08/08/2025 updated

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100 % available

IT Specialist

Katowice, Poland
Only remote
Fachabitur (advanced secondary school diploma) in Economics and Management
Katowice, Poland
Only remote
Fachabitur (advanced secondary school diploma) in Economics and Management

Profile attachments

Jakub_Knapik_CV_EN.docx

Active DirectoryTechnical SupportMultilingualismIT Service ManagementCitrix SystemsProcurement SoftwarePurchasing ProcessSAP ApplicationsStock ControlProcurementComputer Architecture
SAP System Operations
Expertise in handling procurement and purchasing processes in SAP including bonds, orders, and documentation management.

Technical Support
Comprehensive knowledge in providing technical support for Microsoft Outlook, MS Office, and various IT systems including Citrix and Active Directory.

Hardware Configuration
Skills in managing IT equipment inventory and preparing/configuring laptops for new employees.

IT Procurement
Experience in handling procurement processes and purchasing in enterprise environments.

ITSM Systems
Knowledge in ticket handling within IT Service Management systems.

Multilingual Communication
Ability to provide technical support and coordinate activities in multiple languages including German.

Inventory Management
Skills in tracking and managing IT equipment inventory for organizational needs.
 

Experience

Professional experience0 - 5 years
Freelancer since2025

Languages

GermanNative speakerEnglishGoodPolishNative speaker

Project history

IT Procurement Specialist

Capgemini Polska Sp. z o.o.
Handling procurement and purchasing processes in SAP (bonds, orders, documentation). Communication and coordination in German.

IT Specialist – MS Office / Outlook & Inventory

Capgemini Polska Sp. z o.o.
Technical support for Microsoft Outlook and MS Office. Managing IT equipment inventory. Preparing and configuring laptops for new employees.

IT Assistant (1st Line Support)

Capgemini Polska Sp. z o.o.
User support in German for IT issues (Citrix, Office, Active Directory). Ticket handling in ITSM system.

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