09/14/2025 updated


partially available
info: Available evenings and weekends
IT Support Engineer
Amsterdam, Netherlands
Worldwide
System ExpertTechnical SupportMicrosoft AzureDesktop SupportIT Service ManagementCloud ServicesServicenow
Skilled servicedesk engineer with capacity for second line support and cloud services.
Experience
Professional experience5 - 10 years
Freelancer since2022
Languages
EnglishFluentDutchNative speakerTurkishNative speaker
Project history
Over the years at several companies in the Netherlands:
Providing desktop support on-site and remote to several users.
Maintaining tickets in the servicedesk tool.
Working with Microsoft 365 admin services.
Providing desktop support on-site and remote to several users.
Maintaining tickets in the servicedesk tool.
Working with Microsoft 365 admin services.
Certificates
Salesforce Certified Associate
Dalesforce2023
ITIL 4
AXELOS2022
Microsoft 365 Certified: Fundamentals (MS-900)
Microsoft2022
Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
Microsoft2022
Microsoft Certified: Azure Fundamentals (AZ-900)
Microsoft2022