11/01/2025 updated

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Senior Product Manager with 20+ years experience in Telecoms, IT and Digital Transformation

Reading, United Kingdom
Worldwide
Executive MBA
Reading, United Kingdom
Worldwide
Executive MBA

Profile attachments

CV Isheta Sharma_27 08 2025_v1_EN.docx

User Experience (UX)Agile MethodologyBusiness To BusinessTelecommunicationsStrategic ManagementCustomer ExperienceCost ReductionDigitizationManagement SystemsMarket ShareProject ManagementProduct LifecycleRisk AnalysisStakeholder ManagementProfit-Based Sales TargetsData ProtectionGDPRProject DeliveryMultiplatform
Digital Transformation
Strategic leadership in digital transformation initiatives across multiple industries, with proven ability to align stakeholders and deliver sustainable competitive advantage.

Product Lifecycle Management
Comprehensive management of product lifecycles for diverse portfolios, from concept to market, consistently achieving revenue targets and cost reduction.

Multi-platform Strategy
Development and execution of omni-channel strategies across B2B/B2C environments, resulting in improved customer experience and market share growth.

Project Management
Leadership of cross-functional teams to deliver complex projects with significant budgets, applying agile methodologies to improve time-to-market.

Stakeholder Management
Alignment of diverse stakeholders from C-level to operational teams, creating unified vision for customer-centric initiatives.

GDPR Compliance
Implementation of data privacy frameworks including risk assessment, legal evaluation, and development of consent management systems.

UX/UI Design
Direction of user experience design across multiple platforms, incorporating customer journey mapping and touchpoint optimization.
 

Languages

GermanNative speakerEnglishNative speakerHindiGood

Project history

Business Consultant

Telefonica Germany GmbH
Part of Radical Architecture and IT Transformation Programme to harmonize B2C & B2P massmarket stack. Initial Area Product Owner & Epic Owner for Registration, Legitimation and Fraud & Financial Risk for Mobile Pre & Postpaid Customers.

Business Consultant

Tipico Retail Services GmbH
Led team operations restructuring and implemented new regulatory requirements for sportsbetting providers. Led cross-functional project team for eWallet solution rollout across Tipico's footprint in Germany.

GDPR Programme Manager - Digital Attacker

E.ON SE
Led GDPR Gap Analysis and prioritized closure of apps for Digital Attacker platform. Developed consent management solutions and ensured compliance across systems.

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