11/20/2024 updated

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Interim/Permanent Country Manager, General Manager, Operations Director

Zagreb, Croatia
Worldwide
MBA (INSEAD) + MSc Electrical Engineering
Zagreb, Croatia
Worldwide
MBA (INSEAD) + MSc Electrical Engineering

Profile attachments

Executive Summary Mario Kricka.docx
Project list Mario Kricka.docx
Mario_Kricka_Lebenslauf.pdf

Automotive IndustryTelecommunicationsBusiness DevelopmentBusiness AdministrationBusiness ManagementVenture CapitalConsultingContract NegotiationFinancesSalesMarketingInsurance Management and AftercareIntegrated Logistics SupportInterim ManagementProject ManagementOperations ManagementPrivate EquitySupply Chain ManagementImport/Export LogisticsManaging SuppliersAccount Management
• General management and strong cross-functional (Sales, Marketing, Operations, SCM, IT) experience in major industries (Automotive, Financial Services, Insurance, Telecom, Engineering).
• Strong people and program/project management experience. (+10 yrs).  Business development and key account management experience. (+10 yrs)
• Management of suppliers for key goods and services.  Contract negotiations experience in both roles: as a key client and a strategic supplier. (+10 yrs)
• Working with „C“ level executives (consulting, selling) and high government officials. (+10 yrs)
• Significant experience working with venture capital / private equity funds as outside executive. (+5 yrs)
• International work experience and education.  Worked for US, Japanese and EU multinational companies.

Experience

Professional experience10+ years
Freelancer since2015

Languages

GermanFluentEnglishFluentFrenchFluentItalianGoodCroatianNative speaker

Project history

Systems Developer

Marsh Management Services (Bermuda) Ltd.
Part of Marsh & McLennan Companies
Systems Developer

* Developed several custom-made projects for Fortune 500 financial companies.

* Developed comprehensive insurance and accounting system for management of captive insurance companies
owned by the number of multinational companies.

* Managed IT support for Marsh captive offices in Europe, North America, Caribbean and Hawaii.

Country Manager

Brunata d.o.o.
Danish IoT company
Country Manager Croatia & Serbia (Interim -> Permanent)

* Stabilizing the organization in distress, seizing control over the organization and managing the daily business.
Establishing good professional relations with property managers, suppliers and subcontractors.

* Implementation of actions to maintain a position as one of the leading companies in consumption metering and
billing in Croatia and Serbia.

* Full revision of indirect procurement agreements in power, cost optimization and new competitor introduction.

* Restructuring the entities in line with the market situation and the group HQ strategy (strategic partner search).

* Development and implementation of strong operational processes covering order and inventory handling,
invoicing and payment collection. Providing support to Finance Managers in both countries.

* Improvement in P&L and cash flow area to maximize the company value. Preparing Serbian entity spin-off.



Related referential case study:
https://nordicinterim.com/case-studies/subsidiary-in-the-balkans-in-crisis/

General Manager

Tendence 3A sh.a.
Authorized importer for Renault, Nissan and Dacia
General Manager

* Strategic sales development for all three brands. Aggressive growth target with an aim to double the total
market share in new cars sold by the end of 2013 (achieved: 2013 - 13% vs 2011 - 5%).

* Business process transformation across the company. Assuring the complete adherence to the standards of
Renault, Nissan and Dacia brands in sales, after-sales, marketing and logistics.

* In charge of professionalization of staff and improvements in business development and marketing. Evaluation
of development potential for the secondary network in Albania.

* Improving the customer satisfaction level and the number of maintenance agreements.

Commercial Director

Telur d.o.o.
Part of the privately owned group of companies
Commercial Director

* In charge of business development and marketing for No.2 distributer of electrical supplies in Croatia and main
company of the group.

* Part of strategy development team for other companies within the group: Ribarić (lighting solutions, 2 retail
store chains), Polar (pipe manufacturing), BT Net (cable TV/phone/Internet provider) and several large real estate
developments.

* Sales contract definition and negotiation. Retail outlet lease negotiation. Project financing: needs definition
and negotiations with financial institutions.

General Manager

SMEH d.o.o.
* Business development in areas of shop fitting for largest retailers, and equipment supply for airports and hotels.
Newly developed business has a potential of 30% revenue increase.

* Exclusive representation of several Western European companies in Croatia.

* Work with large real estate developers on new landmark projects in the region.

General Manager

ACIS d.o.o.
Part of the ACIS group of companies
General Manager

* Business development in all core areas for the company: project development, construction and maintenance
of petrol filling stations, water purification systems, automatic carwash facilities, simple steel constructions...

* Bid preparation for the multinational tenders of main regional oil & gas companies.

* Selection of the key subcontractors on projects contracted by ACIS.

* Work on a potential merger/acquisition of a local competitor in Croatia.

Distribution Manager

Renault Nissan Hrvatska d.o.o.
* Responsible for the distribution of the new vehicles of three brands (Renault, Nissan, Dacia) covering seven
countries: Croatia, Serbia, Montenegro, Bosnia-Herzegovina, FYR Macedonia, Kosovo and Albania. Management
of an extensive dealer network in respective countries.

* Responsible for the sales forecasting and production planning of new vehicles.

* Overseeing and monitoring of very complex supply chain (lean, JIT principles). Management of strategic
suppliers for transportation and logistics, warehousing, maintenance and transformation services.

* Commercial Committee member, involved in all crucial sales and marketing decisions (product definition,
pricing, communications, CRM, sales channels...), as well as budgeting.

National Telecommunications Operator

Croatian Post and Telecommunications
Systems Developer/Project Manager

* Regional coordinator. Managed cross-functional corporate team of 25 people on a migration project
standardizing all available technical and financial data into one universal, core IT system.

* Developed the customer billing system for fixed telephony (for about 300,000 subscribers).

* Developed and supported the regional telecommunication information system (fixed and mobile).

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