Agile Coach
Estimer.com
(Internet and Information Technology, < 10 employees)
Keywords
Scrum Methodology
Infrastructure Management
Project Management
Agile Methodology
Agile Leadership
Artificial Intelligence
Amadeus CRS
JIRA
Strategic Management
Finance
Skills
> Agile Coach & Scrum Master: 25 years of experience to boost your agility
Starting as a developer, then project manager, and finally a manager and director of a company with €1M in revenue, I have gained deep experience in managing organizational challenges at all levels. As a Scrum Master and Agile Coach, I use my experience to guide you in your agile transformation or evolution. Together, we can optimize your processes, strengthen communication, and maximize team efficiency.
More information: https://jerome-coupe.com/en/home/
> Contact me to explore how I can help you succeed.
Preferred environments:
• New technologies: AI, Blockchain (Estimer.com, Archipad, Aceguard, Melyad).
• Finance and real estate (MyOptions, Melyad, Estimer.com)
• Infrastructure and cloud (Orange, Amadeus)
Key achievements:
• Agile optimization at Estimer.com: Increased delivery frequency by 100% and reduced lead time by 50%.
• Agile leadership at Archipad: Increased productivity by 20% and reduced bugs by 38%.
• Organizational transformation at Orange: Led the adoption of agility through SAFe, supporting the reorganization and coaching of 2 Product Owners.
• Project management at MyOptions: Successful launch of a critical platform under time constraints.
• Strategic direction at Melyad: Expansion of the company to 15 employees, more than €1M in revenue, with 750 services with a success rate of more than 99%.
• Project management at Amadeus IT Group: Coordination of teams on 3 continents for the deployment of infrastructures with availability > 99.99%, managing traffic of 300 million visitors per month.
Starting as a developer, then project manager, and finally a manager and director of a company with €1M in revenue, I have gained deep experience in managing organizational challenges at all levels. As a Scrum Master and Agile Coach, I use my experience to guide you in your agile transformation or evolution. Together, we can optimize your processes, strengthen communication, and maximize team efficiency.
More information: https://jerome-coupe.com/en/home/
> Contact me to explore how I can help you succeed.
Preferred environments:
• New technologies: AI, Blockchain (Estimer.com, Archipad, Aceguard, Melyad).
• Finance and real estate (MyOptions, Melyad, Estimer.com)
• Infrastructure and cloud (Orange, Amadeus)
Key achievements:
• Agile optimization at Estimer.com: Increased delivery frequency by 100% and reduced lead time by 50%.
• Agile leadership at Archipad: Increased productivity by 20% and reduced bugs by 38%.
• Organizational transformation at Orange: Led the adoption of agility through SAFe, supporting the reorganization and coaching of 2 Product Owners.
• Project management at MyOptions: Successful launch of a critical platform under time constraints.
• Strategic direction at Melyad: Expansion of the company to 15 employees, more than €1M in revenue, with 750 services with a success rate of more than 99%.
• Project management at Amadeus IT Group: Coordination of teams on 3 continents for the deployment of infrastructures with availability > 99.99%, managing traffic of 300 million visitors per month.
Project history
06/2024
-
Present
Estimer.com is an online platform that allows users to make accurate estimates of the value of their real estate. This project explores the opportunities of blockchain to ensure the anonymization of user data during real estate valuations. In parallel, AI will be deployed to offer innovative interactions with users and optimize predictions in real time.
I play a key role in optimizing the development process using agile methodologies. I guide the team in adopting an adapted framework in Kanban mode, for simple and efficient management of tasks and priorities.
Results:
• Flow optimization: Delivery frequency +100%.
• Increased productivity: 50% increase in task processing (KPI: lead time).
Responsibilities:
• Clarify strategic objectives.
• Prioritize essential actions.
• Resolve issues that could block the team's progress.
• Ensure constant monitoring to ensure that the project progresses in line with our priorities.
• Maintain a focus on important results.
I play a key role in optimizing the development process using agile methodologies. I guide the team in adopting an adapted framework in Kanban mode, for simple and efficient management of tasks and priorities.
Results:
• Flow optimization: Delivery frequency +100%.
• Increased productivity: 50% increase in task processing (KPI: lead time).
Responsibilities:
• Clarify strategic objectives.
• Prioritize essential actions.
• Resolve issues that could block the team's progress.
• Ensure constant monitoring to ensure that the project progresses in line with our priorities.
• Maintain a focus on important results.
05/2022
-
06/2024
Agile Coach / Scrum Master
Archipad
(Internet and Information Technology, 10-50 employees)
Archipad is a software solution for construction professionals, architects, engineers, project managers, contractors, building owners, promoters... The goal is to guarantee zero-defect constructions while enriching user interactions through big data and AI, by integrating predictive models to anticipate and resolve problems before they appear.
I was first a Product Owner for 6 months, in addition to my role as Scrum Master. I was then increasingly involved in organizational transformations beyond the framework of the development team and the Scrum methodology.
Results :
• Improved efficiency: +20% productivity (KPI: 4 main factors of the Scrum Team Survey).
• Increased quality: -38% bugs.
Responsibilities as a Scrum Master:
• Facilitate the Scrum ceremonies (daily stand-ups, sprint planning, sprint reviews, retrospectives).
• Support the team, the Product Owner and the organization in order to apply Scrum practices and values.
• Work on the pillars of team effectiveness: continuous improvement, autonomy, responsiveness, concern for stakeholders.
• Monitor the key indicators to evaluate the effectiveness of sprints and the effectiveness of the team.
Responsibilities as an Agile Coach:
• Support the teams in adopting agile principles beyond Scrum, and moving to Kanban.
• Structure inter-product and inter-team interactions in alignment with priorities.
• Coach the other departments of the company on agile practices.
• Identify the organizational needs based on the company's strategic objectives.
I was first a Product Owner for 6 months, in addition to my role as Scrum Master. I was then increasingly involved in organizational transformations beyond the framework of the development team and the Scrum methodology.
Results :
• Improved efficiency: +20% productivity (KPI: 4 main factors of the Scrum Team Survey).
• Increased quality: -38% bugs.
Responsibilities as a Scrum Master:
• Facilitate the Scrum ceremonies (daily stand-ups, sprint planning, sprint reviews, retrospectives).
• Support the team, the Product Owner and the organization in order to apply Scrum practices and values.
• Work on the pillars of team effectiveness: continuous improvement, autonomy, responsiveness, concern for stakeholders.
• Monitor the key indicators to evaluate the effectiveness of sprints and the effectiveness of the team.
Responsibilities as an Agile Coach:
• Support the teams in adopting agile principles beyond Scrum, and moving to Kanban.
• Structure inter-product and inter-team interactions in alignment with priorities.
• Coach the other departments of the company on agile practices.
• Identify the organizational needs based on the company's strategic objectives.
01/2021
-
05/2022
Scrum Master
Orange
(Telecommunications, >10.000 employees)
Within the Hosting and Production business accelerator of Orange Digital Factory, I was part of a governance entity for projects and services whose role is to support the various teams in the management of their projects and services.
In a context strongly inspired by SAFe, and within several Scrum teams, I played the role of Scrum Master within the Controllable Infrastructures department (maintenance, evolution and controllability of data centers).
Results:
• 2 Product Owners trained, 1 of whom was hired internally.
• Restructuring of teams into services successfully implemented.
Responsibilities:
• Support / train POs in their role.
• Set up and organize Agile ceremonies.
• Be responsible for the application of the Scrum method (in close collaboration with an Agile Coach).
• Actively contribute in the structural reorganization of service teams.
• Define and enforce an operational model to govern the management of needs and interactions between teams.
In a context strongly inspired by SAFe, and within several Scrum teams, I played the role of Scrum Master within the Controllable Infrastructures department (maintenance, evolution and controllability of data centers).
Results:
• 2 Product Owners trained, 1 of whom was hired internally.
• Restructuring of teams into services successfully implemented.
Responsibilities:
• Support / train POs in their role.
• Set up and organize Agile ceremonies.
• Be responsible for the application of the Scrum method (in close collaboration with an Agile Coach).
• Actively contribute in the structural reorganization of service teams.
• Define and enforce an operational model to govern the management of needs and interactions between teams.
07/2020
-
12/2020
Project Manager / Agile Consultant
MyOptions
(Banks and financial services, 10-50 employees)
MyOptions.co is a crowdfunding platform dedicated to innovation.
I has to ensure the urgent launch of the new version of the platform, following the postponement of the initial date, in order to meet the firm commitments made for the new deadline. I also helped them set up the foundations of agility, starting with a backlog and clear priorities. The mission was a success.
Results:
• Successful launch of the myoptions.co 2.0 platform on the scheduled day and within tight deadlines.
Responsibilities:
• Manage a team in charge of the development (Django, postgresql, Docker, GitHub, Bitbucket).
• Act as a Product Owner : construction and management of the backlog, definition of a functional roadmap (Jira/Confluence).
• Implement and manage the test campaign, and secure launch of the myoptions.co 2.0 platform (successful launch on September 1st).
• Manage all external services (Asten, Net-ng, Pilot Systems, Yousign, Mangopay, OVH, Gandi).
I has to ensure the urgent launch of the new version of the platform, following the postponement of the initial date, in order to meet the firm commitments made for the new deadline. I also helped them set up the foundations of agility, starting with a backlog and clear priorities. The mission was a success.
Results:
• Successful launch of the myoptions.co 2.0 platform on the scheduled day and within tight deadlines.
Responsibilities:
• Manage a team in charge of the development (Django, postgresql, Docker, GitHub, Bitbucket).
• Act as a Product Owner : construction and management of the backlog, definition of a functional roadmap (Jira/Confluence).
• Implement and manage the test campaign, and secure launch of the myoptions.co 2.0 platform (successful launch on September 1st).
• Manage all external services (Asten, Net-ng, Pilot Systems, Yousign, Mangopay, OVH, Gandi).
02/2019
-
10/2019
Agile Consultant
Aceguard
(Internet and Information Technology, < 10 employees)
Aceguard is a monitoring solution designed to identify and report potential vulnerabilities in web applications.
In the project's initiation phase, I helped to set up the foundations of agility (backlog, recommendations on a Scrum methodology). I also provided advice on the opportunities to use Blockchain technology.
Responsibilities:
• Functional planning: Structuring the product backlog and creating an incremental agile roadmap.
• Agile organization: Recommendation of a Scrum framework with definition of key roles.
• Innovation consulting: Analysis of the Blockchain opportunities (decentralized authentication system immutably recording activity logs) and their potential funding (CIR, JEI, Bpifrance).
In the project's initiation phase, I helped to set up the foundations of agility (backlog, recommendations on a Scrum methodology). I also provided advice on the opportunities to use Blockchain technology.
Responsibilities:
• Functional planning: Structuring the product backlog and creating an incremental agile roadmap.
• Agile organization: Recommendation of a Scrum framework with definition of key roles.
• Innovation consulting: Analysis of the Blockchain opportunities (decentralized authentication system immutably recording activity logs) and their potential funding (CIR, JEI, Bpifrance).
09/2012
-
12/2018
Co-Founder / Technical Director
Melyad
(Banks and financial services, 10-50 employees)
Melyad is a consulting firm specialised in the public financing of innovation whose support is aimed at any company developing innovative activities and wishing to receive financial support for their research activities.
As co-founder and co-manager of this company, I contributed to its development until it exceeded 1 million euros in turnover. I recruited and managed a team of 7 PhD consultants, and supervised more than 750 services, with an exceptional success rate.
Results:
• Expansion to 15 employees, more than €1 million in turnover, and more than 150 clients.
• Recruitment and supervision of 7 PhD consultants.
• 750 projects, success rate > 99%, €10 million in aid obtained.
Analysis and definition of needs, means and objectives :
• MOA role: detailed functional formalization of internal developments, validation and monitoring.
• Bid processes, choice of service providers, coordination (single interface) and conflict management.
• Definition of objectives in terms of control of commitments (deadlines, risks, costs, quality).
Project management and resource management :
• Supervision of the scientific team: recruitment, planning, workload management, HR management, performance monitoring and evolution.
• Management of services in Agile mode, forecasts and real-time monitoring of profitability / P&L.
• PMO role: strategic vision, creation of continuous improvement processes and management tools, evolution of methodologies, change management.
• Reporting to the steering committee and guarantor of business, quality, ethical, regulatory and contractual constraints + GDPR compliance.
Consulting and business development :
• Business development / prospecting activity, actions to build customer loyalty, upsell.
• Audit of companies and evaluation of innovative projects (digital marketing, cloud, fintechs, semantic web, Big Data, IA & machine learning, IoT, blockchain) and strategic management of innovation projects.
As co-founder and co-manager of this company, I contributed to its development until it exceeded 1 million euros in turnover. I recruited and managed a team of 7 PhD consultants, and supervised more than 750 services, with an exceptional success rate.
Results:
• Expansion to 15 employees, more than €1 million in turnover, and more than 150 clients.
• Recruitment and supervision of 7 PhD consultants.
• 750 projects, success rate > 99%, €10 million in aid obtained.
Analysis and definition of needs, means and objectives :
• MOA role: detailed functional formalization of internal developments, validation and monitoring.
• Bid processes, choice of service providers, coordination (single interface) and conflict management.
• Definition of objectives in terms of control of commitments (deadlines, risks, costs, quality).
Project management and resource management :
• Supervision of the scientific team: recruitment, planning, workload management, HR management, performance monitoring and evolution.
• Management of services in Agile mode, forecasts and real-time monitoring of profitability / P&L.
• PMO role: strategic vision, creation of continuous improvement processes and management tools, evolution of methodologies, change management.
• Reporting to the steering committee and guarantor of business, quality, ethical, regulatory and contractual constraints + GDPR compliance.
Consulting and business development :
• Business development / prospecting activity, actions to build customer loyalty, upsell.
• Audit of companies and evaluation of innovative projects (digital marketing, cloud, fintechs, semantic web, Big Data, IA & machine learning, IoT, blockchain) and strategic management of innovation projects.
03/2008
-
06/2012
Instrastructure Project Manager
Amadeus IT Group
(Internet and Information Technology, 1000-5000 employees)
Amadeus IT Group is the global leader in booking solutions for the travel and tourism industry, handling more than 100 billion transactions per year, and servicing customers including airlines, hotels, tour operators, insurers, car rental and railway companies, ferry and cruise lines, travel agencies and individual travellers directly.
I initially spent 5 years as a developer in the e-commerce department, covering the entire project lifecycle (design, development, testing, integration). Later, as a project manager in the production department, I coordinated teams to design high-availability architectures, optimized performance, and implemented security and quality standards for a department of 100 people.
Results:
• Design/deployment of high availability infrastructures (300M visitors/month) with high SLA.
• Implementation of quality/security procedures (ISO 9001, PCI DSS) for 100 people.
• Personal objectives exceeded 5 years in a row.
Responsibilities:
• Design and implementation of production architectures (300 million unique visitors per month) with high SLA on Microsoft / WebLogic servers.
• Organization of acceptance and production environments, implementation of fast load/fallback procedures (shadow clusters).
• Coordination of DEV / QA / OPS / support teams, engagement and reporting on the production roadmap.
• Performance optimization (OS, JVM, web / app / db servers) and resolution of production problems (WebLogic 7, IIS 6, iPlanet 6, SQL Server).
• Quality manager of the department (around 100 people) : implementation of security standards (PCI DSS) and procedures for quality improvements (ISO 9001).
I initially spent 5 years as a developer in the e-commerce department, covering the entire project lifecycle (design, development, testing, integration). Later, as a project manager in the production department, I coordinated teams to design high-availability architectures, optimized performance, and implemented security and quality standards for a department of 100 people.
Results:
• Design/deployment of high availability infrastructures (300M visitors/month) with high SLA.
• Implementation of quality/security procedures (ISO 9001, PCI DSS) for 100 people.
• Personal objectives exceeded 5 years in a row.
Responsibilities:
• Design and implementation of production architectures (300 million unique visitors per month) with high SLA on Microsoft / WebLogic servers.
• Organization of acceptance and production environments, implementation of fast load/fallback procedures (shadow clusters).
• Coordination of DEV / QA / OPS / support teams, engagement and reporting on the production roadmap.
• Performance optimization (OS, JVM, web / app / db servers) and resolution of production problems (WebLogic 7, IIS 6, iPlanet 6, SQL Server).
• Quality manager of the department (around 100 people) : implementation of security standards (PCI DSS) and procedures for quality improvements (ISO 9001).
03/2003
-
03/2008
Senior Software Development Engineer
Amadeus IT Group
(Internet and Information Technology, 5000-10.000 employees)
Amadeus IT Group is the global leader in booking solutions for the travel and tourism industry, handling more than 100 billion transactions per year, and servicing customers including airlines, hotels, tour operators, insurers, car rental and railway companies, ferry and cruise lines, travel agencies and individual travellers directly.
I initially spent 4 years as a developer in the e-commerce department, covering the entire project lifecycle (design, development, testing, integration).
Main roles:
- Analysis of functional needs, functional and technical specifications and feasibility studies.
- Middleware development (J2EE, Eclipse / JBuilder, WebLogic 7, iPlanet 4, Rose 2003, SQL Server 8).
- Database design (SQL Server 8).
- Unit tests, integration tests and QA tests (JUnit, Mercury Quality Center 9).
I initially spent 4 years as a developer in the e-commerce department, covering the entire project lifecycle (design, development, testing, integration).
Main roles:
- Analysis of functional needs, functional and technical specifications and feasibility studies.
- Middleware development (J2EE, Eclipse / JBuilder, WebLogic 7, iPlanet 4, Rose 2003, SQL Server 8).
- Database design (SQL Server 8).
- Unit tests, integration tests and QA tests (JUnit, Mercury Quality Center 9).
02/2002
-
12/2002
Software Development Engineer
Wokup
(Internet and Information Technology, 50-250 employees)
Wokup was a publisher specialised in mobile marketing solutions : mobile websites, tailor-made applications and mobile communication campaigns. The company was acquired in 2011 by Wedia group, software publisher and SaaS solutions dedicated to multichannel publishing for marketing and communication.
Main roles:
- Development of multi-terminal services (Java, Tomcat, MySQL, HTML, XML, XSL).
- Technical support and training in Wokup development environments.
Main roles:
- Development of multi-terminal services (Java, Tomcat, MySQL, HTML, XML, XSL).
- Technical support and training in Wokup development environments.
12/1999
-
10/2001
Mobile Development Engineer
Netdecisions
(Internet and Information Technology, 250-500 employees)
Netdecisions initial corporate focus was on IT services to companies responding to the advent of the internet, and related technologies. The company was later renamed Agilisys, and now employs over 1300 people with a balanced split of activity between the public and private sector.
Main roles:
- Design and development of internet portals (Java / JSP, Tomcat, JBuilder, UML) and mobile sites (QASP / ASP, SQL Server, IIS).
- R&D for internal mobile development projects (first innovative technologies for mobile devices: WAP, WML).
Main roles:
- Design and development of internet portals (Java / JSP, Tomcat, JBuilder, UML) and mobile sites (QASP / ASP, SQL Server, IIS).
- R&D for internal mobile development projects (first innovative technologies for mobile devices: WAP, WML).
Certifications
ICAgile Certified Agile Coaching
ICAgile
2024
Kanban Systems Design
Kanban Institute
2024
Certified SAFe 5 Practitioner
SAFe
2021
Professional Scrum Master
Scrum.org
2020
Professional Scrum Product Owner
Scrum.org
2020
Certified Blockchain Expert
Blockchain Council
2020
ITIL v3 Foundations
ITIL
2012
Sun Certified Java Programmer
Sun
2010
Local Availability
Only available for remote work
