10/20/2026 updated
PK
80 % partially available
IT Administrator | Systems, Networks & Microsoft 365
Nicosia, Cyprus
Only remote
MSc Computer Networking, Coventry (2009–10); BSc Business Information Systems, Leeds Met (2005–08)About me
Cyprus-based IT Administrator: 12 years of professional internal IT support since 2014. Microsoft 365, Windows, Active Directory, networking and remote support. Greek native; fluent professional English. First paid freelance engagement sought; Cyprus daytime hours agreed around current employment.
Active DirectoryDomain Name System (DNS)Virtual Private Networks (VPN)Network TroubleshootingMicrosoft NetworkingNetwork AdministrationTCP/IPOffice365PeripheralsComputer EquipmentWindows AdministrationSystem AdministrationNetwork Support
Microsoft 365 Administration
Administration of Microsoft 365 user accounts, permissions, email access and related services, including user onboarding, access rights management and routine security measures.
Network Administration & Troubleshooting
Troubleshooting of TCP/IP, DNS, VPN, Wi-Fi and general connectivity problems. Knowledge of Cisco networking concepts, device configuration and basic network-security practices.
Systems & IT Support
Day-to-day IT support and systems administration for office users, resolving hardware, software, network and access issues. Support of Windows PCs, workstations, printers, shared files and network connectivity.
PC & Workstation Deployment
Installation, configuration and maintenance of PCs, workstations, networks, software and related peripherals, including PC/workstation deployment across office environments.
Hardware & Software Troubleshooting
Troubleshooting of computing systems, networks and applications to identify and resolve operational problems, covering hardware, software and connectivity issues.
Security Updates & Backups
Management of routine security measures, security updates and backup-related tasks to maintain system integrity and data protection.
Structured Cabling & Network Installation
Practical experience in structured cabling and network installation and support activities, including network equipment setup and connectivity checks.
Virtualization & Microsoft Server Technologies
Familiarity with virtualization concepts and Microsoft server technologies gained through prior placement experience at Microsoft Cyprus.
Remote User Support
Support of remote users by communicating technical issues clearly and adapting to new tools and technologies in flexible working environments.
Vendor Coordination
Coordination with external vendors when required to resolve connectivity and infrastructure-related issues.
Administration of Microsoft 365 user accounts, permissions, email access and related services, including user onboarding, access rights management and routine security measures.
Network Administration & Troubleshooting
Troubleshooting of TCP/IP, DNS, VPN, Wi-Fi and general connectivity problems. Knowledge of Cisco networking concepts, device configuration and basic network-security practices.
Systems & IT Support
Day-to-day IT support and systems administration for office users, resolving hardware, software, network and access issues. Support of Windows PCs, workstations, printers, shared files and network connectivity.
PC & Workstation Deployment
Installation, configuration and maintenance of PCs, workstations, networks, software and related peripherals, including PC/workstation deployment across office environments.
Hardware & Software Troubleshooting
Troubleshooting of computing systems, networks and applications to identify and resolve operational problems, covering hardware, software and connectivity issues.
Security Updates & Backups
Management of routine security measures, security updates and backup-related tasks to maintain system integrity and data protection.
Structured Cabling & Network Installation
Practical experience in structured cabling and network installation and support activities, including network equipment setup and connectivity checks.
Virtualization & Microsoft Server Technologies
Familiarity with virtualization concepts and Microsoft server technologies gained through prior placement experience at Microsoft Cyprus.
Remote User Support
Support of remote users by communicating technical issues clearly and adapting to new tools and technologies in flexible working environments.
Vendor Coordination
Coordination with external vendors when required to resolve connectivity and infrastructure-related issues.
Experience
Professional experience10+ years
Freelancer since2026
Languages
EnglishFluentGreekNative speaker
Project history
Providing day-to-day IT support and systems administration for office users, resolving hardware, software, network and access issues. Administering Microsoft 365 user accounts, permissions, email access and related services. Supporting Windows PCs, workstations, printers, shared files and network connectivity. Managing user onboarding, access rights, updates, routine security measures and backup-related tasks. Troubleshooting TCP/IP, DNS, Wi-Fi and general connectivity problems and coordinating with external vendors.
Managed networking-device product responsibilities and supported technical product requirements. Applied networking knowledge when working with customers, products and technical solutions.