Project Administrator
Advanced Projects and People Sector
Keywords
Skills
Jira, SharePoint, MS Office, Siebel Oracle, Custom Fields, JQL, Jira Automation Implementation, UAT, Confluence, API, Data center, Framework design, Jira Software, CMDB, Antivirus, SAML, single sign-on, SSO, Cloud, JIRA specialist/ SharePoint Developer, lineage, Jira Plans, SQL databases, HTML, Java script, CSS, analytics, SharePoint 2010, SharePoint Online, Gantt, BitBucket, Routers, VOIP, Pty, ADSL, Power Point
Project history
07/2015
-
07/2022
Company: Advanced Projects and People Sector: I.T Professional
Services Responsibilities:
* ensuring that projects are run in compliance with the
Organisation's
requirements
* providing guidance to project teams
* maintaining and integrating project plans
* tracking & reporting overall progress
* administering the project budget
* planning & scheduling resources for a group of projects
* monitoring resource utilisation
* performing quality reviews
* establishing and maintaining the project documentation library
Services Responsibilities:
* ensuring that projects are run in compliance with the
Organisation's
requirements
* providing guidance to project teams
* maintaining and integrating project plans
* tracking & reporting overall progress
* administering the project budget
* planning & scheduling resources for a group of projects
* monitoring resource utilisation
* performing quality reviews
* establishing and maintaining the project documentation library
07/2021
-
12/2021
Head of Service Management & EUC
Road Accident Fund
Company: Road Accident Fund
Sector: ICT Responsibilities:
* Development of a new Customer Experience Management (CSI)
Framework
* Collation and updating of existing Service Catalogue
* Development, implementation and training of Jira Service Desk
(incident, problem, change)
* Defining and finalization of ICT SLA Management agreement with
business
* Development of a Project Management tracking tool (Jira Software)
* Development of Change Management portal
* Development Asset Management (CMDB) using Atlassian toolset
* Define and Development a Demand Management process to track
enhancements
* Antivirus Rollout
* Vulnerabilities scan and remediations of vulnerabilities
* Configuration SAML single sign-on (SSO)
* User provisioning and de-provisioning
* Setup, review and resolve based on organization audit log
* Implementation of API token controls
* Enforced two-step verification
* Review and define Authentication policies
* Development of Custom Fields on Jira
* Development of Custom Screens On Jira
* Jira Dashboard configuration
* JQL Code implementation
* Development of client portal for changes or request
* Time sheets
* Approval logs
* New workflow development and approvals
* Configuration and tracking of Tempo
* Jira Automation Implementation
* Permission updates
* WBS Configuration
* Training to employees
* Implementing migration from Server to Cloud
Sector: ICT Responsibilities:
* Development of a new Customer Experience Management (CSI)
Framework
* Collation and updating of existing Service Catalogue
* Development, implementation and training of Jira Service Desk
(incident, problem, change)
* Defining and finalization of ICT SLA Management agreement with
business
* Development of a Project Management tracking tool (Jira Software)
* Development of Change Management portal
* Development Asset Management (CMDB) using Atlassian toolset
* Define and Development a Demand Management process to track
enhancements
* Antivirus Rollout
* Vulnerabilities scan and remediations of vulnerabilities
* Configuration SAML single sign-on (SSO)
* User provisioning and de-provisioning
* Setup, review and resolve based on organization audit log
* Implementation of API token controls
* Enforced two-step verification
* Review and define Authentication policies
* Development of Custom Fields on Jira
* Development of Custom Screens On Jira
* Jira Dashboard configuration
* JQL Code implementation
* Development of client portal for changes or request
* Time sheets
* Approval logs
* New workflow development and approvals
* Configuration and tracking of Tempo
* Jira Automation Implementation
* Permission updates
* WBS Configuration
* Training to employees
* Implementing migration from Server to Cloud
01/2021
-
06/2021
JIRA specialist/ SharePoint Developer
Standard Bank
Sector: Quantum Leap Responsibilities:
* Extract reports from JIRA
* Configuration of Projects
* Configuration of Service desk
* Custom Issue Types creation
* Custom Fields on Jira
* Custom Screens on Jira
* Training of JIRA to the employees
* Set up and monitoring of UAT environment
* Jira Dashboard configuration
* Creation of new projects
* JQL Code implementation
* Confluence Setup
* Confluence PMO creation
* Extract reports from JIRA
* Configuration of Projects
* Configuration of Service desk
* Creation of lineage view from level 1-4
* Training of JIRA to the employees
* Set up and monitoring of UAT environment
* Creating dashboard and sprints
* Jira Automation Implementation
* Permission updates
* WBS Configuration
* Migration Planning and execution of projects from one environment
to another
* Configuration of SLAs for Service desk
* Configuration and tracking of Tempo
* Configuration of Jira RoadMaps
* Configuration of Jira Plans
* Configuration of Jira Portfolio
* Time sheets
* Approval logs
* Migration of SQL databases into Jira
* PMO Framework design
* Configuration of workflows.
* SharePoint customization
* SharePoint configuration testing
* Provide technical and system support for SharePoint technologies
* Drive integration between existing business applications and
services with SharePoint
* HTML, Java script and CSS experience
* Create and maintain documentation including technical functional
* specifications, project reports, and Tests.
* SharePoint system maintenance
* Creating dashboard and sprints
* Configuration of SLAs for Service desk
* Configuration and tracking of Tempo
* Time sheets configuration and rollout
* Approval logs
* Client Management
* SharePoint analytics
* Workflows
* Image creation and editing
* Extract reports from JIRA
* Configuration of Projects
* Configuration of Service desk
* Custom Issue Types creation
* Custom Fields on Jira
* Custom Screens on Jira
* Training of JIRA to the employees
* Set up and monitoring of UAT environment
* Jira Dashboard configuration
* Creation of new projects
* JQL Code implementation
* Confluence Setup
* Confluence PMO creation
* Extract reports from JIRA
* Configuration of Projects
* Configuration of Service desk
* Creation of lineage view from level 1-4
* Training of JIRA to the employees
* Set up and monitoring of UAT environment
* Creating dashboard and sprints
* Jira Automation Implementation
* Permission updates
* WBS Configuration
* Migration Planning and execution of projects from one environment
to another
* Configuration of SLAs for Service desk
* Configuration and tracking of Tempo
* Configuration of Jira RoadMaps
* Configuration of Jira Plans
* Configuration of Jira Portfolio
* Time sheets
* Approval logs
* Migration of SQL databases into Jira
* PMO Framework design
* Configuration of workflows.
* SharePoint customization
* SharePoint configuration testing
* Provide technical and system support for SharePoint technologies
* Drive integration between existing business applications and
services with SharePoint
* HTML, Java script and CSS experience
* Create and maintain documentation including technical functional
* specifications, project reports, and Tests.
* SharePoint system maintenance
* Creating dashboard and sprints
* Configuration of SLAs for Service desk
* Configuration and tracking of Tempo
* Time sheets configuration and rollout
* Approval logs
* Client Management
* SharePoint analytics
* Workflows
* Image creation and editing
03/2019
-
01/2021
JIRA specialist/ SharePoint Developer
Afgri International
Company: Afgri International
Sector: IT Responsibilities:
* Setup of Jira Service Desk for Grain, Equipment and SHERQ
Management
* Automation of all paper required forms 86 Silos
* Approval Logs
* Workflows
* Custom Issue Types creation
* Custom Fields on Jira
* Custom Screens on Jira
* Creation of PMO Framework
* Permission tracking
* Security and audit of the systems
* Managing any add on or plug-ins required
* Tracking and monitoring of network projects
* Analyzing and managing project risk
* Activity and resource planning
* Cutovers
* FSE Bookings
* Tracking projects MSP
* Equipment Procurement.
* Managing reports and necessary documentation
* Communicate with relevant project stakeholders.
* Ensuring customer satisfaction
* SharePoint Administration
* Building of New SharePoint sites and Document libraries
* Maintain Access control
* Creation of workflows to automate business processes
* Software Management
* Creating and configuring lists and forms
* SharePoint forms for tasks
* Creation and maintenance of new intranet
* Backing up SharePoint sites
* Migration Project from SharePoint 2010 to SharePoint Online
Sector: IT Responsibilities:
* Setup of Jira Service Desk for Grain, Equipment and SHERQ
Management
* Automation of all paper required forms 86 Silos
* Approval Logs
* Workflows
* Custom Issue Types creation
* Custom Fields on Jira
* Custom Screens on Jira
* Creation of PMO Framework
* Permission tracking
* Security and audit of the systems
* Managing any add on or plug-ins required
* Tracking and monitoring of network projects
* Analyzing and managing project risk
* Activity and resource planning
* Cutovers
* FSE Bookings
* Tracking projects MSP
* Equipment Procurement.
* Managing reports and necessary documentation
* Communicate with relevant project stakeholders.
* Ensuring customer satisfaction
* SharePoint Administration
* Building of New SharePoint sites and Document libraries
* Maintain Access control
* Creation of workflows to automate business processes
* Software Management
* Creating and configuring lists and forms
* SharePoint forms for tasks
* Creation and maintenance of new intranet
* Backing up SharePoint sites
* Migration Project from SharePoint 2010 to SharePoint Online
11/2016
-
02/2018
Project Manager
Internet Solutions
Company: Internet Solutions Sector: IT Client Services
Responsibilities:
* Kick off meetings with stakeholders and client manager.
* Arrange FSE (Field service engineers)
* Arrange suitable stock. (Routers, servers, fiber leads and switches.
* Planning cutovers/ live date.
* Forecasting queues.
* Tracking last miles.
* Arrange meeting bookings.
* Capturing meeting minutes.
* Liaising with vendor around last miles
* Maintain and providing feedback on a regular basis to stakeholders
* Troubleshooting with engineers
* Fiber, Microwave, VOIP and security projects
*
Client experience at Internet Solutions:
Client portfolio entailing clients of which connectivity solutions
were successfully implemented. Below are the five largest clients on
my portfolio:
1. Komatsu Southern Africa (Pty) Ltd - Fiber, wireless, VSAT and
VOIP
All sites in South Africa including Botswana and Mozambique (14
sites in total)
2. Adcock Ingram - Fiber, wireless and VIOP, Last mile and connectivity (Router included)
All sites in South Africa (8 sites in total)
3. Nedbank Limited - ADSL Always On, Last mile and connectivity (Router included)
4. Tsogo Sun International - Fiber and wireless, Last mile and connectivity (Router included)
All Tsogo Sun Casinos in South Africa (Sun Coast Casino,
Mkonos, Sliverstar etc.)
5. HCL Technologies - Data and Hosting
Responsibilities:
* Kick off meetings with stakeholders and client manager.
* Arrange FSE (Field service engineers)
* Arrange suitable stock. (Routers, servers, fiber leads and switches.
* Planning cutovers/ live date.
* Forecasting queues.
* Tracking last miles.
* Arrange meeting bookings.
* Capturing meeting minutes.
* Liaising with vendor around last miles
* Maintain and providing feedback on a regular basis to stakeholders
* Troubleshooting with engineers
* Fiber, Microwave, VOIP and security projects
*
Client experience at Internet Solutions:
Client portfolio entailing clients of which connectivity solutions
were successfully implemented. Below are the five largest clients on
my portfolio:
1. Komatsu Southern Africa (Pty) Ltd - Fiber, wireless, VSAT and
VOIP
All sites in South Africa including Botswana and Mozambique (14
sites in total)
2. Adcock Ingram - Fiber, wireless and VIOP, Last mile and connectivity (Router included)
All sites in South Africa (8 sites in total)
3. Nedbank Limited - ADSL Always On, Last mile and connectivity (Router included)
4. Tsogo Sun International - Fiber and wireless, Last mile and connectivity (Router included)
All Tsogo Sun Casinos in South Africa (Sun Coast Casino,
Mkonos, Sliverstar etc.)
5. HCL Technologies - Data and Hosting
10/2014
-
06/2015
Project Administrator
4 Squared Consulting and Services Sector
Company: 4 Squared Consulting and Services Sector: I.T Professional
Services Responsibilities:
* Identify stakeholders and their needs
* Tracking project status from project managers on a weekly basis
* Collating project status and progress reports
* Co-ordinate and book review sessions with project sponsor
* Collate financials for the weekly, monthly and quarterly
reports
* Assist with meeting bookings
* Capture and distribute minutes for program / project kick
offmeetings
* Compile and distribute meeting agenda's once agreed with
managers
* Track outstanding information for reports with various teams
* Capturing of tasks on MSP
* Collating information in Power Point for Programpresentations
* Create reports using the provided templates
* Administer and maintain communications for the project groups
Services Responsibilities:
* Identify stakeholders and their needs
* Tracking project status from project managers on a weekly basis
* Collating project status and progress reports
* Co-ordinate and book review sessions with project sponsor
* Collate financials for the weekly, monthly and quarterly
reports
* Assist with meeting bookings
* Capture and distribute minutes for program / project kick
offmeetings
* Compile and distribute meeting agenda's once agreed with
managers
* Track outstanding information for reports with various teams
* Capturing of tasks on MSP
* Collating information in Power Point for Programpresentations
* Create reports using the provided templates
* Administer and maintain communications for the project groups
02/2013
-
09/2014
Financial Administrator
Template Data Solutions
Template Data Solutions
Sector: I.T Professional Services Responsibilities:
* Purchase Orders
* Goods Received Processing
* After Sales CustomerService
* Quotations
* Sales Order Processing
* Invoices
* Basic Bookkeeping
* Document creation andstorage
* Customer liaison
* Customer statistics
Sector: I.T Professional Services Responsibilities:
* Purchase Orders
* Goods Received Processing
* After Sales CustomerService
* Quotations
* Sales Order Processing
* Invoices
* Basic Bookkeeping
* Document creation andstorage
* Customer liaison
* Customer statistics
Local Availability
Only available in these countries:
United Kingdom
