11/30/2024 updated
LB
100 % available
Costumer Services, Virtual Assistance
Santa Marta, Colombia
Colombia
Bachelor´s degree in foreign languagesInnovationEditingTeachingRemote Backup ServicesContent CreationForeign LanguageCultural ExchangeVirtual Agents
Hello! My name is Luz Karime Bustamante, and I’m a highly motivated and skilled professional with a Bachelor's degree in Foreign Languages. With a passion for language, communication, and cultural exchange, I offer a strong foundation in language proficiency, translation, and content creation.
Throughout my academic journey, I’ve developed a keen ability to adapt quickly to diverse linguistic challenges and effectively communicate across different languages and cultural contexts. In addition to my academic achievements, I’ve gained valuable hands-on experience by working on various freelance projects in translation, proofreading, and language tutoring, where I’ve consistently delivered high-quality results.
I am adept at using a variety of tools and technologies to enhance my work, and I always strive to meet deadlines while maintaining attention to detail. I’m excited to collaborate with clients seeking innovative and reliable language solutions. Whether it's translating documents, creating content, or offering language tutoring services, I am committed to providing outstanding freelance services tailored to your needs.
Throughout my academic journey, I’ve developed a keen ability to adapt quickly to diverse linguistic challenges and effectively communicate across different languages and cultural contexts. In addition to my academic achievements, I’ve gained valuable hands-on experience by working on various freelance projects in translation, proofreading, and language tutoring, where I’ve consistently delivered high-quality results.
I am adept at using a variety of tools and technologies to enhance my work, and I always strive to meet deadlines while maintaining attention to detail. I’m excited to collaborate with clients seeking innovative and reliable language solutions. Whether it's translating documents, creating content, or offering language tutoring services, I am committed to providing outstanding freelance services tailored to your needs.
Experience
Professional experience0 - 5 years
Freelancer since2023
Languages
EnglishFluentSpanishNative speaker
Project history
As a Customer Service Associate at Amazon, I provided exceptional support and assistance to customers, addressing inquiries, resolving issues, and ensuring a positive shopping experience. My responsibilities included handling customer concerns via multiple channels (phone, email, and chat), offering timely and effective solutions, and providing detailed product information. I was instrumental in troubleshooting technical problems, processing orders, managing returns, and guiding customers through various service features. Through my commitment to delivering high-quality service, I helped maintain customer satisfaction and loyalty while upholding Amazon's standards for excellence.