04/17/2026 updated
100 % available
IT Technician - Junior Cloud Engineer - Microsoft Azure
Rosario, Argentina
Worldwide
University Studies in MedicineAbout me
IT professional with experience in corporate environments and interest in cloud technologies. I have experience supporting Microsoft platforms and I hold the AZ-104 certification, which has strengthened my technical foundation in Azure services, identity management, and operational best practices.
Active DirectoryIncident ResponseExcel Pivot TablesIncident ManagementProblem SolvingMicrosoft Power BIAzure Active DirectorySQL DatabasesSalesforce TableauFirst Certificate in EnglishServicenow
Microsoft Azure Cloud Administration
Azure platform management with AZ-104 certification, including Active Directory administration, user and access management, and cloud infrastructure support
Service and Platform Monitoring
Infrastructure monitoring through process tracking, automated jobs, operational dashboards, and continuous service monitoring with early incident detection
SQL Database Management
SQL scripting for continuous service monitoring, data analysis, and database administration with advanced Excel integration
IT Technical Support
Technical support in global corporate environments, managing IT incidents and requests with focus on cloud and security operations
Incident Management
Critical activities analysis, Level 2 team notification, incident escalation and resolution in production environments
Power BI Analytics
Business intelligence and data visualization for operational dashboards and analytical reporting
ServiceNow Platform
IT service management platform administration and workflow automation
Windows Systems Administration
Windows server and desktop environment management and support
Cloud Computing Concepts
Understanding of cloud infrastructure, deployment models, and service management principles
Azure platform management with AZ-104 certification, including Active Directory administration, user and access management, and cloud infrastructure support
Service and Platform Monitoring
Infrastructure monitoring through process tracking, automated jobs, operational dashboards, and continuous service monitoring with early incident detection
SQL Database Management
SQL scripting for continuous service monitoring, data analysis, and database administration with advanced Excel integration
IT Technical Support
Technical support in global corporate environments, managing IT incidents and requests with focus on cloud and security operations
Incident Management
Critical activities analysis, Level 2 team notification, incident escalation and resolution in production environments
Power BI Analytics
Business intelligence and data visualization for operational dashboards and analytical reporting
ServiceNow Platform
IT service management platform administration and workflow automation
Windows Systems Administration
Windows server and desktop environment management and support
Cloud Computing Concepts
Understanding of cloud infrastructure, deployment models, and service management principles
Languages
EnglishFluentSpanishNative speaker
Project history
Monitored client infrastructure and servers through process tracking, automated jobs, and operational dashboards. Executed SQL scripts for continuous service monitoring and early incident detection. Analyzed critical activities and promptly notified Level 2 teams, ensuring rapid escalation and resolution. Provided technical support with a focus on Cloud and Security, maintaining high service quality standards. Managed complex situations with professionalism, analytical skills, and results-oriented focus.
Provided technical support in global corporate environments, managing IT incidents and requests. Monitored infrastructure and servers using dashboards and automated processes. Executed SQL scripts for continuous service monitoring and control. Administered Azure Active Directory (users, groups, permissions, and access). Supported Microsoft Exchange Online and On-Premises, ensuring operational continuity. Collaborated with L2 and L3 teams in resolving cloud and infrastructure incidents. Recognized as KPI Championship Winner (2022-2023).
Assisted customers and patients by identifying needs and providing technical-commercial advice. Managed sales of specialized medical supplies, maintaining high service and trust standards. Developed communication, empathy, and problem-solving skills applicable to corporate and user-support environments.