Director of Delivery
HAND Enterprise Solution
(Internet and Information Technology, >10.000 employees)
Keywords
SAP Implementation
Agile Methodology
Certified Project Management Professional
Project Management
Project Portfolio Management
Project Collaboration
SAP Project Management
Stakeholder Management
Stakeholder Communications
Team Management
Skills
Seasoned SAP Project Director with Scrum Product Owner experience
- Over 20 years of professional experience as a senior project leader in comprehensive SAP project and IT/digital product portfolio delivery at global scale. Including:
- 10 years of SAP Implementation Project Management.
- 5 years of Agile Product Delivery.
- 5 years of IT Project Management.
- Over 10 years of people management in leading and growing the teams from a divers cultural backgrounds, experiences, and perspectives.
- Being a strategic thinker with extensive experience in transforming the organization initiatives into tangible, incremental, and sustainable business results.
- Customer centric, self-starter, humble yet confident, able to adapt and succeed in a dynamic environment.
Project history
12/2023
-
12/2024
- End-to-End ownership to comprehensive SAP S/4 HANA implementation program delivery in Europe and Asia.
- Scope Management and Change Management incl. create and deploy the Statement of Work, Project Chapter, and Change Control Process, grant customer alignment and sign-off, to effectively govern project delivery according to the contract.
- Strategic Planning and hands-on execution by milestones - Solution Design, Configuration and Integration Development, UT&SIT, User Training and Testing, Cut-over, and Go-live support.
- Senior Stakeholder Management and proactive communication to on-board customer project core team and C-suite’s awareness, buy-in, and support to the joint deliverables, eventually drive up customer satisfaction and capture further business opportunities.
- Risk and impediment management to remove or mitigate project obstacles.
- Drove Cross-functional Collaboration of internal multidisciplinary teams, external IT vendors, customer’s core team and their 3rd party system suppliers and integration vendor.
- Budget Management and Resource Management to drive the project profitability and team growth.
- Reported to VP of Global Business Group.
02/2023
-
10/2023
Director, Practice Lead
e2open Inc.
(Internet and Information Technology, 1000-5000 employees)
- Direct responsibility to deliver digital logistics solution for customers on-time, within budget, and at high customer satisfaction.
- Professional Services Owner for 18 medium-small sized customers.
- Project strategic planning and and Statement of Work.
- People management of a 10-people team.
- Generated services revenue through follow-on product upgrades and releases.
- Reported to EMEA VP.
05/2021
-
12/2022
Product & Program Director – Global
HAND Enterprise Solution
(Internet and Information Technology, >10.000 employees)
Successfully led the consultant teams and delivered SAP S/4 HANA Implementation for 3 clients in 5 manufacturing locations in multiple industries such as Machinery, Automotive, and Fashion.
- Senior Stakeholder Management - Customers, Partners, & Internal
- Cross-functional Collaboration
- Prioritization & Risk Management
- Team Management
- Pre-Sales Support
- Senior Stakeholder Management - Customers, Partners, & Internal
- Cross-functional Collaboration
- Prioritization & Risk Management
- Team Management
- Pre-Sales Support
05/2015
-
03/2021
Digital Product & Program Manager - Global
A.P. Moller-Maersk Group
Successfully delivered diverse products and programs in global supply chain technology: Digital BI Product Portfolio, Cloud migration, Product Governance Framework, Product Catalogue App, Key Account Solution Implementation.
- Product strategy, vision & roadmaps, OKR and budget.
- Multidisciplinary team collaboration.
- Agile transformation.
- Customer & Stakeholders management
- Product Backlog & Risk Management
- Engaged customer for product adoption, improvement, and iteration.
- IT vendor selection and SLA management.
- Microsoft tools: Azure DevOps, MS Office, Power BI, MS Project, and MS Visio.
- Product strategy, vision & roadmaps, OKR and budget.
- Multidisciplinary team collaboration.
- Agile transformation.
- Customer & Stakeholders management
- Product Backlog & Risk Management
- Engaged customer for product adoption, improvement, and iteration.
- IT vendor selection and SLA management.
- Microsoft tools: Azure DevOps, MS Office, Power BI, MS Project, and MS Visio.
07/2013
-
04/2015
Chief Process Officer - North Asia Area
A.P. Moller-Maersk Group
Proven leadership & management in CPO Department in North Asia Area: 5 portfolios across 3 regions: Business Process Improvement, IT Infrastructure, Application Development, Warehouse HSSE, and Project Management.
- People Management & P&L responsibility.
- Post Mergers & Acquisitions change management.
- Continuous business process improvement.
- Senior Joint Venture stakeholder management.
- People Management & P&L responsibility.
- Post Mergers & Acquisitions change management.
- Continuous business process improvement.
- Senior Joint Venture stakeholder management.
01/2013
-
01/2015
Chief Process Officer
North Asia Area
08/2011
-
07/2013
Project & Program Management Consultant
Asia Pacific; DELL TECHNOLOGIES
- Steered Sell-to-Order work stream in Dell Business Model Transformation, integrated process optimization across multiple
functional departments.
- Delivered Triangulation Project to enhance sales pipeline visibility, order fulfilment, and customer experience in APAC.
functional departments.
- Delivered Triangulation Project to enhance sales pipeline visibility, order fulfilment, and customer experience in APAC.
01/2010
-
01/2011
Process Consultant & Architect
HENKEL INVESTMENT CO., LTD
Delivered application & process standardization as SAP pre-deployment preparation.
07/2004
-
10/2010
SAP Implementation Manager - Global
A.P. MOLLER-MAERSK GROUP
Played various roles in 5 full implementation cycles - SME, Data Manager, BPO, and Country Implementation Manager.
People management from project team recruitment till team transition management.
People management from project team recruitment till team transition management.
01/2004
-
01/2010
SAP Implementation Manager
Global/Country
06/1998
-
07/2004
Supply Chain Operation Manager
A.P. MOLLER-MAERSK GROUP
Managed 11 branches in operations, process, new customer landing, claims & disputes, and budget.
Managed customers and their suppliers, and 3rd Party Logistics vendors.
People management.
Managed customers and their suppliers, and 3rd Party Logistics vendors.
People management.
01/1998
-
01/2004
Supply Chain Operation Manager
Area
A Certified Scrum Product Owner, PMP® Project Management, Scrum
Master, Agile Business Analyst, and MBA, having an international
background from job rotation between China, Denmark, and The
Netherlands, embracing a multicultural, dynamic, and diverse
business environment.
A Certified Scrum Product Owner, PMP® Project Management, Scrum
Master, Agile Business Analyst, and MBA, having an international
background from job rotation between China, Denmark, and The
Netherlands, embracing a multicultural, dynamic, and diverse
business environment.
Certifications
PSPO - Professional Scrum Product Owner
Scrum
2020
Scrum Master
Altimos
2016
Agile Business Analyst
iSQI
2016
PMP - Project Management Professional
PMI
2010
Local Availability
Open to travel worldwide
Within Netherlands: On-site, Remote, Hybrid
Outside Netherlands: Remote or Hybrid
