Implemented IT Service Management and Software Asset Management solutions for global
customers. Developed consulting services, executed workshops, represented the company at SAM
conferences. Started as Consultant, was promoted to Senior Consultant after 12 months
Selfemployed, project based work, 2004 - 2010
IT Process Management, License Compliance Management, Public Relations and Technical
Writing for IT, audited and prepared SAP Hosting Provider for ISO 20,000 certification, developed
overall IT concepts, implemented and improved IT processes, established concept for the license
compliant use of Open Source Software in development projects of critical proprietary banking
software, developed PR strategies for IT startup companies