Profileimage by Ludmil Dimitrov Program manager Infrastructure, System Integration, Security from Varna

Ludmil Dimitrov

available

Last update: 06.09.2022

Program manager Infrastructure, System Integration, Security

Graduation: Doctor of Computer Science
Hourly-/Daily rates: show
Languages: Bulgarian (Native or Bilingual) | German (Elementary) | English (Native or Bilingual) | Russian (Full Professional)

Skills

Cloud platforms, security, servers, firewalls, load balancers, data centers, data protection, directory, IBM, intrusion detection, LAN, WAN, WLAN, VPN, security tools, storage, HP, Huawei, Linux, Windows, WMWare, Checkpoint, Oracle, Cisco, TCP / IP, Jira, SharePoint, Cloud, Cloud platform, Office 365, SaaS packages, IaaS Services, Cloud applications, BMC CLM 3.0, Vmware ESX / SRM, Cisco VMDC, EMC Storage, Microsoft Office 365, SaaS, Google Apps + other modules, Jelastic Software Suite, Cloud platform for KMD, Cisco One Enterprise Cloud Suite, Cisco Prime Service, UCS Director Version 5.3, Cisco Process Orchestrator, Cisco Cloud Platform, ServiceNow, BMC Remedy, Active Directory, ITaaS, UCS Director , VMWARE, NetApp, Cisco Customer, Citrix, Citrix Presentation Server 6.5, XenApp 6.5) / Windows Server 2012 R2, SAP, Networking, Backup,System integration, IPS, IPSEC VPNs, server-to-server, CDN, caching, MPLS, storage (EVA, MSA), Unix, DB, data center, shared storage, business applications, Siebel, CRM, Documentum, BSCS iX, Tibco , middleware, PacBell, J2EE, 3-tier, Oracle 8i / 9i / 11i, MMS, Java, WEB, WAP, SMS, USSD, UMTS

Project history

01/2007 - 02/2020
PROGRAMME MANAGER - TELCO BUSINESS SUPPORT SYSTEMS IMPLEMENTATION AND INTEGRATION
Alcatel-Lucent - BeST

Led implementation and system integration activities for Convergent billing and Customer care
enhancements, which resulted in a considerable contract extension for Alcatel.
Coordinated Finance, Marketing, IT and Customer support activities. Project management, customer
requirements gathering, architecture definition and implementation roadmaps to meet company
business objectives. Managed diverse international team, responsible for implementation and
integration of business support systems.

01/2006 - 02/2020
SENIOR PROJECT MANAGER - BILLING & CUSTOMER CARE SYSTEMS IMPLEMENTATION AND INTEGRATION
LHS -Du

Defined entire billing system solution design and scope of work negotiating with client the
contractual conditions and timelines. Managed architecture and implementation teams to extend
systems functionalities beyond original scope.
Responsible for coordination of Finance, Marketing, IT and Customer care requirements.
Key Results:
* Data center and Integration network setup - Free media zone, Dubai
* Implemented base-line BSCS iX mediation, rating, billing, customer care, dealer management,
tariff administration modules for the start up operator within a six weeks period and a full
system deployment including customizations in additional six months.
* Led the integration of BSCS iX, Siebel, Oracle financials, DOC1, Order management systems via
Tibco middleware
* Managed Project services and development resources located on customer site in Dubai (UAE),
Frankfurt (Germany), Sao Paulo (Brasil) and Kuala Lumpur (Malaysia).

01/2005 - 02/2020
EXTERNAL AUDITOR of Deutsche Telecom CENTRAL BILLING AND COLLECTION DEPARTMENT (ZBBS)
Deutsche Telekom AG

Identified business requirements related to billing system to support wholesale bill production
for T-Online white label ISP.
Provided business support systems assessment, benchmarking and standardization recommendations.
Key Results:
* Identified Quick wins and long-term strategic initiatives.
* Prioritized initiatives as part of Deutsche Telekom Central Billing department roadmap for the
next four years.
* Delivered final report with audit finding and recommendations for Organizational and Technology
improvements.
* Technical environment: Amdocs, Intec Singl.eView 5.0/6.0, SAP, PacBell; J2EE, 3-tier
architecture, Oracle 8i/9i/11i

01/2004 - 02/2020
PROJECT MANAGER
Eurotel Prague s.r.o

Program main scope included integration of Content service providers to access Eurotel content
services like News, MMS, Java games and music via multiple activation and delivery channels: WEB,
WAP, WAP, SMS, MMS and USSD.
Responsible for the full life-cycle management of project team that gathered the customer's
requirements, defined overall architecture, application implementation, VAS development,
integration and deployment of Eurotel Live! Mobile portal.

11/2017 - 05/2018
Telco BSS Transformation Manager
KCELL

Activity description:
* Amdocs Online charging rollout:Transformation of the off-line charging of post-paid customers in
production to on-line charging;
* Convergent Billing Phase Scoping:
* Restructure Scoping activities between all teams - Amdocs, Kcell Commercial and
Technical departments
* Quality Assurance: Time Plan control, HLD quality / Governance/ Coordination,
facilitation
* Lead the BSS transformation for KCELL from project start till cutover

Responsible for:
Project management. Planning. Budgeting. Resourcing. Project staff including engineers,
vendors, subcontractors.

06/2013 - 06/2016
Program Manager IT transformation (Infrastructure, Cloud platforms)
Cisco systems

Activity description:
* Lead the IT transformation within several companies (Vimpelcom, Megafon, Tieto, ...) being Cisco
clients
* Managed collaboration across multiple streams within the company (Finance, Procurements, Sales,
R&D, Delivery)
* Customer and vendor management
* Project management: Risk assessment, Planning, budgeting, Reporting on Directors level weekly
Key deliverables:
* Design and implementation of a Cloud platform at Vimpelcom (Netherlands) to manage Office 365,
SaaS packages, IaaS Services and other Cloud applications. The solution has been based on
Parallels Automation with extensive integration with legacy Vimpelcom systems (billing, portal,
etc).
Technology: Parallels PBA/POA, BMC CLM 3.0, Vmware ESX / SRM, Cisco VMDC, EMC Storage;
Microsoft Office 365, SaaS (Google Apps + other modules), Jelastic Software Suite.

* Design and implementation of a Cloud platform for KMD (Denmark) deployed across several Data
centers
Technology: Cisco One Enterprise Cloud Suite with: Cisco Prime Service Catalog, Version
11, UCS Director Version 5.3, Cisco Process Orchestrator (CPO) 2.3, UCS Performance
Manager (UCS PM) - Version 1.1

* Solution Architecture and Design for Tieto - Integration of Cisco Cloud Platform (PSC,
UCS-Director) with external systems (e.g. ServiceNow, BMC Remedy, Active Directory, etc.); Provide
a full set of IT as a Service (ITaaS) Catalog items
* Build and optimization of IT and Core network services for Megafon.
Technology: Cisco Prime Service Catalogue, UCS Director, Cisco Process Orchestrator
(CPO), VMWARE Intercloud, NetApp Storage

Project value: Several sub-projects in parallel with a total value of 12 Million USD

Managed multidisciplinary teams, including architecture, development and product management
Supplier management: HP, IBM, Cisco
Customer (Key account) management

03/2016 - 05/2016
Technical Implementation Manager (Infrastructure, Networks, Security)
Huawei - Cyfrowy Polsat (TV, Internet, Telephony, Banking, Energy)

Activity description:
* Managed the IT transformation (Networks, Servers, Firewalls, Load balancers) for the Cyfrowy
Polsat group
* Built two new Data centers in Warsaw and Grodzisk Mazowiecki (Poland) with virtualized
Geo-redundancy solution
* Implemented end-to-end data protection solution for CyberSecurity in Clients'
organization incl. Active directory services; Mobile device authentication; Network
separation; Traffic filtering (IBM Data Power), Intrusion detection and monitoring.
* Offshore-onshore management: distributed teams in China, India, Poland
Responsible for:
Project management of multiple project streams: Architecture, Development, Security compliance
(incl. RODO/GDPR), Infrastructure implementation, Procurement.
Design and implementation based on LAN, WAN, WLAN, VPN, Security tools, Storage (IBM, HP,
Huawei), Linux, Windows, WMWare, Checkpoint, Certificates, Oracle, Cisco, Huawei, TCP/IP,
Jira, SharePoint.

04/2013 - 09/2013
Data protection Security Architect
InfoSys-AstraZeneca

Activity description:
* Security domain implementation (Global Citrix Farm with 2000+ published applications, accessed by
business/end users.)
* Replaced existing systems with Citrix Presentation Server 6.5 (XenApp 6.5) / Windows Server 2012
R2
* Setup proper monitoring, Operations procedures and acceptance criteria for deployment to prevent
future incidents in production
Responsible for:
Creating Key Architectural proposals for improving AstraZeneca Data protection including Citrix,
SAP, Networking, Backup, Monitoring and System integration. Driving project teams through Review
board approvals and implementation.

11/2008 - 04/2013
Technical implementation manager BSS/OSS transformation (Infrastructure, Networks, Security)
Huawei - KPN Group (Telfort, National Mobile and KPN international); KPN National mobile; KPN International

Activity description:
* Infrastructure manager for the following BSS business transformation programs for KPN:
* Telfort 2.0 program (November 2008 - May 2010
* KPN National mobile (June 2010 - October 2011)
* KPN International (November 2011 - April 2013)
* Implemented Secure perimeter incl. 2-Factor authenticated VDI (Citrix), IPS for Malicious traffic
filtering (Anti-Code-Injection); Account Lifecycle Management & Authorization Matrix; Gatekeeper
processes; IPSEC VPNs to protect data end-to-end (server-to-server), etc.
* Implemented CDN for web and mobile content acceleration with transparent caching and load
balancing
* New Data centers setup in Netherlands, Germany, Belgium, France, Spain under Managed services
agreement:
* Integration of BSS and OSS with MVNOs in The Netherlands, Spain, France, Belgium, Germany
* Integration of all the elements of the Client service platform (BSS, VAS, CORE) for platform
related signaling and data transport so it will work as one service platform accessible from
Spain, France, Germany, Belgium and The Netherlands.
Supplier management
Customer (Key account) management

Responsible for:
Project management. Planning. Budgeting. Resourcing. Project staff including engineers, vendors,
subcontractors.
Enterprise architecture Design and implementation based on MPLS, LAN, WAN, WLAN, VPN, Security
tools, Storage (EVA,MSA), Unix, DB, WMWare, Pix, Checkpoint, Certificates, Oracle, Cisco, Huawei,
Citrix; TCP/IP. Solution architecture.

01/2007 - 12/2008
PROGRAMME MANAGER (Infrastructure and Applications) - Abu Dhabi MEDIA ZONE
EDS - Mubadla

Provide the IT Infrastructure as well as back office Business applications for the departments
within the Media zone.
Program size: 15 million EURO with10 Vendors and 40 people implementation team.
Key Results:
Data center setup in Abu Dhabi
Acquisition and Merger of Business support infrastructure.
Led the End-to-end design and systems delivery of Infrastructure Network, Data centre, Workplace,
Shared storage, Business applications (Oracle E-Business suite; Siebel CRM and ECM/Documentum).
Responsible for coordination of Finance, Business development, Vendor management, IT and Customer
support activities.

01/2001 - 12/2003
PROGRAM MANAGER - 3G / UMTS BILLING & CRM SYSTEM IMPLEMENTATION
MobilCom Multimedia GmbH

Managed 80 people implementation team to design and develop BSS systems
Identified and implemented changes in business processes and new services provisioning. Managed
adjunct development offices in the U.S. and Germany.

Local Availability

Open to travel worldwide
willing to travel
Profileimage by Ludmil Dimitrov Program manager Infrastructure, System Integration, Security from Varna Program manager Infrastructure, System Integration, Security
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