03/28/2025 updated
JM
100 % available
Graduate Civil Engineer with Project Management Experience
Nairobi, Kenya
Only remote
Bachelor of Engineering Civil EngineeringTechnical SupportBankingCustomer Relationship ManagementConstructionServicio al ClienteCustomer SatisfactionProject PlanningEarthworks - Roads, Pavements and HighwaysProject ManagementRenovationService Improvement PlanningSoil ScienceStakeholder ManagementSchedulingTesting
Project Management
Supervision of construction and renovation projects, coordination of project planning and scheduling, and conducting quality control inspections.
Technical Proficiency
Hands-on testing of concrete, asphalt, and soils, providing technical support in engineering designs, and using industry-standard software.
Analytical Skills
Conducting tests and analyzing results, identifying areas for service improvement, and engaging with BIM tools for designing and analyzing civil structures.
Customer Service
Management of daily cash transactions, facilitation of account opening and money transfers, and ensuring high levels of customer satisfaction.
Customer Engagement
Onboarding and educating customers on digital banking platforms, addressing and resolving customer issues, and cross-selling banking products.
Collaboration
Close work with lab technicians and internal teams, coordination with stakeholders and team members.
Problem-Solving
Resolution of on-site construction issues, efficient handling of customer inquiries and banking issues.
Supervision of construction and renovation projects, coordination of project planning and scheduling, and conducting quality control inspections.
Technical Proficiency
Hands-on testing of concrete, asphalt, and soils, providing technical support in engineering designs, and using industry-standard software.
Analytical Skills
Conducting tests and analyzing results, identifying areas for service improvement, and engaging with BIM tools for designing and analyzing civil structures.
Customer Service
Management of daily cash transactions, facilitation of account opening and money transfers, and ensuring high levels of customer satisfaction.
Customer Engagement
Onboarding and educating customers on digital banking platforms, addressing and resolving customer issues, and cross-selling banking products.
Collaboration
Close work with lab technicians and internal teams, coordination with stakeholders and team members.
Problem-Solving
Resolution of on-site construction issues, efficient handling of customer inquiries and banking issues.
Project history
Proactively onboarded customers to digital banking platforms, addressed issues and worked with internal teams to resolve them, identified improvement areas for better customer experience, and educated customers on various bank products and cross-sold services.
Ensured smooth and safe construction and renovation projects, played a key role in planning and scheduling activities, conducted thorough inspections, assisted in implementing detailed engineering designs, kept meticulous records of project progress, and proactively addressed and resolved on-site challenges.