06/10/2025 updated

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Graphic Designer with Customer Service Experience

Redlands, USA
Worldwide
Associates in Visual Communications
Redlands, USA
Worldwide
Associates in Visual Communications

Profile attachments

Lovanna Castro Res PDF.pdf
LovannaCoverLetter.pdf

InnovationAdobe Creative CloudTechnical SupportServicio al ClienteLogosCulinary ArtsDishwashingOccupational Safety and HealthExpeditingGraphic DesignNuclear EngineeringPrinting and Screen PrintingRetail-ManagementVenta al por MenorStock ControlProfit-Based Sales TargetsVisual CommunicationsDemonstration SkillsTeam ManagementFigma
Graphic Design
Creation of visually stunning and user-friendly website graphics, responsive layouts, logos, and interactive elements using Adobe Creative Suite and Figma.

Technical Support
Management of front-desk operations while providing technical support, ensuring seamless office functionality.

Culinary Arts
Design and preparation of high-quality, innovative dishes with exceptional taste and presentation while adhering to strict health and safety standards.

Visual Communication
Conveying information, ideas, and messages through visual elements such as images, graphics, typography, colors, and layouts.

Inventory Management
Management of inventory, processing shipments, and ensuring efficient warehouse operations.

Event Setup
Arrangement and dismantling of event venues with precision as part of event setup/breakdown crew.

Retail Management
Oversight of daily store operations, leading teams to achieve sales targets and deliver exceptional customer service.
 

Experience

Professional experience10+ years
Freelancer since2011

Languages

EnglishNative speaker

Project history

Graphic Designer - Customer Service

Vectoria Designs LLC
Crafted visually stunning and user-friendly website graphics, including responsive layouts, logos, and interactive elements, using tools like Adobe Creative Suite and Figma. Delivered high-quality assets that enhanced digital experiences and supported business goals.

Receptionist - PC Tech

Truly Nolen
Managed front-desk operations while providing technical support, ensuring seamless office functionality. Greeted visitors, handled inquiries, and coordinated schedules, maintaining a professional and welcoming environment.

Chef

Breakers Restaurant
Designed and prepared high-quality, innovative dishes, ensuring exceptional taste and presentation while adhering to strict health and safety standards. Collaborated with staff to maintain a smooth workflow during high-pressure service periods, consistently delivering meals that enhanced customer satisfaction.

Warehouse Associate

Germaine Arena
Managed inventory, processed shipments, to ensure efficient warehouse operations, while also arranging and dismantling event venues with precision. Handled loading and packaging tasks.

Retail Management

Mr. Rags
Oversaw daily store operations, leading a team of associates to achieve sales targets and deliver exceptional customer service. Trained staff, resolved customer issues, and ensured compliance with company policies, fostering a productive and positive work environment.

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