11/04/2026 updated
100 % available
IT Software Support Engineer
Budapest, Hungary
Only remote
About me
I'm level 2 support, but I have experience in first level IT support in English and Spanish as well. I'm diligent, reliable on deadlines and always looking for ways to improve efficiency. I like to clean up and streamline processes, write user and admin guides, and create training materials.
Internal DocumentationUser GuideSQL DatabasesSupport EngineeringSupportDeskServiceNow Customer Service ManagementServicenow
I administer various engineering software. I am a quick learner and I adopt to new challanges easily. I have been working with ServiceNow for several years. I am very familiar with Mircosoft applications, including Sharepoint, Bookings and Forms. I know the basics of MS SQL and PowerBI.
Experience
Professional experience5 - 10 years
Freelancer since2026
Languages
EnglishFluentSpanishBasic knowledgeHungarianNative speaker