09/06/2022 updated
100 % available
Systems Administrator, Network Engineer, Network Technician
Mount Dora, USA
USA
BS Comp ScienceSUMMARY OF QUALIFICATIONS
- An accomplished United States Air Force Veteran and highly skilled Network/System Administrator with more than 16 years of broad-ranging IT experience that include some of the largest networks in the world - those owned and controlled by the U.S. Military, and Department of Defense supported by Multi-Billion Dollar Global Government Services Companies.
- Experienced in Infrastructure, Applications, Network Systems Management, with a well-established reputation for versatility and technical awareness, ability to match resources to technical issues appropriately, service awareness of all organization’s key IT services for which support is being provided and understanding of support tools, techniques, and how technology is used to provide IT services.
- A self-motivated, profit-minded IT professional with strong analytical and problem-solving abilities, and known for decisive decision-making; excellent interpersonal and oral/written communications skills, active listening and customer-care with the ability to work in a fast moving environment.
Languages
EnglishNative speaker
Project history
* IT Support relating to issues with client systems and network infrastructure.
* Performed network infrastructure upgrades, server migrations, exchange migrations, and complete
server builds from the ground up.
* Design and implement VTC systems to various contract locations to include: Cisco WebEx, Christie
digital signage, Polycom systems.
* Support and maintain VTC meetings throughout the company worldwide.
* Support for virtualization technologies: VMware, Citrix, and Microsoft Hyper-V.
* Administration and maintenance of the remote monitoring and management system: update agent
scripts, respond to alerts, monitor dashboard.
* Technical services and support at the network level: WAN and LAN connectivity, perform all duties
of a systems administrator to include: AD level authentication, folder access, server builds,
backup administration
* Remote access solution support: VPN, Terminal Services, and Citrix.
* Service Center for IT Support relating to issues with client systems and network infrastructure
of over 2500 users.
* Run & terminate SAN fiber connections from VM hosts to SAN utilizing Brocade 6510s and GBICs.
* Performed network infrastructure upgrades, server migrations, exchange migrations, and complete
server builds from the ground up.
* Design and implement VTC systems to various contract locations to include: Cisco WebEx, Christie
digital signage, Polycom systems.
* Support and maintain VTC meetings throughout the company worldwide.
* Support for virtualization technologies: VMware, Citrix, and Microsoft Hyper-V.
* Administration and maintenance of the remote monitoring and management system: update agent
scripts, respond to alerts, monitor dashboard.
* Technical services and support at the network level: WAN and LAN connectivity, perform all duties
of a systems administrator to include: AD level authentication, folder access, server builds,
backup administration
* Remote access solution support: VPN, Terminal Services, and Citrix.
* Service Center for IT Support relating to issues with client systems and network infrastructure
of over 2500 users.
* Run & terminate SAN fiber connections from VM hosts to SAN utilizing Brocade 6510s and GBICs.
* Provide IT Managed Services and Support as a key member of a team both remotely and on-site.
* Support services for Microsoft related technologies including but not limited to: Windows Desktop
and Server Operating Systems, Exchange, etc.
* Support for virtualization technologies: VMware, Citrix, and Microsoft Hyper-V.
* Setup and maintain various Wi-Fi equipment, primarily but not limited to Ruckus
Zone Director's and Access Point's, etc.
* Remote access solution support: VPN, Terminal Services, and Citrix, VTC integration.
* Support disaster recovery solutions including Symantec System Recovery, StorageCraft, Veeam,
Datto SIRIS, etc.
* Communicate with client as required: keeping them informed of incident progress,
notifying them of impending changes or agreed outages.
* Support services for Microsoft related technologies including but not limited to: Windows Desktop
and Server Operating Systems, Exchange, etc.
* Support for virtualization technologies: VMware, Citrix, and Microsoft Hyper-V.
* Setup and maintain various Wi-Fi equipment, primarily but not limited to Ruckus
Zone Director's and Access Point's, etc.
* Remote access solution support: VPN, Terminal Services, and Citrix, VTC integration.
* Support disaster recovery solutions including Symantec System Recovery, StorageCraft, Veeam,
Datto SIRIS, etc.
* Communicate with client as required: keeping them informed of incident progress,
notifying them of impending changes or agreed outages.
* Built and maintained computer systems for civilian and military personnel in country.
* Configured VSAT systems for various locations around the country.
* Maintained and setup VMware and Hyper-V servers.
* Monitored server and workstations via remote support.
* Possess excellent knowledge of LAN/WAN network administration tools.
* Directly involved with server builds, PC builds and network infrastructure upgrades.
* Configured VSAT systems for various locations around the country.
* Maintained and setup VMware and Hyper-V servers.
* Monitored server and workstations via remote support.
* Possess excellent knowledge of LAN/WAN network administration tools.
* Directly involved with server builds, PC builds and network infrastructure upgrades.