04/23/2025 updated

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Experienced CRM Siebel and AWS Cloud Engineer

Nuenen, Netherlands
Worldwide
Bachelor's Degree
Nuenen, Netherlands
Worldwide
Bachelor's Degree

Profile attachments

Ivar_Voorman_Resume_2025.pdf

Application Programming Interfaces (APIs)Agile MethodologyAmazon Web ServicesAutomationBillingCustomer Relationship ManagementCloud ComputingCloud EngineeringDatabasesDevOpsAmazon DynamoDBPostgreSQLOracle ApplicationsSiebel CRMSimple Object Access Protocol (SOAP)SQL DatabasesStakeholder ManagementSystems IntegrationTechnical ManagementAWS LambdaGitData ManagementApi GatewaySplunkApi ManagementServerless ComputingDatabase Administration
AWS Serverless Architecture
Expertise in designing and implementing serverless solutions using AWS Lambda, API Gateway, and DynamoDB.

CRM Integration and Customization
Proficiency in integrating and customizing CRM systems, particularly Siebel, with extensive experience in enterprise IT environments.

API Management and Modernization
Strong skills in managing and modernizing APIs, including migration from SOAP to REST using technologies like Kong.

DevOps and Monitoring
Proficiency in DevOps practices and monitoring tools such as Git, CICD, and Splunk for maintaining and optimizing IT systems.

Cloud Billing System Integration
Experience in integrating cloud billing systems, specifically with Aria Systems, for streamlined billing automation.

Technical Leadership
Ability to provide technical leadership and effectively communicate with stakeholders in Agile environments.

Database Management
Proficiency in working with various databases including Oracle DB11/12, SQL, and PSQL for data management and analysis.
 

Languages

GermanGoodEnglishFluentDutchNative speaker

Project history

CRM Consultant / Cloud Engineer

ANWB
Migrated SOAP interfaces to REST APIs using Kong on AWS, improving performance and maintainability. Designed new Siebel CRM features with seamless backend integrations.

Cloud Engineer

ANWB
Built a cloud-based billing platform leveraging AWS Lambda, S3, DynamoDB, and SNS. Integrated Aria Systems for streamlined billing automation.

Senior Siebel Consultant

Immigratie- en Naturalisatiedienst (IND)
Developed automated digital form processing and auditing tools using Siebel Data Validation Manager. Led Agile sprint deliveries consistently on time.

Senior Siebel Consultant

Mercedes-Benz CAC Maastricht NV
Delivered SSO and auto-provisioning for the Daimler global dealer portal. Integrated U.S. Siebel instance into the European Siebel instance and designed Siebel templates for U.S. operations.

Senior Siebel Consultant

ANWB
Performed OpenUI upgrade and Siebel Order Management redesign in Agile setup. Created Splunk dashboards for CRM system monitoring and improved system availability and troubleshooting time.

Siebel Consultant

IBM
Worked as a Siebel Consultant.

IT Specialist

Cimad Consultants NL
Served as an IT Specialist.

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