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Lizbeth Castro

available

Last update: 11.01.2024

SALES REPRESENTATIVE, TICKET SALES CENTER, EVENT COORDINATOR

Graduation: Bachelor degree in tourism
Hourly-/Daily rates: show
Languages: English (Full Professional) | Portuguese (Elementary) | Spanish (Native or Bilingual)

Keywords

Sales Ticket Sales Sql Server Data Tools (SSDT) Data Analysis Auditing Construction Cash Management Servicio al Cliente Customer Demand Planning Event Management + 10 more keywords

Attachments

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Skills

Extensive experience in providing exemplary service to Elite Members, VIP customers, and VIP corporate clients. Proven ability in attracting potential clients and implementing Business Extra strategies. Accomplished in ticket sales, tariff construction and development, and managing the AAdvantage frequent traveler program. Proficient in generating cash flow and sales reports, and conducting sales audits.
Experienced professional in coordinating logistics for FIFA World Cup events in Brazil, Russia, and Qatar. Sell FIFA World Cup packages and providing VIP customer service. Adept at negotiating with hotels, airlines, and ground transportation companies, as well as engaging in successful negotiations with FIFA Match Hospitality. Skilled in scouting and selecting suitable hotels, tours, and transportation options. Demonstrated ability to handle multifaceted responsibilities in high-pressure environments.
Complemented by recent proficiency in data analytics, acquisition of analytical skills, enhancing the capacity to derive meaningful insights from data.

Project history

05/2011 - 01/2024
SALES REPRESENTATIVE, TICKET SALES CENTER
AMERICAN AIRLINES

Extensive experience in providing exemplary service to Elite
Members, VIP customers, and VIP corporate clients. Proven ability
in attracting potential clients and implementing Business Extra
strategies. Accomplished in ticket sales, tariff construction and
development, and managing the AAdvantage frequent traveler
program. Proficient in generating cash flow and sales reports, and
conducting sales audits.

01/2011 - 12/2022
LOGISTICS COORDINATOR
NEVADATOURS SA DE CV

EXPERIENCE Experienced professional in coordinating logistics for FIFA World

Cup events in Brazil, Russia, and Qatar. Sell FIFA World Cup
packages and providing VIP customer service. Adept at negotiating
with hotels, airlines, and ground transportation companies, as well
as engaging in successful negotiations with FIFA Match Hospitality.
Skilled in scouting and selecting suitable hotels, tours, and
transportation options. Demonstrated ability to handle multifaceted
responsibilities in high-pressure environments.

Certifications

Data Analyst Jr
Coursera
2024

Local Availability

Only available for remote work
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