11/27/2024 updated
100 % available
Software Developer
SCARBOROUGH, Canada
Worldwide
Postgraduation, Computer Software, and Database DevelopmentHTMLJavaScriptSoftware ApplicationsTechnical SupportCascading Style Sheets (CSS)Content ManagementDatabase DevelopmentElectrical SwitchgearNetwork TopologiesInteractivityNetwork AdministrationMicrosoft SharePointSoftware EngineeringSQL DatabasesWeb Technologies
Software Development
Proficiency in implementing and updating code in production environments with minimal errors and downtime.
Database Management
Experience with SQL queries for problem-solving and database development.
Technical Support
Expertise in providing technical and troubleshooting support for various hardware and software issues.
Microsoft Office Suite
Proficiency in Microsoft Word, PowerPoint, and Excel for various office tasks and documentation.
Web Technologies
Knowledge of HTML, CSS, and JavaScript for enhancing web presence and creating interactive features.
Network Management
Skills in maintaining switches, hub routes, and other network topologies.
SharePoint
Experience with implementing content management systems using SharePoint for internal document sharing and collaboration.
Proficiency in implementing and updating code in production environments with minimal errors and downtime.
Database Management
Experience with SQL queries for problem-solving and database development.
Technical Support
Expertise in providing technical and troubleshooting support for various hardware and software issues.
Microsoft Office Suite
Proficiency in Microsoft Word, PowerPoint, and Excel for various office tasks and documentation.
Web Technologies
Knowledge of HTML, CSS, and JavaScript for enhancing web presence and creating interactive features.
Network Management
Skills in maintaining switches, hub routes, and other network topologies.
SharePoint
Experience with implementing content management systems using SharePoint for internal document sharing and collaboration.
Experience
Professional experience0 - 5 years
Freelancer since2020
Languages
EnglishGood
Project history
- Mentor and guide co-workers/colleagues by delivering presentations, leading discussions, and sharing technical knowledge.
- Assisted in the development of proof of concept for requirements and document findings.
- Assist in the development of best practices for the design, development, and support.
- Designing, coding, reading, testing, and debugging new software applications.
- Analyzing data to provide recommendations and plans for the installation of new systems or updates to existing systems.
- Ensure technical documentation is available and accurate for newly developed and updated software.
- Ensure systems analysis is conducted prior to starting system coding and ensure high-quality code is produced.
- Participate in the adoption of cloud development technologies/best practices within the section and contribute to technical skills development goals.
- Participate in the adoption of Agile Development Methodologies and related technologies and best
- practices, including Dev/OPS and continuous integration/continuous deployment.
- Developing, modifying, integrating, and testing software code for Travellers applications and services.
- Worked on the Smart Dispute project and participated in the lab discussion to contribute to the business requirements.
- Built innovative BPM solutions that accelerated digital transformation across the organization. Partnered with key stakeholders in Technology Operations and Business to access, analyze, and develop solutions to meet sponsor needs. Improvised the Claim, Dispute resolution, and Fraud management processes using the Pega Smart-Dispute framework to ease the customer's and customer-service agent's guided workflow.
- Involved in developing activities, User activities, and User Interface Rules and Wrote SLAs to show the assignment on the exception case to resolve the case.
- Implemented complex user requirements using Tree Grids, along with the harness, flow actions and sections.
- Responsible for testing all new workflows in Pega and logging process results into an internal testing application.
- Create & validate rules (When condition Rules, Decision Table Rules, and Map Values Rules) and Declarative Expressions as per the specified requirements.
- Conducted lab tutorials of courses such as DevOps, Software Engineering Concepts, Advanced Website Design and Computer Concepts for End Users.
- Proctored exams, graded tests, assignments, and quizzes provided sufficient feedback to students about their work and managed grade database.
- Assisted students in the learning process and helped them understand the concepts to solve real-world problems.