03/24/2026 updated
100 % available
IT Support Engineer & Network Technician
Mulhouse, France
Mulhouse +500 km
Bachelor degreeAbout me
EU-based IT support specialist, helping businesses with reliable on-site and field IT services across the EU. I support desktop users, networks, and infrastructure, and I assist enterprises with dispatch and data center tasks. I also have hands-on experience in deploying and supporting IoT devices.
Active DirectoryApple Mac SystemsTechnical SupportElectrical WiringsData CentersOptical Fiber CablingIBM Hardware Management ConsoleElectrical SwitchgearNetwork ArchitectureOptical Time-Domain ReflectometerPerformance TuningStructured CablingTCP/IPVirtual LANWide Area Networks
Network Infrastructure Management
Comprehensive expertise in LAN/WAN, VLANs, TCP/IP protocols, switches, routers, and firewalls configuration and troubleshooting
Data Center Operations
Extensive experience in DC-to-DC migrations, rack/stack operations, structured cabling, and enterprise-level equipment deployment
Enterprise IT Support Systems
Advanced knowledge in ServiceNow, OKTA, Active Directory, Intune administration and enterprise support solutions
Fiber Optics Technology
Specialized skills in VFL, OPM, OTDR testing and fiber/RJ45 cabling systems
Operating Systems Deployment
Proficient in Windows and macOS deployment, imaging, and system management
Network Testing Equipment
Experience with RJ45 testing, Fluke DSX Series, and cable validation tools
IoT and Wireless Technologies
Knowledge of IoT sensors, Ekahau WiFi surveys, and wireless performance optimization
Hardware Management
Expertise in patch panel termination, UPS/PDU installations, and hardware troubleshooting
Comprehensive expertise in LAN/WAN, VLANs, TCP/IP protocols, switches, routers, and firewalls configuration and troubleshooting
Data Center Operations
Extensive experience in DC-to-DC migrations, rack/stack operations, structured cabling, and enterprise-level equipment deployment
Enterprise IT Support Systems
Advanced knowledge in ServiceNow, OKTA, Active Directory, Intune administration and enterprise support solutions
Fiber Optics Technology
Specialized skills in VFL, OPM, OTDR testing and fiber/RJ45 cabling systems
Operating Systems Deployment
Proficient in Windows and macOS deployment, imaging, and system management
Network Testing Equipment
Experience with RJ45 testing, Fluke DSX Series, and cable validation tools
IoT and Wireless Technologies
Knowledge of IoT sensors, Ekahau WiFi surveys, and wireless performance optimization
Hardware Management
Expertise in patch panel termination, UPS/PDU installations, and hardware troubleshooting
Experience
Professional experience0 - 5 years
Freelancer since2021
Languages
EnglishFluentFrenchGood
Project history
I provide data center support and remote hands services for enterprise and MSP clients, supporting critical infrastructure in live production environments.
My work includes rack & stack of servers and network devices, cable management, hardware replacements, device swaps, power cycling, and console access. I also assist with DC-to-DC migrations, decommissioning, and structured cabling, following site procedures and safety requirements.
I am experienced working in high-availability data centers, coordinating with remote NOC and engineering teams, and executing tasks accurately based on work orders and change requests. I follow strict safety, access control, and documentation standards to ensure reliable and compliant operations.
Provided on-site/remote support via ServiceNow, managed OKTA & Active Directory, installed network devices, performed fiber cable validation, conducted UPS & PDU installations, supported cloud/local servers
Configured Meraki firewalls, switches, and WiFi access points, led structured cabling and patch panel termination, troubleshot VLAN routing and network performance issues, installed Windows environments