12/12/2024 updated
LM
100 % available
Cisco Unified Coms Consultant
London, United Kingdom
United Kingdom
CCIE VoiceAtlassian JiraMicrosoft AzureBlade ServersCall CentersCisco Unified Communications ManagerCloud ComputingContent ManagementDesign Elements and PrinciplesFirmwareInformation Technology Infrastructure Libraries (ITIL)Identity ManagementRoutingService ManagementSession ManagementVirtualization
- Cisco UCS B series and C Series hardware
- VMware and virtualization concepts and Experienced in UCS firmware upgrades and VMWare Tools.
- Management of UCS Templates with B series M3, M4, M5 Blade servers, C series M3, M4 Servers.
- Management and support of VMware vSphere 6.5 and 6.7
- Enterprise UC Application such as CUCM, CUC, CCX, IM&P and SME (Session Management Edition)
- Cisco Prime Collaboration (Assurance, Deployment and Provisioning)
- Cisco Webex Collaboration - WebEx Calling (On-Prem and Cloud)
- Cisco Contact Center Express (UCCX, Finesse, CUIC Reports and Call Recording)
- Cisco Video & Conferencing operations - CMS (Meeting Server) 1000/2000 and CMM servers
- Cisco Telepresence Video Communication Server (VCS) Expressway C and E
- Call Recording Appliance NICE, VERINT and Redbox ((Dual Media Streaming and Network based)
- Migration from Cisco UC to Teams Cloud and work extensively with secure SIP protocol
- Tools & Applications: JIRA, ServiceNow and Remedy Smart IT etc.
- Microsoft Teams Voice and Direct routing
- Microsoft Azure Cloud Administration
- Working knowledge of ITIL/Service Management best practice
- IAM- Identity and Access Management best practices and related security concepts
- Track record of taking design process from conception to design, implementation, and testing
Experience
Professional experience10+ years
Freelancer since2012
Languages
EnglishFluent