Content Moderator

• Evaluating the accuracy of social media ads in accordance with specific guidelines
• Reviewing a variety of media and labeling content in accordance with specific topics and violation criteria
• Extracting specific keywords for SEO purposes
• Quality assurance on a large-scale image collection project
• Processing speech and language data for transcription purposes (Danish)
• Improving smart home technology by creating specific demands in the local language
• Meeting weekly accuracy levels
• Working on different machine learning and AI projects
• Handling unique data requests and tasks, with changing guidelines

• Creating job ads
• Outbound calling
• CV sourcing & editing
• Screening candidates
• Interviewing candidates
• Booking interviews with the client
• Meeting daily, weekly & monthly targets & KPIs
• Consistent use of Excel, Outlook, Teams and Word
• Consistent use of Chameleon-i: Recruitment Software

• Providing customer support over the phone, e-mails, Facebook messenger and answering website comments
• Daily communication with the stock department and the shipping companies (DHL and GLS) with regards to order processing and shipment issues
• Content & social media advertising development and optimization for the Danish market (Instagram, Facebook, Twitter)
• Assisting with the planning of the advertising strategy for all of the EU markets
• Managing the company’s presence through blogs (Copywriting), social media platforms and relevant online channels
• Prospecting new relevant partnerships to increase the brand presence (communication with Instagram influencers)
• Translating, proofreading and editing content for online marketing activities - English to Danish
• Supporting the company’s email marketing campaigns
• Consistent use of Google Sheets
• Consistent use of the company's inbound ERP system (Alensis)
• Consistent use of Canva for Graphic Design purposes
• Creating new landing Pages
• Deep linking and updating the Danish market website when needed