SIAM
Hands-on experience as a SIAM Lead, strengthening operating models, governance, reporting, configuration management and risk controls to improve service oversight and performance across complex multi-provider environments.

IT Outsourcing and Supplier Management
Extensive background in managing outsourced IT service delivery, developing sourcing and contracting strategies, renegotiating agreements and establishing coordinated operating models for multiple IT service providers.

Frameworks and Methodologies
Working knowledge of COBIT, ITIL, ISO27001 and ISMS, PRINCE2 and Gartner research and toolkits, applied across managed IT services, logistics, banking, insurance, higher education, public services and not-for-profit organisations.

Programme and Project Management
Proven ability to manage complex IT programmes including outsourcing transitions, infrastructure transformations, cloud migrations and acquisition-related synergy initiatives, including recovery of overrun programmes.

Cloud and Infrastructure Services
Experience leading transitions to cloud capabilities, global SD-WAN implementation, storage refresh, and management of on-premises and Azure-based application services.

Experience

Professional experience10+ years
Freelancer since2001

Languages

EnglishNative speaker

Project history

Head of IT Service Integration / SIAM Lead

Mosaic Services supporting NHS Supply Chain
Provided senior leadership across IT service delivery in a complex NHS environment, working across the retained organisation and infrastructure and application service providers. Strengthened the operating model, governance, reporting, configuration management and risk controls to improve service oversight and performance. Supported a more evidence-led approach to service delivery, clarifying responsibilities and strengthening supplier coordination.

Interim Transformation Manager

CEVA Logistics
Delivered a global infrastructure budget cost improvement programme achieving over $8m in savings. Facilitated acquisition-related infrastructure synergy workshops, developed investment proposals and mobilised projects covering operations offshoring, global SD-WAN implementation and storage refresh. Mapped the organisation of approximately 200 staff in a newly acquired business and led a global infrastructure asset initiative to address audit findings, improve control and support configuration management and cost allocation.

Family sabbatical

Career break
Took time away from full-time work to support family following two bereavements.

Interim End User Computing Manager

Glasgow Caledonian University
Provided interim team leadership during an extended absence, maintaining operational continuity and oversight of end user computing services and projects.

Service Director

Atos supporting the Metropolitan Police
Led the final phases of service delivery and supplier exit, supporting a successful transition to the incoming provider. Directed application management services onboarding for on-premises and Azure-based applications supporting key police operations. Provided business continuity and disaster recovery consultancy for the Command and Control solution implementation.

Consulting IT Manager

Atos supporting the Metropolitan Police
Assessed and strengthened outsourced IT service delivery across the client, service integration function and specialist providers. Established baselines and dashboards for service management effectiveness and compliance with contractual obligations, identifying priorities for targeted intervention. Reset working relationships and clarified responsibilities across providers and client functions to improve coordination and service outcomes. Led alignment of information security management and contractual requirements across Atos and other providers, with a focus on control ownership, risk assessment and management.

Interim Head of IT (de facto IT Director)

East Sussex Fire and Rescue Service
Led the IT function through an outsourcing transition and subsequent improvements to legacy infrastructure and cloud services. Developed the IT strategy, secured Fire Authority approval and facilitated prioritisation and initiation of the supporting project portfolio. Established the retained IT team's responsibilities and governance arrangements to oversee outsourced delivery. Took programme ownership of the computer-aided dispatch project for the 999 service, recovering a programme that had overrun by four years and bringing it to implementation.

Programme Manager for IT Outsourcing

ACCA
Developed sourcing and contracting strategies and established a coordinated operating model for multiple IT service providers. Renegotiated application development and maintenance outsourcing agreements to align with DevOps practices. Led the transition to cloud capabilities and procurement of global service desk and deskside managed services.

Interim Head of IT Operations

ACCA
Assessed outsourcer performance and established improvement plans, stronger governance and contract oversight. Reshaped the retained IT organisation to strengthen internal capability and accountability for outsourced services. Led a review and overhaul of hardware, software asset and licence management, alongside adoption of cloud collaboration and messaging services.

Interim IT and Business Change Manager

Bank of Ireland UK
Developed and oversaw a portfolio of programmes and projects supporting business strategy and the annual operating plan. Established governance, processes and controls to oversee changes delivered by the parent organisation and the performance of outsourced IT services.

Interim Head of IT Service Delivery

Unisys Insurance Services
Led IT service delivery in a life and pensions IT and business process outsourcing environment, reducing IT expenditure by 10% year on year and recovering key service performance measures. Improved disaster recovery objectives and alignment with business continuity requirements and client contractual commitments. Developed the information security operating model and internal capability, working towards alignment with ISO27001 and financial services regulatory guidance.

Programme Manager for IT Outsourcing Transition and Transformation

Royal and Sun Alliance, Dublin
Programme Manager for IT Outsourcing Transition and Transformation at Royal and Sun Alliance, Dublin.

Outsourcing Programme Manager and Head of IT Services

Rabobank International, London, Utrecht and Dublin
Outsourcing Programme Manager and Head of IT Services at Rabobank International across London, Utrecht and Dublin.

Contact form

Log in to get in touch

You need to be logged in to use the contact form.

Sign upLog in