01/27/2023 updated
100 % available
ICT Support Engineer (Team Lead), ICT Support Engineer, IT Infrastructure Team Lead
Lagos, Nigeria
Nigeria
Bachelor of EngineeringActive DirectorySoftware ApplicationsTechnical SupportVoIPBusiness SystemsComputer SecurityComputer MaintenanceData CentersData TransmissionsEthernetLocal Area NetworksNetwork SecurityUptimeWindows ServersNetwork Architecture
Active Directory, business systems, Computer Repair, IT security, data centers, data communications, data communication, ethernet network, computer systems, Information Technology, IT Infrastructure, Local Area Network, Microsoft Office Suite, Network Administrator, Network Administration, network infrastructure, network connectivity, Network Design, router, network security, remote Access, server administration, software applications, computer software, application software, Symantec, uptime, VoIP, Voice over Internet Protocol, Wide Area Network (WAN), Window Server
Experience
Professional experience10+ years
Languages
EnglishFluent
Project history
RESPONSIBILITIES:
Responsible for overseeing activities related to telecom, network administration, server and system
administration, and IT security areas.
Key Deliverables:
* Meet with the IT Manager, provide updates, and seek direction when needed.
* Designing, implementing, and testing wireless, Local Area Network (LAN), Wide Area Network
(WAN), internet, and other data communications systems and segments.
* Recognize problems, develop recommendations and solutions, and oversee correction within
assigned specialty.
* Installing and configuring computer hardware, software, printers, security tools, phones,
scanners, and related devices.
* Identify security risks and coordinate their remediation.
* Work with various IT functional groups to ensure Voice and data communication uptime.
* Providing on-call technical support for all data and voice communication problems.
* Maintaining technological proficiency and certification through training and education
sessions, seminars, workshops, etc.
* Ensuring intrinsically safe communication around Central processing area and other volatile
areas.
* Completing special projects and presentations as assigned by the IT Manager.
* Researching and choosing hardware and software products to be deployed and supported by
organization services.
* Ensuring all data centers and telecom rooms are operationally.
* Develop yearly IT plan, strategy and Budget, and submit to the IT Manager.
* Support of remote Access, maintenance and setting up of Videoconferencing environment.
* Work with IT vendors, procure hardware, software and manage licensing.
* IT Equipment and consumables inventory management.
* Regular preventive maintenance.
* User account management and deployment of patches.
Responsible for overseeing activities related to telecom, network administration, server and system
administration, and IT security areas.
Key Deliverables:
* Meet with the IT Manager, provide updates, and seek direction when needed.
* Designing, implementing, and testing wireless, Local Area Network (LAN), Wide Area Network
(WAN), internet, and other data communications systems and segments.
* Recognize problems, develop recommendations and solutions, and oversee correction within
assigned specialty.
* Installing and configuring computer hardware, software, printers, security tools, phones,
scanners, and related devices.
* Identify security risks and coordinate their remediation.
* Work with various IT functional groups to ensure Voice and data communication uptime.
* Providing on-call technical support for all data and voice communication problems.
* Maintaining technological proficiency and certification through training and education
sessions, seminars, workshops, etc.
* Ensuring intrinsically safe communication around Central processing area and other volatile
areas.
* Completing special projects and presentations as assigned by the IT Manager.
* Researching and choosing hardware and software products to be deployed and supported by
organization services.
* Ensuring all data centers and telecom rooms are operationally.
* Develop yearly IT plan, strategy and Budget, and submit to the IT Manager.
* Support of remote Access, maintenance and setting up of Videoconferencing environment.
* Work with IT vendors, procure hardware, software and manage licensing.
* IT Equipment and consumables inventory management.
* Regular preventive maintenance.
* User account management and deployment of patches.
RESPONSIBILITIES:
Responsible for overseeing activities related to telecom, network administration, server and system
administration, and IT security areas.
Key Deliverables:
* Maintained and troubleshot multiple router and switch configurations.
* Supervision of Projects.
* Application support and management.
* Window Server Administration.
* Created and maintained client services technical and procedural documentation.
* Managed accounts for several major software vendors.
* Troubleshooting, diagnosing and repair equipment and replacing parts
Responsible for overseeing activities related to telecom, network administration, server and system
administration, and IT security areas.
Key Deliverables:
* Maintained and troubleshot multiple router and switch configurations.
* Supervision of Projects.
* Application support and management.
* Window Server Administration.
* Created and maintained client services technical and procedural documentation.
* Managed accounts for several major software vendors.
* Troubleshooting, diagnosing and repair equipment and replacing parts
RESPONSIBILITIES:
Responsible for overseeing activities related to network administration, server and system
administration, and Supervision of Adhoc staff.
Key Deliverables:
* Network, Device management and configuration.
* Application support and management.
* Supervision of Adhoc staff.
Responsible for overseeing activities related to network administration, server and system
administration, and Supervision of Adhoc staff.
Key Deliverables:
* Network, Device management and configuration.
* Application support and management.
* Supervision of Adhoc staff.