11/23/2022 updated
100 % available
Syncade MES Advanced Services Senior Principal Engineer
San Isidro, Philippines
Philippines
BS Instrumentation and Control EngineeringSoftware-SuiteCustomer Relationship ManagementCustomer SatisfactionCustomer Demand PlanningDeltavProject PlanningEnterprise Resource PlanningMaintenanceProduct EngineeringProfessional ServicesService ManagementSQL DatabasesCarry Out AssessmentsSelf MotivationProject Scoping
- Implementation, Optimization, Maintenance of the Syncade Software Suite in a GMP-compliant environment. From Planning through Documentation to Execution.
- Determining the areas of concern and improvement by providing system assessments in customers’ Syncade MES systems.
- Responsible for doing onsite/remote Syncade v4 and v6 installation
- Providing top level system upgrade implementation plan.
- Responsible in doing BI installation for MES to ERP integration
- Responsible in doing assessment and configuration for Syncade-DeltaV integration.
- Responsible on doing system assessment review and implementation for Syncade migrations (e.g existing system will change OS, SQL versions and etc)
- Develop documentation required for validated facilities
- Understand the project scope, and participate in the project proposals (with Project Manager) to ensure successful project execution
- Develop and improve processes, procedures and tools used in the execution of projects
- Assisting Product Engineering and GSC for Guardian Support issue escalations if needed.
- Proactively develop customer relationships; anticipate and provide solutions to customer needs giving high priority to customer satisfaction
- Provides Syncade Admin Technical Training for both Emerson Impact Partners and Customers thru Ed Center.
- Syncade Professional Services Certified by Emerson Service Management Office
Experience
Professional experience10+ years
Languages
EnglishFluent
Project history
* Provided support for an integrated manufacturing execution platform using MES - Syncade .
* Played a key role in the testing and implementation of the Manufacturing IT systems
capabilities being delivered through the BMS Paperless Plant Initiative.
* Test Script implementation in Syncade Simulation Systems.
* Helped develop and maintain a MES support strategy that integrates process knowledge, equipment
design, and quality standards with information technology to reduce down-time, elevate the level
of regulatory compliance, and introduce efficiency gains through effective use of available
technologies
* Responsible for the software and data maintenance of computer systems (especially Emerson's
Syncade) used for the development, testing, and the production of bulk drug substances.
* Project implementation of Weigh and Dispense 4.6 (Campaign Dispensing)
* Worked as a part of Emerson's Advanced Services team and ensured that the project
implementation will be completed in a timely manner.
* Played a key role in the testing and implementation of the Manufacturing IT systems
capabilities being delivered through the BMS Paperless Plant Initiative.
* Test Script implementation in Syncade Simulation Systems.
* Helped develop and maintain a MES support strategy that integrates process knowledge, equipment
design, and quality standards with information technology to reduce down-time, elevate the level
of regulatory compliance, and introduce efficiency gains through effective use of available
technologies
* Responsible for the software and data maintenance of computer systems (especially Emerson's
Syncade) used for the development, testing, and the production of bulk drug substances.
* Project implementation of Weigh and Dispense 4.6 (Campaign Dispensing)
* Worked as a part of Emerson's Advanced Services team and ensured that the project
implementation will be completed in a timely manner.
* Analyze and evaluate organization's Syncade operations and procedures to offer recommendations
based on findings; assisted management in identifying issues, sorting solutions and implementing
them.
* Identified as subject matter expert for different Syncade softwares: Operations, Logbooks and
Logistics Marine Movements.
* Provide expert guidance to management on the process of changes and problem-solving.
* Responsible for providing technical support, consultation and remote diagnostics for the
Syncade systems for World Wide end-user customers and engineering organizations. This involves
troubleshooting, problem analysis and providing solutions to hardware, software, installation,
configuration, integration and application inquires.
* Troubleshoot and develop technical solutions for customer issues related to software, hardware
set up, and configuration.
* Develop workaround solutions for issues related to software errors.
* Deploy solutions on live systems critical to customer business operations.
* Provide input to Syncade Technology on the requirements of future engineering tools, based on
investigation of field issues.
based on findings; assisted management in identifying issues, sorting solutions and implementing
them.
* Identified as subject matter expert for different Syncade softwares: Operations, Logbooks and
Logistics Marine Movements.
* Provide expert guidance to management on the process of changes and problem-solving.
* Responsible for providing technical support, consultation and remote diagnostics for the
Syncade systems for World Wide end-user customers and engineering organizations. This involves
troubleshooting, problem analysis and providing solutions to hardware, software, installation,
configuration, integration and application inquires.
* Troubleshoot and develop technical solutions for customer issues related to software, hardware
set up, and configuration.
* Develop workaround solutions for issues related to software errors.
* Deploy solutions on live systems critical to customer business operations.
* Provide input to Syncade Technology on the requirements of future engineering tools, based on
investigation of field issues.