Sales and Onboarding Specialist
DUBUY by DP World
Keywords
Skills
I have experience in sales, marketing and customer service. Also having worked as a call center, I have experience in telesales and virtual assistant.
I have also previously worked as a social media manager for several companies.
I have also previously worked as a social media manager for several companies.
Project history
10/2021
-
12/2021
Duties include:
* Understand the requirements and needs of a buyer/vendor during
the onboarding process.
* Monitoring buyer/vendor's compliance to DUBUY requirement.
* Responsible for working with buyer/vendor and/or the operations
team to resolve onboarding concerns, sales concerns, feedback,
and resolution.
* Initiate sales calls to existing customers to assess the need for
replenishing inventories. Monitoring buyer/vendor satisfaction
data and liaising with the buyers/vendor to take proactive
measures for improvement.
* Providing customer support subject matter expertise on existing
and new services where necessary.
* Standardized report preparation and sharing with Project
Manager.
* Regular reporting to highlight areas of activity / opportunity /
concern.
* Understand the requirements and needs of a buyer/vendor during
the onboarding process.
* Monitoring buyer/vendor's compliance to DUBUY requirement.
* Responsible for working with buyer/vendor and/or the operations
team to resolve onboarding concerns, sales concerns, feedback,
and resolution.
* Initiate sales calls to existing customers to assess the need for
replenishing inventories. Monitoring buyer/vendor satisfaction
data and liaising with the buyers/vendor to take proactive
measures for improvement.
* Providing customer support subject matter expertise on existing
and new services where necessary.
* Standardized report preparation and sharing with Project
Manager.
* Regular reporting to highlight areas of activity / opportunity /
concern.
10/2021
-
12/2021
Project Executive
UAE Trade Center
Duties include:
* Maintaining and monitoring project plans, project schedules, work
hours, budgets, and expenditures.
* Documenting and following up on important actions and decisions
from meetings.
* Preparing necessary presentation materials for meetings.
* Ensuring project deadlines are met.
* Undertaking project tasks as required.
* Developing project strategies.
* Ensuring projects adhere to frameworks and all documentation is
maintained appropriately for each project.
* Assess project risks and issues and provide solutions where
applicable.
* Ensure stakeholder views are managed towards the best solution.
* Maintaining and monitoring project plans, project schedules, work
hours, budgets, and expenditures.
* Documenting and following up on important actions and decisions
from meetings.
* Preparing necessary presentation materials for meetings.
* Ensuring project deadlines are met.
* Undertaking project tasks as required.
* Developing project strategies.
* Ensuring projects adhere to frameworks and all documentation is
maintained appropriately for each project.
* Assess project risks and issues and provide solutions where
applicable.
* Ensure stakeholder views are managed towards the best solution.
06/2021
-
08/2021
Sales and Acquisition Lead
Sendy Limited
Duties include:
* Lead and motivate the team.
* Coordinate the work of the team to complete tasks
* Identify and explore opportunities that drive sales
* Lead and motivate the team.
* Coordinate the work of the team to complete tasks
* Identify and explore opportunities that drive sales
09/2020
-
08/2021
CMMF Sales Agent
Cytonn Investment
Duties include:
* Present, promote and sell our products to existing and prospective
clients.
* Establish, develop and maintain positive business and customer
relationships.
* Reach potential customers through cold calling.
* Achieve agreed upon sales targets and outcomes within schedule.
* Attend prospect and client meetings to make presentations and
oversee follow up.
* Identifying opportunities for product development, and other
product offerings.
* Any other duties as may be assigned from time to time
* Present, promote and sell our products to existing and prospective
clients.
* Establish, develop and maintain positive business and customer
relationships.
* Reach potential customers through cold calling.
* Achieve agreed upon sales targets and outcomes within schedule.
* Attend prospect and client meetings to make presentations and
oversee follow up.
* Identifying opportunities for product development, and other
product offerings.
* Any other duties as may be assigned from time to time
08/2020
-
08/2021
Sales Executive
Sendy Limited
Duties include:
* Own and execute an aggressive customer acquisition strategy; meet business targets.
* Conduct cold calls to prospective clients.
* Manage deal pipeline and source for new potential business deals by contacting potential
partners; discovering and exploring opportunities.
* Manage relationships with customers through phone calls, emails and visits to ensure customer
retention and portfolio growth
* Follow up and facilitate customer issue resolution to ensure timely closure; offer 'A' class
customer experience
* Follow up and ensure prompt payments for services offered to customers; ensure timely debt
collection
* Stay up-to-date with new product features; ensure continuous customer education on the
improved product features
* Run demos for prospects, develop presentations and adapt sales collateral.
* Gather market and customer information, and provide feedback to the organization for product
development
* Reports Preparation: Preparation of daily, weekly & monthly reports as guided by the line
manager.
* Delivery Excellence: Ensuring quality customer service in delivery of customer promise.
* Own and execute an aggressive customer acquisition strategy; meet business targets.
* Conduct cold calls to prospective clients.
* Manage deal pipeline and source for new potential business deals by contacting potential
partners; discovering and exploring opportunities.
* Manage relationships with customers through phone calls, emails and visits to ensure customer
retention and portfolio growth
* Follow up and facilitate customer issue resolution to ensure timely closure; offer 'A' class
customer experience
* Follow up and ensure prompt payments for services offered to customers; ensure timely debt
collection
* Stay up-to-date with new product features; ensure continuous customer education on the
improved product features
* Run demos for prospects, develop presentations and adapt sales collateral.
* Gather market and customer information, and provide feedback to the organization for product
development
* Reports Preparation: Preparation of daily, weekly & monthly reports as guided by the line
manager.
* Delivery Excellence: Ensuring quality customer service in delivery of customer promise.
01/2020
-
03/2020
Sales
Representative-Safaricom Kenya
Duties included:
* Generating leads.
* Meeting or exceeding sales goals.
* Understanding and promoting company programs.
* Giving sales presentations to a range of prospective clients.
* Preparing weekly and monthly reports.
* Maintaining client's records.
* Generating leads.
* Meeting or exceeding sales goals.
* Understanding and promoting company programs.
* Giving sales presentations to a range of prospective clients.
* Preparing weekly and monthly reports.
* Maintaining client's records.
08/2019
-
12/2019
Customer Service
Representative-Alpha World Entertainment
Duties included;
* Managing incoming calls and customer's inquiries.
* Follow up with customers in a timely manner.
* Review on any deliveries made.
* Keep records of customer interactions and customer accounts
* Generate sales leads.
* Managing incoming calls and customer's inquiries.
* Follow up with customers in a timely manner.
* Review on any deliveries made.
* Keep records of customer interactions and customer accounts
* Generate sales leads.
05/2018
-
09/2018
Research Assistant Intern
Tajiri Millers-Sagana
Duties included:
* Carry out experiments and research according to protocols laid out by primary researchers.
* Conduct statistical analyses of data sets.
* Create presentation slides and posters to help researchers present findings.
* Review print and online resources to gather information.
* Writing reports.
* Conduct sales and product promotion.
* Check facts, proofread, and edit research documents to ensure accuracy.
* Carry out experiments and research according to protocols laid out by primary researchers.
* Conduct statistical analyses of data sets.
* Create presentation slides and posters to help researchers present findings.
* Review print and online resources to gather information.
* Writing reports.
* Conduct sales and product promotion.
* Check facts, proofread, and edit research documents to ensure accuracy.
Local Availability
Only available in these countries:
Kenya
Available and Fexible
