06/17/2016 updated
100 % available
Telecommunications Consultant - International VoIP contact centres - 20 yrs experience
Newbury, United Kingdom
United Kingdom
IPPBX, Routing and Switching, SIP TelecommunicationsBid ManagementVoIPCustomer Relationship ManagementCall CentersCategory 5 CablingCommunicationComputer Telephony IntegrationEthernetGovernanceH.323 ProtocolInfrastructure ManagementInternet ProtocolIP PbxVirtual Private Networks (VPN)
Technical Expertise
Managed Services Unified Communications Cloud VoIP and Computing System Integration 3rd party management Networking Infrastructures Fault Finding Contact Centre Services. IVR Solution Selling Account Management Order Management Provisioning CRM Software Hosted Services Routing and Switching Software technologies Microsoft Servers Microsoft Office
Key Technologies
VoIP IPPBX Telephony CTI xDSL SIP H.323 Internet protocols Network Protocols LAN WAN SBC VPN MPLS WiFi QOS Firewalls Gateways Wireless Voice Video Conferencing Ethernet Dark fibre CAT5/6 ISDN2/30 PSTN WLR3 LLU
Key Skills
Technical management Bid management Service Delivery Procurement and Vendor management Risk identification Strong stakeholder expectation management Excellent problem solving skills Installation Governance A strong leader with the ability to communicate at all levels
Managed Services Unified Communications Cloud VoIP and Computing System Integration 3rd party management Networking Infrastructures Fault Finding Contact Centre Services. IVR Solution Selling Account Management Order Management Provisioning CRM Software Hosted Services Routing and Switching Software technologies Microsoft Servers Microsoft Office
Key Technologies
VoIP IPPBX Telephony CTI xDSL SIP H.323 Internet protocols Network Protocols LAN WAN SBC VPN MPLS WiFi QOS Firewalls Gateways Wireless Voice Video Conferencing Ethernet Dark fibre CAT5/6 ISDN2/30 PSTN WLR3 LLU
Key Skills
Technical management Bid management Service Delivery Procurement and Vendor management Risk identification Strong stakeholder expectation management Excellent problem solving skills Installation Governance A strong leader with the ability to communicate at all levels
Languages
EnglishNative speaker