02/14/2026 updated
IL
100 % available
Seasoned IT Service Delivery Manager experienced at connecting business stakeholders with IT teams.
Bratislava, Slovakia
Worldwide
Business Process ImprovementBusiness Service ManagementChange ControlChange ManagementIncident ManagementIT Service ManagementLandscapingOperations ManagementService DeliveryService Improvement Planning
With over 18 years of expertise, I
am a seasoned IT Service
Delivery Manager experienced at
connecting business stakeholders
with IT teams to enhance process
efficiency and coordinate
operations in multifaceted, multivendor IT landscapes. My
professional background
encompasses a broad spectrum
of industry experience, including
Business Service Management
and IT Service Delivery, as well
as Operations Management
within diverse IT settings. I take
pride in fostering seamless and
productive collaborations,
underpinned by a steadfast
commitment to Continual Service
Improvement.
Experience
Professional experience10+ years
Freelancer since2023
Languages
GermanFluentEnglishFluentSlovakNative speakerCzechNative speaker