03/11/2025 updated
100 % available
Business Process Service Practitioner with Teaching and Training Experience
Bengaluru, India
Only remote
Msc in physicsData AnalysisTeachingBusiness Process ManagementBusiness ProcessesContent CreationCurriculum DevelopmentProject ManagementProduct SupportScientific StudiesTraining ActivitiesSchedulingCustomer SupportMicrosoft TeamsTechnical AcumenDatabase Administration
Business Process Management
Experience in Learning Product Support, Participants Query Management, and LMS activity management.
Training and Development
Skills in curriculum development, content creation, and training program implementation with a 100% placement ratio.
Customer Support
Proficiency in handling customer queries, ticket management, and providing detailed troubleshooting support.
Technical Skills
Proficiency in LMS, Email etiquette, MS Office, Outlook, and MS teams.
Data Analysis
Experience as Data Analyst for 60+ Colleges across Karnataka.
Project Management
Ability to handle schedules, day-to-day tasks, reporting, and progress tracking.
Scientific Research
Completed a project on Synthesis and characterization of Lead Chloride doped polyvinyl alcohol.
Experience in Learning Product Support, Participants Query Management, and LMS activity management.
Training and Development
Skills in curriculum development, content creation, and training program implementation with a 100% placement ratio.
Customer Support
Proficiency in handling customer queries, ticket management, and providing detailed troubleshooting support.
Technical Skills
Proficiency in LMS, Email etiquette, MS Office, Outlook, and MS teams.
Data Analysis
Experience as Data Analyst for 60+ Colleges across Karnataka.
Project Management
Ability to handle schedules, day-to-day tasks, reporting, and progress tracking.
Scientific Research
Completed a project on Synthesis and characterization of Lead Chloride doped polyvinyl alcohol.
Experience
Professional experience0 - 5 years
Freelancer since2020
Languages
EnglishFluentHindiFluent
Project history
Working in Learning Product Support team, resolving participant queries, handling customer inquiries, and managing training-related tasks for Market Units within Accenture.
Worked in PQM (Participants query management) Team, managing email queries, impersonating learner profiles, and handling LMS activities and training registrations.
Responsible for training & placement activities, communication & soft skills training, and curriculum development with 100% placement ratio.