09/22/2026 updated

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IT Solutions Engineer & Project Management Professional

Bogota, Colombia
Worldwide
Advanced Federal Diploma of Higher Education in Business Data Processing
Bogota, Colombia
Worldwide
Advanced Federal Diploma of Higher Education in Business Data Processing

Profile attachments

CV_November2025_Englisch.pdf
CV_November_September2026.pdf

Technical SupportBusiness ProcessesServicio al ClienteConfiguration ManagementInformation SystemsHospitalityInformation Technology Infrastructure Libraries (ITIL)IT Service ManagementProject ManagementNetwork ArchitectureSecurity AnalysisHospitality ManagementUser AssistanceData ProcessingNetwork SupportSafety PrinciplesAccount ManagementTourism
IT Service Management
ITIL Foundation Certificate expertise in IT Service Management with practical experience in service desk operations and configuration management

Project Management
Certified Project Management Associate with PMA Level D certification and hands-on experience in project coordination

Security Analysis
Solutions engineering and security analyst capabilities with experience in key account management and technical problem-solving

Network Support
Network supporter training and technical expertise in network infrastructure and troubleshooting

PC Technical Support
PC technician training with hands-on experience in hardware and software technical support

Business Data Processing
Advanced federal diploma specialization in business data processing and information systems

Tourism Industry Knowledge
Tourism clerk apprenticeship background with understanding of hospitality and tourism business processes

Reception and Customer Service
Hotel reception experience with customer service and hospitality management skills

Experience

Professional experience0 - 5 years
Freelancer since2026

Languages

GermanNative speakerEnglishFluentSpanishGood

Project history

International Travelling

International Travelling
Currently engaged in international travelling activities

Solutions Engineer, Security Analyst & Key Account Manager

Leuchter IT Solutions AG
Worked as Solutions Engineer, Security Analyst and Key Account Manager providing IT solutions and security services

Service Desk and Configuration Management

Securitas AG
Managed service desk operations and configuration management processes

Receptionist

Hotel Continental - Park
Worked as receptionist providing customer service and hotel operations support

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