09/14/2025 updated

**** ******** ****
partially available
info: Available evenings and weekends

IT Support Engineer

Amsterdam, Netherlands
Worldwide
System Expert
Amsterdam, Netherlands
Worldwide
System Expert

Profile attachments

CV Kerim Kara.pdf

Technical SupportMicrosoft AzureDesktop SupportIT Service ManagementCloud ServicesServicenow
Skilled servicedesk engineer with capacity for second line support and cloud services.

Experience

Professional experience5 - 10 years
Freelancer since2022

Languages

EnglishFluentDutchNative speakerTurkishNative speaker

Project history

IT Support Engineer

250-500 team member

Over the years at several companies in the Netherlands:

Providing desktop support on-site and remote to several users.
Maintaining tickets in the servicedesk tool.
Working with Microsoft 365 admin services.

Certificates

Salesforce Certified Associate

Dalesforce

2023

ITIL 4

AXELOS

2022

Microsoft 365 Certified: Fundamentals (MS-900)

Microsoft

2022

Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)

Microsoft

2022

Microsoft Certified: Azure Fundamentals (AZ-900)

Microsoft

2022


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