09/06/2022 updated
100 % available
System Assistant, Network Support Engineer - Cisco TAC Support Engineer, Network Support Engineer
Ecuador
Ecuador
bachelor of scienceAccounts PayableAdvanced Cardiovascular Life Support (ACLS)Active DirectoryAdobe IllustratorAdobe PhotoshopTechnical SupportCisco Unified Communications ManagerCisco RoutersDesktop SupportNetwork Address TranslationEnhanced Interior Gateway Routing ProtocolFailoverElectrical SwitchgearInternet Protocol Security (IP SEC)Virtual Private Networks (VPN)
Cisco routers, switches, ASA security, ASA firewall, IPSEC VPN, Active Directory, IPS, ZBF, IDFW, firewall, NAT, ACL, Failover A/A, A/S, MPF, inspections, multicast, VPN L2L, vpn pass through, wccp configuration, QOS, failover, routing protocols, RIP, EIGRP, OSPF, LAN, VLAN, WAN, router, Ruckus AP, Wireless, CUCM, cisco ip phones, Windows server, Microsoft Office, Photoshop, Illustrator
Experience
Professional experience5 - 10 years
Languages
EnglishFluentSpanishNative speaker
Project history
Support to customers, infrastructure and network equipment
management such as ASA firewall, cisco routers and switches,
attention and solution of cases within helpdesk. IPSEC VPN tunnel
handling
management such as ASA firewall, cisco routers and switches,
attention and solution of cases within helpdesk. IPSEC VPN tunnel
handling
Customer support, equipment maintenance and repair, network
monitoring, support to servers (mail, Active Directory), CCTV
system, switches, proxy, AP and ruckus controller.
monitoring, support to servers (mail, Active Directory), CCTV
system, switches, proxy, AP and ruckus controller.
Resolution of different severity cases of the Cisco TAC platform,
providing support and assistance in the area of security in
networks to companies and clients at world-wide level, handling of
Cisco security equipment such as ASA firewall, IPS, ZBF and IDFW.
providing support and assistance in the area of security in
networks to companies and clients at world-wide level, handling of
Cisco security equipment such as ASA firewall, IPS, ZBF and IDFW.