02/16/2026 updated

**** ******** ****
100 % available

IT Support Specialist & Network Technician

Ixelled, Belgium
Worldwide
Google IT Support Professional Certificate
Ixelled, Belgium
Worldwide
Google IT Support Professional Certificate

Profile attachments

Jasam IT CV 2K26.pdf

Active DirectoryTechnical SupportElectrical WiringsData CentersLinuxDesktop SupportElectric Power DistributionEnvironmental ComplianceLabelingElectrical SwitchgearNetworking HardwareIP AddressingMaintenanceSystem Center Configuration ManagerNetwork ArchitectureSales ManagementSoftware EngineeringStandards-CompliantStock ControlSystem ImagingVirtual LANWide Area NetworksWi-Fi TechnologyNetwork RoutersTestingCarry Out AssessmentsComputer Network OperationsAdministrative OperationsOffice365Cooling, Air-conditioning and VentilationSoftware TroubleshootingFirewalls (Computer Science)Microsoft TeamsSystem AdministrationSafety PrinciplesGoogle MeetDiagnostic Skills
Network Infrastructure Management
Installation, configuration and testing of enterprise routers, switches and networking equipment in rack environments with expertise in WAN/LAN configuration, IP addressing, VLANs and firewall rules

Technical Support & Troubleshooting
Comprehensive desktop support including hardware and software troubleshooting, connectivity issue resolution, ISP handoff management and equipment diagnostics across Windows and Linux environments

Audio-Visual & IT Systems
Professional Wi-Fi assessments using Ekahau software, AV equipment installation and maintenance, collaboration systems support including Microsoft Teams and Google Meet troubleshooting

Asset & Inventory Management
Equipment tracking, labeling according to standards, rack and cable management with detailed documentation and reporting capabilities

Security & Compliance
Data center standards compliance, power distribution monitoring, cooling systems management and environmental compliance verification

System Administration
Active Directory management, Office 365 and Microsoft O365 administration, stock management and supplier relations coordination

Installation & Configuration
Hardware and software installation, system imaging and deployment using MDT/SCCM tools, post-deployment testing and validation

Network Operations
Coordination with Network Operations Centers, vendor management during installations, site readiness checks and equipment placement optimization

Experience

Professional experience0 - 5 years
Freelancer since2021

Languages

EnglishFluentFrenchGoodDutchGood

Project history

Desktop Support Consultant

P&G
Technical support and troubleshooting, installation and configuration, asset and inventory management, security and compliance, documentation and reporting

Installation engineer

European Investment Banking
Installed, configured, and tested enterprise and SMB routers at client sites, performed network setup including WAN/LAN configuration, coordinated with NOC and vendors, conducted site readiness checks and resolved connectivity issues

Health Check Orientation Technician

Nike
Conducted routine health check orientations for servers and network devices, inspected power supplies and equipment condition, verified uptime and temperature levels, maintained accurate installation records

Wifi Survey

Adobe
Led enterprise Wi-Fi assessments using Ekahau Sidekick and Ekahau Pro software, conducted professional Wi-Fi surveys, analyzed survey data to optimize access point placement and carried out server rack audits

Field Engineer

Rituals
Installed routers and networking equipment in rack environments, performed system verification and connectivity validation, collaborated with network engineers, maintained accurate installation records

Network Field Technician

Aliaxis
Installed routers and networking equipment in rack environments, performed system verification and connectivity validation, collaborated with network engineers, maintained accurate installation records

Network Engineer

Eu-Lisa
Installed routers and networking equipment in rack environments, performed system verification and connectivity validation, collaborated with network engineers, maintained accurate installation records

Network Field Technician

Antalis
Installed routers and networking equipment in rack environments, performed system verification and connectivity validation, collaborated with network engineers, maintained accurate installation records

Field Engineer

Sateba
Installed routers and networking equipment in rack environments, performed system verification and connectivity validation, collaborated with network engineers, maintained accurate installation records

IT Technician

Action
Installed routers and networking equipment in rack environments, performed system verification and connectivity validation, collaborated with network engineers, maintained installation records

IT Support

Toyota
Imaging, verified successful imaging through post-deployment testing, documented imaging procedures and maintained logs, supported end users with setup and troubleshooting

IT Support

Carrier
Cisco Router Installation, maintained detailed installation records, coordinated with network engineers for deployment configurations, connected and labeled Ethernet/fiber cables

Audio-Visual & IT Support Technician

Lonza
Handled ticket generation and resolution using ServiceNow, oversaw imaging and deployment of laptops and desktops, provided frontline Audio Visual and IT support, assisted with hardware and software installations

IT Technician

Maxi Zoo Belgium
Equipment installation, hardware installation, network integration

Desktop Support

TVH
Windows server and Linux support, relations with suppliers, Active Directory management, stock management, Office 365 and Microsoft O365 administration

IT Audit Specialist - Dispatch

Mondelez International
Performed detailed audits of server racks and rack rooms, identified discrepancies in device inventory and port mapping, checked power distribution and cooling systems, ensured compliance with data center standards

AV Technician

Mercedes
Provided frontline Audio Visual and IT support, installed and maintained AV equipment and collaboration systems, troubleshot Microsoft Teams Zoom and Google Meet, performed hardware and software troubleshooting

IT Support

Artizia.pvt
Maintenance of computers, relations with suppliers, network integration

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