Profileimage by Jorge deSousa Senior NetBackup consultant, 3rd level NetBackup support from GD

Jorge de Sousa

available

Last update: 23.05.2023

Senior NetBackup consultant, 3rd level NetBackup support

Graduation: +17 years experience in NetBackup
Hourly-/Daily rates: show
Languages: German (Elementary) | English (Native or Bilingual) | Dutch (Limited professional) | Portuguese (Native or Bilingual) | Spanish (Limited professional)

Attachments

CV-2022-10_230523.pdf

Skills

Veritas NetBackup  ( Version 3.x to 9.x ) : Installation, Upgrade, Maintenance and support

Operating Systems : Most Unix flavours, Microsoft Windows

Databases: Oracle RMAN / SAP, SAP HANA / SAP MaxDB / SYBASE / Oracle Financials / MS SQL Server / NCR Terradata

Backup storage technologies:  Veritas : 3xxx/5xxx Appliances / PureDisk 6.6.x / EMC DataDomain 9xx

VTLs :  Sepaton S2100 / EMC DataDomain

Tape Libraries : Storagetek Powderhorn / SUN L120 / IBM 35xx / various others
Tape Technologies : LTO 1 to LTO7 / StorageTEK T10K / StorageTek 9940x  

SAN :  Brocade switches / CISCO switches 
Storage : EMC / HDS / NetApp

Scripting : Bourne / KORN

Multilingual

Project history

09/2017 - 12/2020
Senior NetBackup consultant
KBC Bank (Banks and financial services)

* Supported Veritas NetBackup base of 3000+ clients using NBU 8.1.2 backing up to Datadomain ( DDBoost ) Veritas
Appliances and a small PTL, in various European regions
* achieving average daily success rates above 99.8%
* Platforms: Linux
Client / backup types (+3000 clients ) including :
* Unix (Linux Redhat, Solaris),
* Microsoft Windows 2000 to 2016
* Oracle RMAN
* SAP
* MS SQLServer
* Terradata
* Large VMWare client base (+3000)
* EMC Data Domain configuration and administration
* Veritas Appliance implementation, tuning, upgrade and support
* Incident and Service request management using ServiceNow
* Automation using BladeLogic
* Developed/improved scripts to assist in daily monitoring, reporting and management of the infrastructures
* Successful upgraded Master and media servers from 7.7.3 to 8.1, and later to 8.1.2
* Introduced Aptare for reporting purposes
* Assisted in RFP to replace existing Veritas backup solution
* Trained on Cohesity to facilitate migration

09/2016 - 09/2017
Service Delivery Manager / Team Leader / 3rd level NetBackup support
Next-Link (Internet and Information Technology)

* Assisted with the successful bid for the Managed Backup Services for international Pharmaceutical company
* Implemented a new managed Backup service and successfully adhered to related SLA and KPI goals and guidelines,
* Manage and oversee spanish-speaking team,
* NetBackup base of 27plus NBU domains and 6000+ clients using NBU 7.7.3 backing up to DataDomain ( OST ) and
Veritas Appliances - achieving daily average above 99% success rates
* Platforms: Linux and MS Windows
Client / backup types (+6000 clients ) including :
* Unix (AIX, Linux - Redhat), Microsoft Windows 2000, 2003, 2008
* Oracle RMAN
* MS SQLServer
* Large VMWare client base
* EMC Data Domain configuration and administration
* Incident and Service request management using HP Service Manager
* Develop scripts to assist in daily monitoring, reporting and management of the infrastructures
* Library Hardware: EMC DataDomain 990, 2500 using mixture of OST and VTL

08/2010 - 05/2016
Senior (Level 3) Veritas/Symantec NetBackup and Recovery Consultant
4SL (Internet and Information Technology)

* Advanced Backup configuration and administration using Veritas NetBackup 5.1 through to 7.6
* Advanced Backup configuration and administration using Veritas PureDisk 6.6.x
* Daily NetBackup/Puredisk administration including restores , adhoc backups, storage device administration,
troubleshooting
( +6000 NBU clients across 4 datacentres worldwide, Netbackup domains with over 100 media servers )
* Develop scripts to assist in daily monitoring, reporting and management of the infrastructures
* Documentation of processes and procedures
* Performed infrastructure changes under change management
* Provided consulting, architect and design with respect to improving backups across the estate and setting standards
* Assisted Project Managers with backup design and implementation projects
* Incident and Service request management using Action Remedy System
* EMC Data Domain configuration and administration
* NetBackup upgrade planning, preparation and execution
* Assisted with EMC Legato support occasionally ( with no prior experience )

* Platforms: Solaris, and MS Windows
* Client / backup types (+6000 clients ) including :
* Unix (AIX, Solaris, Linux - Redhat), Microsoft Windows 2000, 2003, 2008
* Oracle RMAN
* MS Exchange
* MS SQLServer
* ZDB / NDB backups
* SAP / MaxDB / RMAN backup configuration and troubleshooting
* NetApp clients (NDMP)
* Clustered NetBackup Master servers and media servers

* Library Hardware:
* STORAGETEK Powderhorn Tape Library - 9940B tape drives
* STORAGETEK SL8500 : 9940B, LTO3, LTO4, LTO6, StorageTEK T10K tape drives
* Oracle ACS LS
* IBM 3586 Tape library
* ADIC Scalar i500
* SEPATON S2100 Virtual tape library
* EMC DataDomain 990, 2500

* Upgrades completed successfully:
* Netbackup 6.5.5 to NetBackup 6.5.6
* Netbackup 6.5.6 to NetBackup 7.5.0.4/5/6/7
* NetBackup 7.5.0.4/7 to 7.6.0.2
* PureDisk 6.6.3 to 6.6.5 and patches

09/2008 - 08/2010
Senior Veritas/Symantec NetBackup Consultant
Symantec Managed Services (Internet and Information Technology)

* Advanced Backup configuration and administration using Symantec NetBackup 5.1 and 6.5.5
* Platforms: Solaris, and MS Windows 2003
* Managed, prepared and migrated clients from NetBackup 5.1 to 6.5
* Upgraded all Netbackup 6.5 Master and media servers up to NetBackup 6.5.5 successfully
* Backup and Disaster recovery design, implementation and training
* Daily NetBackup administration including restores, adhoc backups, storage device administration, troubleshooting,
and administration thereof
* Developed scripts to assist in daily monitoring and reporting of NetBackup infrastructure
* Tape backup Media management across 3 domains
* Documentation of processes and procedures
* Perform infrastructure changes under change management
* Consult, architect and design with respect to improving backups across the estate and setting standards
* Service request management using Action Remedy System
* Train fellow team members in various aspects of NetBackup administration
* NetBackup upgrade planning, preparation and execution

* Client / backup types (+4000 clients )
* Unix (AIX, Solaris, Linux - Redhat),
* Microsoft Windows 2000, 2003, 2008
* Oracle RMAN
* MS Exchange
* MS SQLServer
* ZDB / NDB backups
* SAP client
* NetApp (NDMP)
* Clustered NetBackup Master servers
* Library Hardware:
* STORAGETEK Powderhorn Library - 9940B tape drives
* STORAGETEK SL8500 - 9940B and LTO4 drives
* STORAGETEK ACS
* SEPATON VTL S2100 tape library

05/2005 - 08/2008
Senior Veritas/Symantec NetBackup Consultant
JP Morgan Chase (Banks and financial services, >10.000 employees)

* Advanced Backup configuration and administration using Symantec NetBackup 3.4, 4.5, 5.1, 6.0 and 6.5.
* Backup and Disaster recovery design, implementation and training
* Daily NetBackup administration including restores , adhoc backups, storage device administration, troubleshooting,
upgrade of client software and administration thereof
* 3rd level remote support of EMEA branches and their related Windows 2003-based environments
* Developed scripts to assist in daily monitoring and reporting of NetBackup infrastructure
* Documentation of procedures
* Perform infrastructure changes via change management
* Assist with backup scheduling using AUTOSYS job scheduling software
* Service request management using Action Remedy System
* Exposed to SAN fibre switches - Brocade, McData, CISCO and related management software
* Exposed to SAN/NAS hardware - EMC Disk Storage, Hitachi Disk Storage, Netapps
* NetBackup upgrade planning, preparation and execution
* Managed, prepared and upgraded numerous sites from NetBackup 5.1 to 6.5
* Client base :
* Unix (AIX, Solaris, Linux - Redhat),
* MS Windows 200x
* Novell Netware,
* Lotus Notes,
* Oracle RMAN ,
* SYBASE,
* Informix
* MS Exchange
* MS SQLServer
* Media Hardware:
* IBM 358x Tape Library - IBM LTO1, LTO2, LTO3 and LTO4 tape drives
* IBM Encryption key Management
* IBM STK3xxx Tape Library - IBM LTO4 tape drives
* STORAGETEK SL500 utilising HP Ultrium 2 drives
* STORAGETEK ACS tape silos - utilising IBM LTO1 thru LTO4 drives

07/2004 - 05/2005
Senior Veritas/Symantec NetBackup Administrator
Accenture (Consumer goods and retail, >10.000 employees)

* Advanced Backup configuration and administration using Symantec NetBackup 3.4, 4.5, 5.0 and 5.1 on Solaris and
MS Windows 2000 which included:
* Oracle BLI , NCR Terradata , Oracle RMAN , MS Exchange, BCV backups, Vaulting
* ACS Tape silo STORAGETEK PowderHorn (9940A/B drives) using Shared Storage Option
* SUN L100 and other standalone DLT8000/LTO drives
* Clustered master and media servers
* Backup design and implementation
* Daily NetBackup administration including restores , adhoc backups, storage device administration, troubleshooting,
upgrade of client software and administration thereof
* Disaster recovery design and documentation
* Documentation of procedures
* Perform infrastructure changes via change management
* Assist with backup scheduling using ControlM job scheduling software
* Problem management using Action Remedy System
* After-hours support/on-call
* Exposed to EMC SAN technology - including BCV backups
* ZDB database backups
* Exposed to Brocade and McData SAN Fibre switches.
* Attended Symantec Foundation Suite 4.0 course
* Attended Symantec Troubleshooting Techniques for NetBackup 5.x

06/2004 - 07/2004
SYMANTEC NetBackup Administrator
COLT Telecommunications (Internet and Information Technology)

Backup configuration and management using Symantec NetBackup 3.4 and 4.5 on Unix (RedHat) and Windows 2000 on
L120 tape libraries to include:
* Daily NetBackup administration including restores , adhoc backups, storage device administration, troubleshooting,
upgrade of client software and administration thereof
* Disaster recovery design and implementation,
* Restores as per customer requests,
* Media management,
* Problem management using Action Remedy System

05/2002 - 05/2004
Unix Systems administrator/3rd line Helpdesk
BT Ignite

* Attended Symantec NetBackup 4.5 upgrade to 5.0
* Attended Symantec Foundation Suite 3.5 course
* Attended NetBackup 5.0 course and passed Certification exam for NBU 4.5
* Symantec NetBackup 3.2, 3.4 and 4.5 : configuration and management
* Supported BackupExec 8.0 with HP library in Germany
* Advanced Unix systems administration running on high end Sun hardware platforms, including Symantec Volume
manager
* Assist DBA's on Oracle 9i,
* iPlanet 6.0 and iPlanet Proxy server administration,
* Windows NT/2000 administration/support incorporating
* IIS, Domain management,
* Microsoft Proxy server,
* other assorted general administration tools (MS Software Update Server)
* Mcafee ePO server (Antivirus software management),
* System configuration changes/updates under managed change control
* Assist firewall teams in diagnosis/implementation/resolution
* Document system procedures and site changes
* General 3rd line helpdesk support using Clarify and Action Remedy System

09/2000 - 05/2002
Unix Systems administrator
BT Ignite Solutions for Barclays Bank/Accenture (Internet and Information Technology)

* Backup design, configuration and administration using Symantec NetBackup 3.2, 3.4.1 and 4.5 (Win2K)
* Advanced Unix systems and Application support on Internet eCommerce B2B environment:
* Solaris 2.6 with Oracle 8i on high end Sun hardware platforms,
* Disaster recovery design and test, using Symantec NetBackup 3.2, 3.4.1 and 4.5
* Symantec Volume manager
* Netscape Enterprise server 3.6, iPlanet Proxy server and Apache,
* Valicert Single Sign-on, Document Authority and Publisher server,
* Broadvision 5.0 administration,
* Verisign Electronic Certificate management for web sites together with nCipher encryption accelerators,
* Webtrends Reporting,
* Windows NT administration/support together with Microsoft Internet Server and Mimesweeper
* Co-ordinate system configuration changes/updates under managed change control
* Website Certificate generation/installation
* Assisted firewall teams in diagnosis/implementation/resolution
* Assist in test scripts for customer acceptance tests
* Document system procedures and site changes including network cabling

01/2000 - 05/2000
Unix Administrator/Systems Operator/Translator
DHL (Transport and Logistics)

* Negotiate and adopt IT operational tasks and routines in Portugal on HP platform
* Translate technical documentation from Portuguese to English
* Implement IT operations in UK

03/1998 - 12/1999
Unix Administrator/Store Implementation - Tesco Express project
TESCO/Siemens Nixdorf (Consumer goods and retail)

* Set-up and install back office IT systems for all stores nationwide as well as Point-of-sale equipment - RS6000 running
AIX 3.5
* Design and develop scripts for pre-live operations and store rollout

12/1997 - 02/1998
Unix Administrator/ Systems build
British Telecom (Telecommunications)

* Configure and document disk arrays on various UNIX platforms - Pyramid, Sun E10K
* General UNIX system administration

05/1997 - 11/1997
Unix Administrator/Installations/Trainer
Hilton International (Consumer goods and retail)

* Install and support UNIX on Compaq (SCO) , Dell (SCO) , Fujitsu (SCO) and DIGITAL.(OSF1)
* Develop and implement backup scripts for operations
* Oracle 7 database administration
* Oracle Financials 10.6/7 configuration, administration, support, and patch
* Deliver on-site training for Information Systems Managers.

03/1997 - 05/1997
Shift Leader
Anderson Consulting (Internet and Information Technology)

* Manage shift operations
* Offer UNIX support to operators
* Develop and implement scripts for operations management

Local Availability

Open to travel worldwide
Available primarily remote 
Limited Travel possible
Profileimage by Jorge deSousa Senior NetBackup consultant, 3rd level NetBackup support from GD Senior NetBackup consultant, 3rd level NetBackup support
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