12/16/2025 updated
100 % available
IT Support Engineer
Karachi, Pakistan
Only remote
D.A.E in CITAbout me
IT & Telephony Solutions Expert with 16+ years of experience in deploying and maintaining Nortel, Avaya, and Panasonic PABX systems. I provide reliable support for desktops, laptops, printers, networks, and Windows environments. I also offer resume, article writing, and sketch drawing services.
Technical SupportDesktop ComputingMaintenancePreventive MaintenanceNetwork Configuration and Change ManagementNetwork ArchitecturePrivate Automatic Branch ExchangePerformance TuningHabilidades TelefónicasSoftware EngineeringGhost WritingPerformance MonitorTechnical Drawings
Telephony Systems Implementation
Deployment and maintenance of PABX solutions including Nortel, Avaya, and Panasonic systems with comprehensive troubleshooting capabilities
Network Configuration and Troubleshooting
Network infrastructure setup, configuration, monitoring, and troubleshooting to ensure seamless communication and IT infrastructure performance
Windows OS and Software Installation
Installation, configuration, and technical issue resolution for Windows operating systems and software across enterprise environments
Desktop, Laptop and Printer Support
End-to-end support for desktop computers, laptops, and printer systems including maintenance and troubleshooting
IT Infrastructure Support and Maintenance
Comprehensive IT infrastructure support including system maintenance and performance optimization
System Performance Optimization
Performance monitoring and optimization of IT systems to maintain smooth and reliable operations
Technical Issue Diagnosis and Resolution
Advanced technical troubleshooting and issue resolution across various IT environments and systems
Preventive Maintenance and System Upgrades
Proactive system maintenance and upgrade implementation to prevent issues and improve performance
Deployment and maintenance of PABX solutions including Nortel, Avaya, and Panasonic systems with comprehensive troubleshooting capabilities
Network Configuration and Troubleshooting
Network infrastructure setup, configuration, monitoring, and troubleshooting to ensure seamless communication and IT infrastructure performance
Windows OS and Software Installation
Installation, configuration, and technical issue resolution for Windows operating systems and software across enterprise environments
Desktop, Laptop and Printer Support
End-to-end support for desktop computers, laptops, and printer systems including maintenance and troubleshooting
IT Infrastructure Support and Maintenance
Comprehensive IT infrastructure support including system maintenance and performance optimization
System Performance Optimization
Performance monitoring and optimization of IT systems to maintain smooth and reliable operations
Technical Issue Diagnosis and Resolution
Advanced technical troubleshooting and issue resolution across various IT environments and systems
Preventive Maintenance and System Upgrades
Proactive system maintenance and upgrade implementation to prevent issues and improve performance
Experience
Professional experience0 - 5 years
Freelancer since2020
Languages
EnglishFluent
Project history
Maintaining, operating, and troubleshooting Panasonic PABX systems, ensuring uninterrupted telephony communication. Delivering comprehensive support for desktops, laptops, and printers, along with network configuration and troubleshooting. Handling Windows OS and software installation, configuration, and technical issue resolution to maintain smooth and reliable IT operations across enterprise environments.
On Site Implementation, troubleshooting and administration of Avaya Products for SME, Mid-Market and Enterprise Market AVAYA Integrated Applications like ONE-X Portal, Voice Mail and Contact Store/Recorder etc. UBL Hotline
As a Residence Engineer at Pfizer Pakistan Limited, responsible for maintaining, operating, and troubleshooting Nortel PABX systems. Additionally, managing network configuration, monitoring, and troubleshooting to ensure seamless communication and IT infrastructure performance.