01/10/2023 updated
100 % available
Real Estate Cold Caller / Appointment Setter / Customer Service Expert
Quezon City, Philippines
Philippines
Bachelor of Science in Information TechnologyCalendar ManagementTechnical SupportAsanaEditingBusiness To BusinessBusiness-To-ConsumerBillingVoIPCustomer Relationship ManagementCall CentersServicio al ClienteCold CallingConfidencialidadData EntryData ManagementSalesLead GenerationTelemarketingReal EstatesSalesforce.ComSocial MediaUpsellingRetention ManagementAdministrative OperationsOPUS (Software)
With more than 3 years of vast experience in the Cold Calling/Appointment Setting/Telemarketing and Call Center Industry.
Real Estate VA / Cold Caller Expertise:
I can assist you with pre-qualifying leads, cold calling homeowners B2C/B2B, processing comparables, CRM data management, Calendly/Calendar appointment setting, circle prospecting, and cash offers.
Call Center Field of Expertise:
Sales and Upselling, B2C/B2B, Customer Service, Technical Support, Billing, and Retention.
I can assist you with answering customer inquiries, processing orders, handling inbound and outbound calls, chat and email support, and updating customer/client confidential information in the CRM.
Reddit Social Media Manager:
Posting content on subreddits, replying to dm's, building karma, driving traffic to our Snapchat vendor account, and engaging in comments from posts on subreddits.
Tools Experience:
Dialer:
Mojo, Batch Dialer, Five9, Call tools 2.0, Livevox VoIP: Net2Phone, Voice.Google, Skype CRM: Asana, Mojo, Salesforce
Other tools:
Propstream, Opus, Microsoft tools, Calendly.
Other Skills to offer:
Audio to Video Transcription, Basic Canva Designing, and Editing, Administrative and Data Entry.
Real Estate VA / Cold Caller Expertise:
I can assist you with pre-qualifying leads, cold calling homeowners B2C/B2B, processing comparables, CRM data management, Calendly/Calendar appointment setting, circle prospecting, and cash offers.
Call Center Field of Expertise:
Sales and Upselling, B2C/B2B, Customer Service, Technical Support, Billing, and Retention.
I can assist you with answering customer inquiries, processing orders, handling inbound and outbound calls, chat and email support, and updating customer/client confidential information in the CRM.
Reddit Social Media Manager:
Posting content on subreddits, replying to dm's, building karma, driving traffic to our Snapchat vendor account, and engaging in comments from posts on subreddits.
Tools Experience:
Dialer:
Mojo, Batch Dialer, Five9, Call tools 2.0, Livevox VoIP: Net2Phone, Voice.Google, Skype CRM: Asana, Mojo, Salesforce
Other tools:
Propstream, Opus, Microsoft tools, Calendly.
Other Skills to offer:
Audio to Video Transcription, Basic Canva Designing, and Editing, Administrative and Data Entry.
Languages
EnglishNative speaker
Project history
Responsible for identifying potential clients, reaching them on the phone, pre-qualifying leads, processing the comparables, CRM
management, and scheduling an appointment for a sales representative for a follow-up visit, either in person or via telephone. My task
is more focused on circle prospecting and cash offers. Areas, where I've done Cold calling and telemarketing, are in the following State:
Alabama, Virginia, Texas, and South Carolina.
management, and scheduling an appointment for a sales representative for a follow-up visit, either in person or via telephone. My task
is more focused on circle prospecting and cash offers. Areas, where I've done Cold calling and telemarketing, are in the following State:
Alabama, Virginia, Texas, and South Carolina.
EnergyAustralia provides gas and electricity to more than 2.6 million accounts and approximately 1.7 million customers across
Australia. Business is based on access to competitively-priced supplies, secured from both the wholesale market and generation
portfolio of coal and gas-fired power stations and renewable energy sources. I am a full-time consultant at EnergyAustralia. We handle
billing and account inquiries of clients for their electricity and gas services. We process payments. We are responsible for finding leads
that are on different retailers. We provide them an overview of what we can offer on behalf of EnergyAustralia so that they can have
general knowledge or reason to switch to us.
Australia. Business is based on access to competitively-priced supplies, secured from both the wholesale market and generation
portfolio of coal and gas-fired power stations and renewable energy sources. I am a full-time consultant at EnergyAustralia. We handle
billing and account inquiries of clients for their electricity and gas services. We process payments. We are responsible for finding leads
that are on different retailers. We provide them an overview of what we can offer on behalf of EnergyAustralia so that they can have
general knowledge or reason to switch to us.
Sirius XM Holdings Inc. is an American broadcasting company headquartered in Midtown Manhattan, New York City that provides
satellite radio and online radio services operating in the United States. I've also worked as a Retention Specialist at SiriusXM. As a
Retention Specialist, my role is to provide an outstanding Customer Service Experience and fulfill the needs of existing customers that
are at risk of canceling services. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves.
satellite radio and online radio services operating in the United States. I've also worked as a Retention Specialist at SiriusXM. As a
Retention Specialist, my role is to provide an outstanding Customer Service Experience and fulfill the needs of existing customers that
are at risk of canceling services. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves.