IT BUSINESS ANALYST

• Collaborate with cross-functional teams, including IT, Finance, and Travel, to define project scope, goals, and deliverables.
• Facilitate effective communication between project stakeholders, ensuring alignment on project objectives, timelines, and expectations.
• Prepared and coordinated Oracle load test activities, ensuring optimal performance and reliability of systems under stress conditions.

SAP PLM Consultant. Role reports to Product Owner.
* Met with stakeholders to establish favorable business relationships and support mutually beneficial
interests.
* I have created new test cases to test new functionalities with testproject.io.
* Applied honed problem-solving skills to analyse and resolve issues impacting business operations
and goal achievement.
* Documented procedures and business processes and shared information with appropriate
stakeholders.
* Identified bugs and issues within the system and applied troubleshooting techniques for mitigation
purposes.

ERP Protheus Consultant. Role reports to Project Manager.
* Conducted interviews with key business users to collect information on business processes and user
requirements.
* Wrote and optimised test cases to maximise success of manual software testing with consistent,
thorough approaches.
* Identified and tracked defects with Protheus and supported developers in resolving problems by
completing additional tests.