07/16/2026 updated

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Azure Cloud Identity Engineer, Windows Systems Administrator, Devops Engineer

Bath, United Kingdom
Only remote
Bsc Computer Science
Bath, United Kingdom
Only remote
Bsc Computer Science

Profile attachments

John Jackson Cloud Architect.pdf

About me

I help businesses build and manage secure Azure cloud systems. With over 8 years in IT infrastructure, I focus on clear, practical solutions. I hold AZ-500 and AZ-104 certifications and I enjoy solving complex problems in simple ways

Active DirectoryMicrosoft AzureCloud EngineeringDevOpsAzure SQLWindows ServersAzure Active DirectoryAzure AutomationAzure PowerShellInfrastructure as Code (IaC)Azure Security CenterAzure AKSCloud IntegrationTerraformAzure Data AnalyticsOracle Cloud InfrastructureAzure Synapse AnalyticsAzure Resource Manager
Cloud & Infrastructure Azure (AZ-500, AZ-104), Azure Arc, Azure Policy, Azure Monitor, Entra ID, hybrid cloud architecture, hub-and-spoke networking, Azure Landing Zones, Terraform (CAF enterprise-scale module)
Identity & Security Active Directory, Group Policy (GPO design and migration), CIS benchmarking, Windows 11 hardening, RBAC, conditional access, privileged identity management
DevOps & Automation GitHub Actions, CI/CD pipelines, OIDC authentication, Infrastructure as Code, PowerShell scripting, Azure DevOps
Endpoint & Device Management Microsoft Intune, Windows Autopilot, device compliance policy, MDM migration from on-premises to cloud
Platforms & Tools Windows Server, Linux (Ubuntu), Terraform, Git, VS Code, Microsoft Defender for Cloud
Professional Experience 8+ years in infrastructure engineering across enterprise and consulting environments. I have worked at Sony Interactive Entertainment, University of Bath, and run JayJargo Ltd, an Azure consulting practice. I hold Microsoft Certified Trainer (MCT), AZ-500, and AZ-104 certifications.

Experience

Professional experience10+ years
Freelancer since2018

Languages

EnglishFluent

Project history

Senior Infrastructure Engineer

Sony Interactove Entertainment

Internet & IT

>10.000 team member

Led GPO migration and consolidation across the FSEE DevTools estate, rebuilding 38 legacy policies into a structured FDBD framework. Deployed Azure Arc automation using Terraform, cutting server provisioning time from 2 hours to 10 minutes and achieving 96% monitoring coverage within 30 days. Drove Windows 11 CIS Level 1 hardening across DevTools devices, covering 25 security controls. Managed hybrid Azure and Active Directory infrastructure, supporting engineers across the EU region.

Cloud Engineer

University of Bath

Internet & IT

1000-5000 team member

  • Migration of on premises University blackboard solution to Azure Virtual Desktop (AVD)
  • Upgrade of vCenter estate from 6.7 to 7.0
  • Migration of on premises virtual machines to Azure with automation tools.
  • Deployment of CI/CD pipelines for Azure Devops automation.
  • Deployment of costing pipelines to enhance billing automation for multiple subscriptions in Azure.
  • Scripting for joiners and leavers procedure. (Deallocation of storage volumes).
  • Deployment of a cloud solution for high availability configuration for web servers migrating to Azure using 1 load balancer, 3 web servers and Azure SQL database.

Senior Systems Administrator

Access Holding Group
Working in a Data Centre where I managed multiple physical and virtual servers at different sites.
Typical Activities included:
* On-premises workloads migration to the cloud.
* Cloud cost optimization, migration readiness, and value realization.
* Perform root cause analysis for service interruption recovery; create preventive measures and
present them to management.
* Work closely with the Development and QA teams on architecture and technologies.
* Identity and Access Management systems management (AD, Azure AD, ADFS, MFA, SSPR)
* Plan, deploy, configure, and maintain servers. Making sure servers are always available online
and in real-time.
* Planned for disaster recovery by monitoring DR sites.
* Team lead for the helpdesk team of 7 staff and provided L2 and L3 support as escalated to me
logged in JIRA helpdesk software.
* Implemented required monitoring tools to ensure end-to-end performance management of all
required infrastructures.
* Office 365 deployment, management, and administration of policies enterprise wide.
* Deployed Virtualization Infrastructure with VMware vSphere and Microsoft's Hyper-V.
* Applied OS patches and upgrades monthly and upgrade administrative tools and utilities using
SCCM.
* Microsoft Exchange Server administration and management of M-daemon mail servers across all
sites.
* Monitored entire Datacenter Infrastructure using Nagios XI. Checked for server availability,
network latency across multiple sites.
* Installation of PCs and deployment of Servers for new sites and general hardware maintenance
* Creating users, resetting passwords, and assigning group policies in Active Directory.
* Writing PowerShell scripts to automate various server related tasks.
* Responsible for management, maintenance, and architecture of storage, and virtualized
environment.

Azure Cloud Identity Engineer

Tek Experts
Worked with Tek Experts, a Microsoft Contractor where I handled Office 365 and Azure IAAS issues for
Microsoft customers worldwide
Typical Activities included:
* Act as the primary technical contact, deliver advanced technical troubleshooting and
problem-solving solutions for corporate customers including, issues escalated to the highest
level of management.
* Acted as the primary technical contact to support customers on Office 365 administration,
Exchange, Share Point, Intune, Social collaboration tool (Workday), and data migration with Office
365.
* Developed PowerShell scripts and ARM templates to automate the provisioning and deployment of
cloud processes.
* Provided support regarding technologies for Azure Identity, including Azure Active Directory, AD
Connect Active Directory Federation Services (ADFS), Application Proxy, Enterprise Applications,
SAML SSO, Multi-Factor Authentication Server (both, on-prem and cloud through the NPS Extension),
Conditional Access Policies, Azure Identity Protection., Azure Active Directory Domain Services
(AADDS).
* Collaborate on cross-team and cross-product technical issues by working with colleagues from other
teams as needed.

Windows Systems Administrator

Kevzon Systems
Worked as a Technical support engineer where I handled different technology projects for clients.
Day to Day activities included:
* Provided both on-site and remote IT support for over 150 Windows and Linux Servers to various
company clients.
* Office 365 full administration and support to customers.
* Responsible for the design, configuration, and maintenance of the following Wintel systems:
Windows Server
2000/2003/2008, Multi-site Active Directory, Group Policy, Lync Server, and Exchange Servers.
* Tier three support, problem management, and RCA and vendor management for all infrastructure
issues
* Virtualization of Physical servers with Hyper-V and VMware.
* Ownership of 24-hour Major incident management process
* Working at customer sites to troubleshoot and diagnose incidents.

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