12/28/2022 updated

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100 % available

Customer Service| Back Office Support

BULACAN, Philippines
Philippines
BS Management Economics
BULACAN, Philippines
Philippines
BS Management Economics

Profile attachments

CV - Julyenne Medina

Customer Relationship ManagementServicio al ClienteCommunicationCritical ThinkingData ConversionGoogle DocsInstant MessagingProblem SolvingTime ManagementTypingBack Office
  • Computer Skills
  • Critical Thinking Skills
  • Time Management
  • Problem Solving
  • Communications
  • Accuracy Verification
  • Typing
  • Microsoft Office
  • Microsoft Excel
  • Google Docs
  • CRM Software
  • Microsoft Word
  • Document Conversion
  • Online Chat SupportVirtual AssistantResearch DocumentationEmail Support

Experience

Professional experience0 - 5 years

Languages

EnglishFluent

Project history

Associate IT-Helpdesk

Sutherland Global Services
Sutherland Global Services (Cubao)

-Supporting premium customers with their issues with their computers and also providing good
customer service and fastest resolution.

* Back Office Support

Technical Support Representative

Concentrix MDC100
Concentrix MDC100

-supporting the biggest telco and entertainment company in the USA through answering phone calls,
not only resolving technical issues of the customer but also providing lasting impressions that can
help the company to gain trusted and loyal customers.

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