Keywords
Skills
- Exceptional listener and communicator
- Computer-literate with software proficiency
- Phillips 66 Intoplane
- AS-400
- Microsoft Office
- Service Order Board
- Fluent in the aeronautical alphabet
- Strong work ethic; responsible and efficient
- Strong communication skills; build rapport and listen well
- Positive and confident personality
Project history
June 2012-Present Customer Service Specialist, Midwest Corporate Aviation
- Assist customers upon arrival
- Answer multi-line phone system
- Organize plane schedule in regards to fueling, arrivals, and departures
- Schedule car and hotel reservations for clients
- Bill base and transient customers
- Receive and catalog parts on behalf of the maintenance department
- Train new customer service specialists
- Converse on the Unicom to incoming and outgoing traffic
- Manage pilot gift shop-cash sales
- Answered phones and directed to appropriate extensions
- Organized the transfer of medical documents
- Transcribed documents and sent transcribed documents to appropriate medical facilities
- Corresponded with medical offices directly
- Scanned medical documents and charts into paperless files on the computer
Local Availability
Only available for the countries
USA
We can discuss travel as needed.
