06/02/2025 updated
100 % available
Content Creator & Social Media Manager with 5+ Years Experience
Lagos, Nigeria BA in Portuguese/English
EditingBusiness SoftwareBusiness ProcessesFilmmakingServicio al ClienteComedyCommunity ManagementContent CreationDigital ContentMedia StrategyProfessional CommunicationSocial MediaTrend AnalysisSchedulingBrandingCustomer SupportContent Strategy
Content Creation & Strategy
Content creation across multiple platforms including TikTok, Instagram, and YouTube with focus on comedy and lifestyle content. Development of engaging content that combines creativity with strategic goals.
Social Media Management
Social media strategy development and execution across multiple platforms. Post scheduling and management using tools like Meta Business Suite with performance tracking and analytics-based optimization.
Customer Support & Communication
Customer inquiry handling via multiple channels with emphasis on empathy and efficiency. Complaint resolution and product guidance with professional communication maintaining brand values.
Video Production
Management of all production aspects including scripting, filming, editing, and promotion of digital content.
Community Management
Online community engagement to foster loyalty and increase interactions with brands and content.
Microsoft Office & Creative Tools
Proficiency with Microsoft Office suite, Canva, CapCut, and Meta Suite for content creation and business operations.
Trend Analysis
Identification and integration of trending topics into content strategy to maximize relevance and engagement.
Content creation across multiple platforms including TikTok, Instagram, and YouTube with focus on comedy and lifestyle content. Development of engaging content that combines creativity with strategic goals.
Social Media Management
Social media strategy development and execution across multiple platforms. Post scheduling and management using tools like Meta Business Suite with performance tracking and analytics-based optimization.
Customer Support & Communication
Customer inquiry handling via multiple channels with emphasis on empathy and efficiency. Complaint resolution and product guidance with professional communication maintaining brand values.
Video Production
Management of all production aspects including scripting, filming, editing, and promotion of digital content.
Community Management
Online community engagement to foster loyalty and increase interactions with brands and content.
Microsoft Office & Creative Tools
Proficiency with Microsoft Office suite, Canva, CapCut, and Meta Suite for content creation and business operations.
Trend Analysis
Identification and integration of trending topics into content strategy to maximize relevance and engagement.
Languages
EnglishFluentPortugueseFluent
Project history
Handled customer inquiries via email, chat, and social media with empathy and efficiency. Resolved complaints and provided product guidance. Maintained professional tone while representing brand values.
Developed and executed social media strategies to grow brand awareness and engagement. Scheduled and managed posts across multiple platforms using Meta Business Suite. Tracked performance metrics and adjusted content plans based on analytics.
Created and published high-performing comedy and lifestyle content across TikTok, Instagram, and YouTube. Grew audience organically through storytelling and trend integration. Collaborated with brands for sponsored content and managed all production aspects.