Supply of Staff / ERP/ERPx/ Fp&a Consultant IMMEDIATELY AVAILABLE FOR ON-SITE OR REMOTE WORK

JOHN C. E. SMITH - BA (HONS), MBCS.
PERSONAL DETAILS

Name: John Christopher Edward Smith
Address: Co. Mayo, Rep. of Ireland. (Full address available on request)
Telephone: (Mobile) +353838332059 / +44794-1187783
Email: it_resourceltd_jsmith@yahoo.co.uk
LinkedIn: linkedin.com/in/john-smith-ba-hons-mbcs-lion-3b19348

PERSONAL STATEMENT

• Functional as well as Technical.
• Very qualified in Unit4 Business world across modules
• Track record of satisfied clients wanting me back (e.g. OMBC/Unit4)
• Worked with actual software provider – twice
• Eleven years of U4BW experience / Degree qualified in IT and 22 years in IT
• I have also been drafted in for specific short term work to unclog development for other teams at times.
• Further statement on my Linkedin Page

EDUCATION & QUALIFICATIONS

Refresher, update and introduction courses done in addition to eleven years of experience (a large number of official unit4 courses – details on linkedin page)

Modules
Generic Agresso/ Unit4 Business world/ ERPx
HR/Payroll
Reporting
Agresso related
Accounting
Technical
FP&A
Unit4 Academy training as above
Other general business (independent of Agresso)

February 2007 ITIL Foundation
2003-2007 Various Agresso courses
1998-2002 Kingston University
BSC (Honours) Software Engineering Degree – 2.2

EMPLOYMENT HISTORY


2ND January 2024 to 3rd March 2025 Senior Application Support Analyst Unit4 ERPx
Testing, documentation and dealing with customers’ ERPx cases – various modules.

20th September 2023 to 19th October 2023 Agresso Consultant Global Banking School
Testing, documentation,setting up multi entities, BAU.

3rd April 2023 to 19th September 2023 Agresso consultant with Easy jet
Testing, documentation, interfacing with other systems, system admin, BAU.

23rd August 2022 to 31st March 2023 Interim Senior systems manager with NHS Torbay
Testing, documentation, interfacing with other systems, system admin, BAU.

19th April to 7th June 2022 Agresso support consultant for Surrey County Council
Testing, documentation and comparison of payroll data between SAP system into Unit4 BW system transformation.

8th September 2021 to the 14th April 2022 Agresso support consultant for Unit4 (remote)
Support (troublefixing and otherwise) for all modules for all milestones for Unit4 Business World

6th April 2021 to the 5th July 2021 Agresso Consultant for West Berkshire Council (Remote)
Suggestions for business process improvement
Excellerator reports bug fixing and writing.
Statutory report improvements/ suggestions.
Year process documentation.Documentation
Report writing.
Workflow process creation.

26th October 2020 to the 22nd January 2021 Agresso consultant for ERP Connex (Canada – Remote)
Testing and fault fixingDocumentation
Report writing.

28th August 2019 to the 28th February 2020 Agresso Consultant at Wessex Water
Agresso development of Contract Accounting on Milestone 6SQL queries/ creation of scripts
Report writingWorkflow creation
Flexi field and form workDecoding C#/.NET (ACT Set up) /translating to sql
BAU support as and when required

July 2019 – between contracts

12th March to 25th June 2019 Agresso Consultant for the Institute of Cancer Research
Milestone 7 development Support for HR/Payroll after upgrade
SQL queries, reportsGeneral ledger queries
General financials and support (functional)

14th January 2019 to the 8th March 2019 Agresso consultant for OPCW (The Hague)
HR/Payroll build workCompetence setup
Payroll through AP configurationComparative pay runs (old v new)
General ledger configurationSql script preparation
Liaison with various teamsDefect resolution
Form workMilestone 6

23rd May 2018 to the 30th November 2018 Agresso Developer for Serco
Support for Milestone 4/6BAU support (Functional)
Development work including Interface work, Direct debit developmentAG16 creations
Priority 1 management of issuesHR/Payroll support

8th January 2018 to 11th May 2018 Agresso consultant for Community Integrated Care Milestone 6
BAU for HR and Financial modules (Functional)Competence setup
Development of extensive intelligent alerts High degree of sql querying
Preparation for year end for payroll (patches/ closures etc) Other development

23rd October to 18th December 2017 Agresso consultant for BT Milestone 4
Documentation of various HR processes for managers.

5th July to 13th October 2017 Unit 4 Systems Manager for Moorfields Eye Hospital. Unit4 Business World On! Spring 2016 (6)
Support for Payroll team (Functional)Training for staff
Competence setupInput on projects for changes and interface work
HR/Payroll module support – Bug fixing, housekeeping, Audit, and improvements where necessary.

5th September 2016 to 30th June 2017 Agresso (Accountant) support for Milestone 4 support for Oldham Metropolitan Council.
HR/Payroll - implementation (successful) , build, BAU.Liaison with stakeholders
Other duties as below in previous period with Oldham.

4th July to 2nd September 2016 Agresso Consultant (One Vision Project) for Unit4 Lisbon, Portugal Using Milestone 4/5 – support across the world for Unit 4.
ALL Modules – third line fixesHR/Payroll support
Mobile apps - Unit4me, Unit 4 ExpensesReport writing
SQL queries and modificationsResponsible for an important development server
Configuration (and fault-fixing of issues) of sub-clients.General ledger queries and configuration
Day to day user support including user setups, modifications, fault finding, cost, account and product set ups.Achievements: 160 tickets solved during period.

13th July 2015 to 1st July 2016 Agresso (Accountant) support for Milestone 3 and 4 for Oldham Metropolitan Council.
HR/Payoll input for future implementation.Some helpdesk support as and when required.
Interface configuration work.BAU support - General Financials, Planner etc. (Functional)
Report setups and runs.Experience with Testing and upgrade procedures.
Excellerator – BAU queries and issues, installation of Add-ins required Biff creation and uploads, creation of Excellerator reports for interface uploads and budget uploads.SQL queries and modification.
Modification and bug fixing of ARC reports.Team documentation.
External interfaces /General Financials dev.Intellagent setups, modifications and bug fixing.
General ledger queries and configurationReport scheduler setups, modifications and bug fixing.
Liaison with various teams and Unit 4.Day to day user support including user setups, modifications, fault finding, cost, account and product set ups.
Workflow – various aspects modification, fault finding and redirecting.Advising on Upgrade options.
Configuration (and fault-fixing of issues) of sub-clients.Liaison with stakeholders
Achievements: Part of team that successfully upgraded system to Milestone 4, several development requests (including interface work and invoice email setup) and transferring a critical cheque processing process from one team to another.

27th March 2015 to 17th July 2015 Sole Agresso 5.5.3 support for Rutland County Council (one week supported on-call and in evening while working at Oldham).
Cost centre, Product, workflow, cashier, tree maintenance etc.
Logistics support.Attended Milestone 5 road show and two workshops held by Unit 4.
Intellagent setups, modifications and bug fixing.
HR/Payroll Month preparation and procedures and accompanying issue resolution.Sql Server (sql queries and modifications).
Interface configuration work.Training users.
Research, preparation, and recommendations for upgrade to Milestone 4.Preparation, support and assistance with Income Manager Upgrade.
Excellerator uploads and add-in installs required.Day to day user support including user setups and modifications, workflow directing and fault finding, cost, account and product set ups and liaison with Unit 4 and I.T.
Modification and queries in SQL.General Financials support. (Functional)
Financial Year end – patch installation, procedures and cleaning up and optimizing system.General ledger queries and configuration
Hardware support for Agresso blade servers.Management console configuration and access
Report setups and runs.Liaison with stakeholders
Achievements: Year end patch/Process, preparation for Income manager upgrade and start of process for upgrade to Milestone 4.

7th November 2011 to 27th March 2015 Service Order Workflow contractor at Ericsson/ Huawei/3 Ltd
Other experience/ explanations available on request.

OTHER EXPERIENCE

Languages/Platforms: XML, Json, Java, Liquid, C# and .NET.
Other experience: Bottomline C-Series, ASQL, MYSQL, BrightPay (Payroll software), Prince 2, SAP ERP, Oracle SQL course attended, SQL server 2003/2012, Technical authoring.

ADDITIONAL DETAILS

Travel (have travelled to more than 35 countries), A member of the British Computer Society and have interests in history and finance.

REFEREES (on request)