Lean management - operational excellence - project management

Change Management Consulting  | Lean Sigma expertise: Master Black Belt  | Systemic coaching

Since Nov. ’13 Founder of KIKANO consulting practice: “Unleash your customer performance”
- Kikano is a unique mix of process expertise, people management, operational practice and coaching
- Missions in Lean management, process excellence, training
* 2013 : HENNER (Brokerage)
* 2014 : Credit Agricole Leasing & Factoring (Leasing)
* 2014 : SODEXO (Company Services)
* 2014 : Generali France, Generali Belgium (Insurance)
* 2015 : Europ Assistance (Assistance)
* 2015 : Albea (packaging)
* 2016 : Generali Global Corporate & Commercial (Insurance)
* 2016 : A French Pharma Laboratory

> Aviva Europe: Insurance business
Aviva Group, 2010: 45,000 employees, 54 billion € collected gross premium, 6th Global Insurer
July ‘10 to Nov. \'13 : Head of Business Process Excellence: France, Ireland, Italy, Poland, Spain

> Genworth Financial | GE Insurance: Insurance business (B2B2C)
Genworth Financial Group, 2008: 6,000 employees, 7 billion € collected gross collected, S&P500 listed
July \'07- June \'09  : Regional Operations Manager: France, Germany, Switzerland, Belgium and Netherlands
Dec. \'04 - July \'07 : Quality Manager: Master Black Belt for European Operations
Jan. \'04 - Dec. \'04 : Quality Manager MBB | Project Management of Genworth IPO in France

 > GE Healthcare: Manufacturing Industry
Design & manufacturing of medical imaging systems - 2008: 46,000 employees, 17 billion $ turn-over
Dec. \'01 - May \'03 : Quality Manager MBB | New product Engineering & Manufacturing