IT Support Engineer | Python Scripts, Automation & Web Fixes

IT Support Engineer at NICE since 2012, supporting Windows, macOS and Linux environments, infrastructure, troubleshooting and scripting/automation. Freelance web development from 2007 to 2011 using PHP, JavaScript, CSS and MySQL; returning to small freelance projects in 2026. Python: at least five years of use, including professional scripts and automation, returning after a gap. Services: CSV/data-processing scripts, reproducible bug fixes, simple workflow automation and web layout improvements. Documented changes, practical tests and handover notes. I use AI-assisted tools with review and testing, subject to client requirements. Scope, inputs, price and delivery agreed before starting. Based in Asti, Italy. Native Italian and good conversational English. Small remote projects with scheduling agreed individually.