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Juan Maldonado

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Last update: 06.09.2022

ENGINEERING MANAGER, DELIVERY MANAGER, PROJECT MANAGER/DELIVERY MANAGER

Graduation: System Engineer
Hourly-/Daily rates: show
Languages: English (Full Professional) | Spanish (Native or Bilingual)

Attachments

cv_jp_maldonado.pdf

Skills

Docker, NET, Azure, LinkedIn, Kibana, Elastic, JAVA, API, GLOBANT, Artifactory, JIRA, Crucible+Fisheyes, MSSQL, Clustering, Windows Server, VMWare, Splunk, Cloud, Amazon web services, SVN implementation, UAT, Nagios, PHP, HTML, JavaScript and Flash, Operating systems, Android, Windows, Solaris, Linux Ubuntu, Suse - RedHat, SCRUM, Kanban, SDLC, ITIL, PMI, CMMI, Programming, Bash, C#, Python, JavaScript, JQL, SQL, Perl, XML, ASP.NET, Office Suites, Microsoft Office, LibreOffice andGoogle Docs, Microsoft Visio, Eclipse, Enterprise Architect, LAN, WAN, TCP/IP, Active Directory, LDAP, DNS management, Bugzilla, IBM RationalClearQuest, Project Server, Configuration Management, Fisheye, Bamboo, Mercurial, TeamCity, Jenkins, Team Foundation, Subversion, GIT, Clover, SourceTree, TortoiseSVN, Stash, Google Apps, Confluence, TWiki, Crucible, SharePoint, New Relic, Spiceworks, Centreon, System Center Operations Manager, MySQL, Microsoft Access, Microsoft SQL Server, Failover Solutions, Wandisco Clustering, MS SQL Server Clustering, MS Windows Clustering

Project history

11/2019 - 10/2020
ENGINEERING MANAGER
QU BEYOND

- Ensure delivery and team success drive projects from accounts to completion high quality and
timeliness work with the existing processes and help scale and improve them with constant
adaptation to the requirements of the business, anticipating, planning and communicating plans with
appropriate allocation of resources to projects and products.
- Recommended Security guidelines for engineering teams and create an automated framework to
monitor adherence of security in all phases of development
- Look for suggestions for utilization and adoption of new technologies, like the adoption of
MicroServices and Docker with .NET Core in Azure
- Lead a CI development and release infrastructure forthe organization.
- Proactively "raise the flag" and be actively involved to ensure that technical architecture and design
goals are maintained or exceeded, even if push-back is required.
- Accountable, along with the portfolio team, for achieving the account financial targets and KPIs,
create and update the account plan regularly as well as the proper reporting to executive directors.

01/2019 - 10/2019
DELIVERY MANAGER
COGNIZANT SOFTVISION

- Provided oversight of the entire company team for the assigned accounts and ensure that the
company delivery strategy matches the customer expectations by providing motivation and direction
to the distributed resources in US, Argentina and Mexico under adequate scope, cost, and quality.
- Supported and provided coaching for 3 months to a new client in Mexico for 3 months in Agile
Methodologies as well as led the Architecture definition to implement MicroServices in Azure to
support the new projects.
- Supervised technical staff, including assignment of work activities, conducting performance reviews,




+5491165292392 | Email: jpmal95@gmail.com | LinkedIn:http://ar.linkedin.com/in/jpmal95


and promoting overall employee engagement within the team
- Designs, Develops & manages Technical Architecture maps for initiatives/projects for MicroServices
requirements designing to seamlessly incorporate capabilities of Kibana and Elastic for Logs, JAVA as
the API, Docker and Kafka.
- Accountable, for achieving the account financial targets and KPIs by collecting and coordinating
farming activities with the account delivery team, driving action towards customer satisfaction.

01/2015 - 12/2018
PROJECT MANAGER/DELIVERY MANAGER
GLOBANT

- Managed, led and inspired a team of 80 people, project managers(5), business analysts(3), software
engineers (40), architects(5), quality analysts(10), visual designers(2), mobile developers(12) and
devops engineers(3).
- Developed the team into a very successful delivery organization and delivered two releases to
production every month.
- Managed an annual budget of $4.5 M. customer Management,by working near to the customer.
- Continuously evaluating the account delivery health status, delivering an action plan and identifying
and managing the appropriate resources to meet the customer's needs.
- Worked with customers to assure their yearly business plans for new programs or releases have
appropriate project teams assembled and ready.
- Negotiated contracts with key customers and coordinatedcontract renewals.

12/2008 - 07/2014
IT Service Delivery Manager
INTEL CORPORATION

- Led a staff of 6 Senior Technicians, 4 Subcontractor Technicians, and 3 Specialists to support multiple
services engaged in day-to-day software developer team's requirements.
- Led the implementation of solutions that exceeded the company's strategic goals and increased
profitability for the Software Service Group Area.
- Implemented effective disaster recovery plans that allow restoring into normal operations as quickly
as possible after any disruptions.
- Contributed to achieving SLA target availability of 99.75% by delivering high quality services by
implementing several high availability solutions.
- Organized administrative support for the Service Delivery Team. Act as the central point of
communication within the Service Delivery team.
- Developed performance metrics and reports for dashboardsand balanced scorecards.
- Successfully managed complex stakeholder relations, by coordinating and listening to the key
customers as well as answering any question and issue quickly.
- Projects involved
"Active/Passive for Software Tools Set", high availabilityactive/passive model
implementation for non-clustered aware applications covering the most critical tolls like
Bamboo, Artifactory, JIRA and Crucible+Fisheyes by using MSSQL Clustering Solution,
Windows Server Clustering and VMWare.
"Software Factory in a Box", lead centralized globalsupport initiative to replicate
Active/Passive for Software Tools Set project into 3 different locations covering 3 different
time zones (Argentina, Poland, US).
"Splunk in Open Cloud", monitoring and log tool implementationin internal hosts and in
Amazon web services hosts.
"Wandisco Clustering Solution", clustering solutionfor JIRA and SVN implementation in
combination with Zeus Load Balancer.

04/2008 - 11/2008
SW TOOLS/BUILD ENGINEER
INTEL CORPORATION

- Subcontracted at Intel Software Argentina, acting as system administrator charged with delivering
Tier II support for Java based applications and automation within production systems, while




+5491165292392 | Email: jpmal95@gmail.com | LinkedIn:http://ar.linkedin.com/in/jpmal95


collaborating with both colleagues and customers in the execution of projects. Established, tested,
and released new code to UAT and production environments. Also created a Dashboard for Project
Managers based on Java, hosted in MSSQL.
- Projects involved
"Monitoring Tools for P1 Tools", lead the implementationof monitoring tools like Nagios and
Splunk for most critical supported services.
"Behai", supported and provided coaching in the implementationof services configuration
changes to optimize the performance of China datacenter and their supported services.

01/2008 - 03/2008
SOFTWARE DEVELOPER
ICOX WEB CONSULTING

- Developed and implemented applications and websites by using Java, PHP, HTML, JavaScript and
Flash as well as collaborated with others team members in their daily tasks and the requirements
prioritization.
- Lead the architecture of websites and perform daily maintenance updates to existing websites and
applications.
- Analyze technical feasibility and work with the teamto develop timelines for product development.
- Projects involved
"Las Rosas online", design and implementation of aweb site for Cordoba's magazine.
"Pato Cabrera", improvements in a web site of a famouslocal golf player.

01/2007 - 12/2007
SOFTWARE DEVELOPER
XPRESSION PUBLICIDAD

- Improved and maintained the existing websites usingJava, .NET, MSSQL.
- Projects involved
Development platform design and implementation, defineand implement the development
framework needed for sw developers.
"Agricultura NOA", design and implementation of aweb site for agriculture web portal for
north-west of Argentina.

Local Availability

Only available in these countries: Argentina
50% of time availability
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