09/20/2026 updated
100 % available
IT Support Technician | Infrastructure & Network Specialist
Odense NØ, USA
Denmark
Data Technician specialising in Infrastructure - Vocational Degree (Grade 12(A), Highest level / Excellent performance), Syddansk Erhvervsskole, 2026About me
IT Support and Network Specialist providing professional technical support and infrastructure solutions. Certified in IT Support and Network Systems. Feel free to contact me for any IT support or network solutions #Denmark ??
ProxmoxActive DirectoryDevice ManagementDisaster RecoveryDomain Name System (DNS)Virtual Private Networks (VPN)Internet Small Computer System Interface (ISCSI)Windows ServersRoutingServer AdministrationSimple Network Management ProtocolsSyslogTeamViewerVirtualizationScripting
Networking & Infrastructure
Expertise in network design and configuration, VLANs, switching and routing fundamentals, structured cabling, pfSense firewall and VPN configuration, as well as troubleshooting network connectivity issues in enterprise environments.
Windows Server & Active Directory Administration
Solid knowledge of Windows Server Administration, Active Directory management (Users, Groups, GPOs), DHCP, DNS, File and Print Services, and server deployment, configuration, and maintenance.
Virtualization & Datacenter Technologies
Hands-on experience with VMware ESXi, VMware vCenter, vMotion for VM migration and workload balancing, VMware Workstation Pro, Proxmox VE, and virtual machine deployment, management, and migration.
End-User & Enterprise Support
Proficiency in Windows 10/11 support, Microsoft 365 (Exchange, Outlook, Teams, SharePoint, OneDrive), SCCM and Intune deployment and device management, Microsoft Entra ID, and hardware setup, imaging, and replacement.
Scripting & Monitoring
Knowledge of Python scripting, Syslog, SNMP, PRTG monitoring, ServiceNow and GLPI ticketing systems, remote support tools (TeamViewer, OpenVPN, RDP, Remote Utilities), and IT documentation and incident handling.
Backup & Disaster Recovery
Familiarity with Veeam Backup and Replication (backup, restore, and basic configuration concepts), Truenas iSCSI, and NAS ESXi environments.
Office 365 Administration
Experience supporting and administering Microsoft 365 applications including Outlook, Teams, SharePoint, OneDrive, Excel, and Word in enterprise environments.
Cisco Networking & Security
Training in Cisco CCNA (200-301), Cisco CCNP ENCOR (350-401), Cisco CCNP ENARSI, Cisco CyberOps Associate, as well as firewall configuration with pfSense and FortiGate, and enterprise network troubleshooting and infrastructure monitoring.
Expertise in network design and configuration, VLANs, switching and routing fundamentals, structured cabling, pfSense firewall and VPN configuration, as well as troubleshooting network connectivity issues in enterprise environments.
Windows Server & Active Directory Administration
Solid knowledge of Windows Server Administration, Active Directory management (Users, Groups, GPOs), DHCP, DNS, File and Print Services, and server deployment, configuration, and maintenance.
Virtualization & Datacenter Technologies
Hands-on experience with VMware ESXi, VMware vCenter, vMotion for VM migration and workload balancing, VMware Workstation Pro, Proxmox VE, and virtual machine deployment, management, and migration.
End-User & Enterprise Support
Proficiency in Windows 10/11 support, Microsoft 365 (Exchange, Outlook, Teams, SharePoint, OneDrive), SCCM and Intune deployment and device management, Microsoft Entra ID, and hardware setup, imaging, and replacement.
Scripting & Monitoring
Knowledge of Python scripting, Syslog, SNMP, PRTG monitoring, ServiceNow and GLPI ticketing systems, remote support tools (TeamViewer, OpenVPN, RDP, Remote Utilities), and IT documentation and incident handling.
Backup & Disaster Recovery
Familiarity with Veeam Backup and Replication (backup, restore, and basic configuration concepts), Truenas iSCSI, and NAS ESXi environments.
Office 365 Administration
Experience supporting and administering Microsoft 365 applications including Outlook, Teams, SharePoint, OneDrive, Excel, and Word in enterprise environments.
Cisco Networking & Security
Training in Cisco CCNA (200-301), Cisco CCNP ENCOR (350-401), Cisco CCNP ENARSI, Cisco CyberOps Associate, as well as firewall configuration with pfSense and FortiGate, and enterprise network troubleshooting and infrastructure monitoring.
Languages
EnglishFluent
Project history
Provided IT infrastructure consulting and technical support services for small and medium-sized businesses across Denmark. Assisted companies with network design, infrastructure deployment, migration projects, and daily IT operations. Configured and supported Windows Server environments including Active Directory, DHCP, DNS, and Group Policy. Worked with VMware ESXi and vCenter environments including virtual machine deployment, management, and vMotion migrations. Configured and maintained VPN solutions and firewall environments using pfSense. Supported network infrastructure including switches, VLANs, routing, cabling, and troubleshooting. Delivered onsite and remote IT support for hardware, software, and Microsoft 365 environments.
Delivered on-site IT support for employees. Used SCCM and Microsoft Intune to manage laptops and devices. Supported Microsoft 365 apps like Outlook, Teams, and OneDrive. Handled tickets through ServiceNow and ensured timely resolution. Assisted with hardware issues and day-to-day IT troubleshooting. Supported large-scale Windows 11 migration projects across multiple sites in Vejle, Aalborg, and Brande.
Provided end-user support for hardware, software, networking, and infrastructure-related issues both remotely and onsite. Supported network operations and datacenter infrastructure activities. Installed and managed structured cabling and connected more than 90 desks to network switches. Managed Microsoft 365 administration including Exchange, Outlook, Teams, SharePoint, and OneDrive. Assisted with Active Directory account management, password resets, group memberships, and access requests. Used SCCM and Microsoft Intune for image deployment, device provisioning, and endpoint management. Locations: Odense and Esbjerg.